386 comments found.
Hi there. I used wrong account signin. May i know for Portfolio item, how to how to enable gutenberg editor.
Hi there, could you please submit a ticket with the details. Technical team will be happy to assist you.
Hi there. May i know for Portfolio item, how to how to enable gutenberg editor
Hi there, I cannot see you have purchased the ArcHub theme.
Hello Support Team, I’ve generate ticket about my issue regarding domain license but there is no reply from your side after 24 hours, It’s urgent. Please support me asap. My ticket no is #18529.
Hi there, I see it’s already responded 
Hi, I bought the theme and I’m going to develop the website on a test server and then upload it to the final server. Do I have to buy two licenses or can I change the URL associated with the license later?
A single license is perfectly fine You can do test on your staging server and then upload to your customer’s hosting.
Hi I have raised a ticket yesterday. Please respond to that asap
I see it’s already fixed, feel free to respond if you need further help.
Hello. I want to use slideshow for background but it doesn’t show pictures. just a blank white space appears https://www.resimupload.org/r/7Mfxex
Could you please submit a ticket with all the details, we’d love to assist you.
its been 2 days and why dont you reply to the ticket raised?
3 days and no solution yet. Despite having 2 licenses you cant even sort one
There are two licenses on your end and they are used. According to Envato policy, we are not allowed to take any further actions.
Hey guys how to change the logos?
Hi Lukas, it can be changed via Site Settings > Site Indentity.
If you need further help, please submit a ticket with all the details. We’d love to assist you
Hi Hello, there is a cookie button on the start page, I’m trying to remove it but I can’t find it, can someone help me?
Hi there, could you please submit a ticket? We’d love to assist you.
Hi Guys, Before buy your Theme I would you like to know if this theme is multi languages ? By “multi languages” I would say if dynamic strings can be translated by Polylang ?
Yes, you can use any translation plugin
Hello, there are problems with the topic, I created a ticket but you are silent
I see it’s already responded by the support team, please respond if you need further help.
Why does mobile menu hamburger icon has gray background that can’t be removed/changed? Please give me a fix for this.
Could you please submit a ticket with all the details, we’d love to assist you.
Hey there,
A need to de-activate all 3 licenses that I have. Already open ticket but no answer.
I couldn’t any tickets from your side, could you please let me know the ticket ID?
Hi Umit, you can duplicate the same header or import via ArcHub collection and use anywhere you wish.
Post sales question…can you mix between images and videos on a portfolio page. For example as you scroll through images on a small pic portfolio are you able to mix in a video self hosted within the slider of images? Many Thanks
Hey there, could you submit a ticket with all the details? Technical team will be assisting you.
Cheers, Team Liquid.
Could I just please ask if the theme supports video and pictures on portfolios?
Hi, Please can someone check the tablet versions? The tablet breakpoints seem to be floating. Mobile versions look ok.
Hi there, could you submit a ticket with all the details? We’d love to assist you.
Hi I purchase this theme and I cannot activate it. I am getting a “You don’t have any purchased Liquid licenses.” message! Need help!
Hi there, could you submit a ticket with all the details? We’d love to assist you.
Its insane that sometimes small stuff are not clearly documented, I cant finde a simple way to change the website icon, with the website setting it gets overwritten by a theme setting, firstly why would you do that and where is this setting?
Could you submit a ticket with the details? We’d love to assist you.
Are the demos offline? Getting Connection timed out Error code 522.
It was due to temporary maintenance, could you check again?
Working now. Thanks!
Support is not available. Helpdesk link doesn’t work. I have been writing emails since last two days but to no avail. Please reply to my emails.
Hi there, here is the support link Could you please subumit a ticket, we’d love to assist you. We have also responded on the email.
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