3030 comments found.
Is there any way to hide menu button on mobile only ? or make it in a separate line ?
Hi,
Please share the link to your website and we will help you with CSS code.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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@media screen and (max-width: 768px) {
.btn-optional {
display: none !important;
}
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Perfect! Thanks
You are Welcome!
Hi, I would like to buy this theme.
However, I need confirmation from you. When I open the demo site home page, it opens a page with all the details at https://ohio.clbthemes.com/
I want to use this home page theme design for my website with the exact same blocks and designs. Is this demo site home theme part of the theme, or is this home design only custom just for demo for the product?
If that home demo design is part of the theme, I will buy it.
Thank you
Hi,
Thanks for reaching out.
Our landing is an HTML page, however, we have regular WP demo both for WPBakery and Elementor builders that 99% match the landing page.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi there, i am unable to get the onepage menu as seen in the demo landing page.
Hi,
Thanks for reaching out.
Please check the following guide.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey, if I buy the theme once, can I use it for my 2 domain?
Hi,
Thanks for reaching out.
You need two separate licenses for each website.
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the Colabrio Team
Help Center | Docs | Colabrio
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Hello, is this mouse trap funktion from the theme or from slider rev?
Hi,
Thanks for reaching out.
Do you mean the custom cursor?https://prnt.sc/eQv9w11m4k-2
If so, then it comes with the theme.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Yes
You can enable/disable it under Theme Settings > General > Other > Custom cursor.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey, I am experimenting an issue in my new homepage (https://jorgerico.es/new-home)
In the portfolio sections and galleries at the bottom of the page, I don’t know why but elements in the 2/3 of the left are not clickable even if should be (because are portfolio items and galleries) but in the 1/3 in the right are clickable as you can see in the shots I attach.
Why?
Thank you
https://ibb.co/5sjPdrW https://ibb.co/qMvDbfvHi,
Thanks for reaching out.
We’ve checked the link in all the popular browsers, but we couldn’t see the issue. All the mentioned area seems to be 100% clickable. Try to visit the link in the Incognito Browser and check if the issue still remains.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey, I have duplicated the page to show you the issue:
https://jorgerico.es/clickableAfter the Explore/Design/Deliver ROW the portfolio items in the right are not totally clickable.
Thank you
Hi,
Here’s the element that is overlapping the portfolio grid and is causing the issue:https://prnt.sc/yfzzAe83M1P0
The solution could be increasing the portfolio grid z-index value using the CSS code below:
.portfolio-grid .grid-item {
z-index: 1;
}
I would kindly ask you to contact our help center with all your further support inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, I cannot activate my license (the activation widget doesn’t work at all when I click on the button I see an infinity “Proceeding..”). My active licenses were automatically deleted. Earlier I didn’t have a similar problem with the Ohio theme, cause everything worked. But now I can see infinity loading only and nothing happens.
Hi,
Thanks for reaching out.
This usually happens when some browser’s extensions/addons block our activation popup. As a solution you can try to disable browser extensions or just try to use a different browser for this operation.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey, I found another bug, this time with the CAROUSEL ROW.
(1) If you set “Use Offset” unchecked (so no offset) the images appear cut at the right (you have to select 3 or 3 Number of visible items on desktop).
https://ibb.co/cLFHHSh https://ibb.co/KD6kqZc(2) The normal carousel with “Use Offset” checked, shows a scroll bar at the right in the mobile view version:
https://ibb.co/SxzqRcc(Even in your demo https://ibb.co/PtSbLYR)
Any solutions?
Cheers
Hi,
Thanks for reaching out.
A live preview will be much appreciated for us to proceed further with your inquiry.
Best,
the Colabrio Team
Help Center | Docs | Colabrio
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Sure. What I mean is that is that the carousel function displays a scroll bar at the right in the mobile version.
I made this GIF to show you:
https://ibb.co/tcqYWHCI don’t find the code to display:none it
Thank you
https://prnt.sc/RYQDvGx583YB
Sincerely,
the Colabrio Team
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Hey
Take a look of what an awesome row I have created with the CLASS -sticky-block.
If I use -sticky-block. for different blocks in a row column, they are displayed as a pile of cards .
The only thing/issue is that it moves the footer (Why?), but, apart of it, I think it could be an awesome feature for upcoming updates.
Take a look!
Sincerely
https://jorgerico.es/meThis is even better:
https://jorgerico.es/cardsIf you don’t use Block Rows the Footer issue dissappears and the result by piling cards is super!
Hi,
Wow, pretty cool effect.
BTW your website looks awesome Really love the way you use our theme.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Bug after updating to PHP 8.0.27 – frontend doesn’t show
AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function error_log() in /home/users/w10071/www/ke-audit-tax.de/wp/wp-content/themes/ohio/inc/framework/components/icon_manager.php:93
Any idea how to fix this?
Best regards, robert
Found the solution! The function was disabled in PHP per default.
Hi,
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Having ongoing issues with theme. Extended support has expired but these are the same ongoing issues we have had. Screen randomly going to all white, random editor log outs. Not able to import WP demos, mix of elementor and WP editor when we have never used elementor editor. Happy to extend support if needed but with the ongoing duration of these issues, abandoning the theme may be needed.
Hi,
Thanks for reaching out.
Please check your inbox with our response.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Please resend as current email is not active. Just updated it.
Hi,
Unfortunately, we are not able to reproduce such an issue on our test environment. There’re plenty of reasons that might be causing such a problem. I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
The Ohio theme is not updating and the WPBakery editor is not working. The error report from the Ohio theme update is:
Update failed: d{success Maintenance mode…”,”The theme is at the latest version.”,”Disabling Maintenance mode…”],errorMessage theme is at the latest version.”}}
For the WPBakery editor, it keeps loading continually.
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I need to change the emoji style on a heading. I notice every time I refresh the page the emoji initially look correctly but immediately change to the wrong version. Is this something related to the Ohio styles? If yes how can I change it according to the follow image?
https://ibb.co/PN5vFbSThanks
Hi,
Thanks for reaching out.
The emoji style depends on a web browser and OS only. To have the same appearance you need to save and use an emoji as a regular PNG image, but in that case, you have to paste an HTML code inside the heading.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for your answer. Since I’m on a macOS with Safari and Chrome, it look strange to me the browser does not render the emoji with Apple style. Investigating the problem the emoji replacement is a WordPress function that can be disabled according to this post.
https://crunchify.com/how-to-disable-loading-the-svg-emoji-in-wordpress/Now the browser render the emoji with the correct OS style. Maybe this can help other users to fix the problem.
Your suggestion help me to better investigate the problem.
Thank you!
Glad to hear that you were able to sort it out and thanks for additional details!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello. Is there any way to display the NEXT/PREV post or project just when we arrive to the bottom of the page/scroll.
Thank you
Hi,
That could be achieved by writing a custom JS function only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you
Do you have the code for that or is not possible to have it?
Aditionaly, I wanted to ask if is it possible to use/transform a carousel, and instead pass the images one by one, make it with a continuous and soft movement?
Something like the clients row here: https://www.allthis.digital/work
Thank you soooo much
All the mentioned things needs writing custom JS code, that unfortunately is out of the scope of our support.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you. I understand.
I have another quick question. Is it possible to display the desktop menu in the mobile devices (instead the hamburger)? Thank you
Send us a personal message with your temporary WP credentials and we will help you to make that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you. Additionaly, I am looking for the CSS to highlight the current page item in the menu but I am not able to find it. I just want to add some style to the current page in the menu.
Sending the PM
Thank you so much
https://ibb.co/ygWd16vI have found another disfunction. Since the last update it is not possible to press the YITH Wishlist heart on the product cards in the shop or the squared lightbox button in the card of the products.
https://ibb.co/4KdQk35Thanks for notifying us, already fixed that (on your site as well).
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you, guys. I love the theme and I am working with it almost everyday in the last few weeks.
So really proud to contribute with the report of small bugs or issues.
Best
Glad to hear that 
We do appreciate your efforts to help improve our theme as well.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello!, I have problems with the update, it does not update ACF, I deleted them to reinstall it, but at this moment it does not allow to install, neither can it update the theme to its last version.
Hi,
Thanks for reaching out.
Please read the following guide to get the latest version of bundled plugins:https://docs.clbthemes.com/ohio/#bundled_plugins
As for the theme’s update we need a bit more details to be able to help you. Screenshot, console errors will be much appreciated to proceed further with your inquiry.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hi colabrio, I bought the template but when I activate the license, it keeps loading, and there is nothing to do. help me
Hi,
Thanks for reaching out.
This usually happens when some browser’s extensions/addons block our activation popup. As a solution you can try to disable browser extensions or just try to use a different browser for this operation.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello. There is a fail in the new update. In the woocommerce products, when I hover the card, you can’t click on them as usual, you only can access the product by clicking the product’s title.
Additionally, the version of the ACF in the last Ohio update is 6.06 when the previous version of Ohio brought the 6.07 of that plugin.
Thank you
Hi,
Ensure that you clear all cache.As for the ACF plugin I’m going to report this to our dev team. Anyway you can always get the latest version directly from our server:
https://docs.clbthemes.com/ohio/#bundled_plugins
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I did it, and the fail persists in the DARK MODE product cursor even if in the last update: “Portfolio layout with caption cursor mobile issue fixed”.
The arrow in the cursor has dissappeared
https://ibb.co/NyH8gc7Thank you
If clearing cache files doesn’t help, please send us the link where we will be able to check the issue.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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https://prnt.sc/0ABIG86jHud5
Please ensure that you clear all cache files or try to check if the issue still persists in the Incognito Window.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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https://prnt.sc/5OFNpPikeMGP
Sincerely,
the Colabrio Team
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I have a quick question. Will be up adding the updated version of ACF Pro? I just uploaded your latest Ohio update, but an ACF Pro update was not included.
Hi,
Thanks for reaching out.
I’m going to report this to our dev team. Anyway you can always get the latest version directly from our server:https://docs.clbthemes.com/ohio/#bundled_plugins
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Is WP Bakery still included? I downloaded the latest version and it’s not there so I cannot update it?
Hi,
WPBakery should be in the ohio-theme.zip folder. You can also get the latest version directly from our server, please read the following guide:https://docs.clbthemes.com/ohio/#bundled_plugins
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Colabrio, currently on my shop page the items are sorted in alphabetical order, where can I change this option for everyone by default without going through the small menu above the items?
Thank you !
Hi,
1. From your WP admin dashboard, go to Appearance > Customize;
2. Then go to WooCommerce > Product Catalog;
3. Now you need to locate the option titled Default Product Sorting. You can see different default product sorting options from the drop-down menu.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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