333 comments found.
Thanks for the wonderful work! I love this WordPress theme. I used the WordPress theme for my homepage: https://theartsblog.de/
Hello,
Great, You’ve got a great site, good luck with your site.
Thank you for using our theme.
does this theme discontinue? why there is no more update for this theme?
Hello,
New versions of the theme appear when bugs are fixed, functionality is improved, or if compatibility issues with new versions of WordPress are fixed. But since we don’t have any problems, the theme has been previously tested with future versions of WordPress, and at the moment there is no point in releasing new versions.
But if new versions appear infrequently, this does not mean that the theme is no longer developed or abandoned, we monitor all our themes and none will ever be abandoned.
fatal error with kirki framework 4.1.0 I have updated the kirki framework and get a fatal error. All worked fine before the update. The developer suggested it may be related to the theme. Anyone else getting a fatal error after updating kirki framework to 4.1.0?
Update: It seems that Kirki 4.1.0 had caused several errors on many website. Now, there is a FIX (version 4.1.1 works)!!!
Hello,
Great, I’m glad that you found a solution, most likely that it was a problem on the part of the plugin, this plugin, when switching from version 3 to 4, I remember that there were some difficulties and problems, but they did a great job and quickly fixed everything.
And thank you for using our theme.
how do you add google analytics
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme.
does this have a self hosting already?
Hello,
On the ThemeForest site, only the WordPress theme is sold, but you can find some information about hosting here on their website. https://themeforest.net/wordpress-hostingGood luck!
The search results page always shows the sidebar.
I would like to disable the sidebar like in other formats (page, posts, archive). But this is not possible with search results (?s=).
Would be great if that would be included in the options. For example: sidebar in search results: left, right, none/hide.
Or is there a simply trick with a snippet? Many thanks!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme.
Hi. I think it’s worth adding finally compatibility with breadcrumbs Rank Math. Your other themes already have. THX
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our request will be reviewed and further details will be answered.
Thank you for using our theme.
Of course! This was a suggestion, not a request for tech support. You’re not a bot, are you?
Hello,
In fact, this is a question for technical support, they have statistics on how many requests for this functionality there are, and so on.
And I’m not a bot), we are all living people here.
Please open a ticket and your question will be answered.
I’ve been experiencing problems with the inbuilt Instagram and Facebook Feeds loading properly whenever a user is logged out. When I am logged in, the feeds appear normally as expected. Any clues as to why this keeps happening?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
I asked if you will do black friday you said NO… i bought theme for $69 and now you are doing black friday.
Hello,
You are very grateful that you bought the theme, but we really didn’t have any plans to make a discount, but nevertheless we considered your request and decided to do it, we thought that we would have time, but you were ahead of us and already bought the theme.
Now, unfortunately, it is not possible to change something, the system does not allow, but I can suggest that when you need to renew the license, you write to us and we will give you a discount.
Sorry for the inconvenience and please accept our apologies.
I want to buy again how do i get the discount?
Hello. Please purchase another license (or two), and submit a refund request for the full price license. Thank you!
Alright
I will buy 2 and submit refund for the other one.
Thanks
Refund request for the first one has been sent.
Thanks
Hi! I had your other theme, Canvas works amazing! But now I’m looking for theme supported with old wp version (4.2) and php 5.6. How it will work if Canvas (I guess) will not be supported?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Great work, I am loving this theme! One question about the “Review Block”. When I first used the block I could manually add decimals like “9.5” but after a theme update (not sure when) it started forcing whole integers. Allowing decimals was very practical. Is there a way to get that functionality back?
Thank you!!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thank you for your interest in our theme and for your purchase.
How many sites can use one license key?
Hello,
According to the Envato rules, one license = one site.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
What i do for multi use?
What i do for multi use?
For each site, you must have different licenses. You can see more about licenses on the license description page on the official ThemeForest website. https://themeforest.net/licenses/terms/regular
Dear Codecupply Team!
we are waiting for your technical support reply for ticket number (#126022) since 3 days. please reply As soon as possible we are on hold due to remaining pages you are about to send as we mentioned on ticket.
Hello,
Our support agent has responded to your ticket, thanks for waiting for a response.
Thanks a lot for your purchase!
Hello, The plugin provided with the theme is conflicting, is there any updates in theme? the plugin is powerkit.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Hi, just wanted to know if this theme has the post layout option of “compact alt” like in Verta theme?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Not a support thing. Just asking a feature question. If available or not.
Ok, each theme has its own individual and unique block types, and in this theme is no Posts Block with the layer name ‘Compact alt’.
Is it possible to switch the feature image in the “Mix” homepage with slider revolution?
Hello,
Of course, you can insert any slider anywhere on the homepage that is convenient for you, since the Gutenberg core editor is used there.
If you have any more questions, please open a ticket via our ticket system at https://codesupply.co/support and our support agents will help you promptly.
Thank you for choosing our theme and we are glad that you are one of our customers.
Hi, how does the installation of the demos work? I actived the newsblock demo but the homepage doesn’t look like the demo? Can you help? I am doing this for a client
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Hi, When you’re going to update the theme to work with latest version of WordPress. Theme support is still limited to 5.8 version and it’s not updated from a long time.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
It’s not about support, It’s a long pending question that why your theme is very late for any new updates. I already purchased your theme twice but not updated regularly by time. I will think twice before purchasing a new one because every time your support team says that it’s paid and not even a hint or proper answers/suggestions received.
Hello,
The theme is updated regularly when bugs are fixed or support for new WordPress features is added.
If you look at the update date it is 30 June 2022. at the moment the theme works perfectly with the latest version of WordPress and does not require any modifications.
If you have problems, please open a ticket and our support agents will help you.
And just so you know, the updates for theme from Themeforest are always free and we never ask for money.
Can you please reset my activation code. I use the the theme only on https://businessinside.fantasylogic.com NO on https://specialday.gr
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
hi there.
nice theme btw.
is this theme only works for BOXED LAYOUT? i saw the container size is 1200px.
is there possible to use FULL WIDTH LAYOUT?
Thank you
hi there?
Hello,
The theme has the ability to use a template that is full width.
