93 comments found.
Hi, What is the latest version of the theme update please ? Regards
Hi,
It is 2.3.4 – released on 22 February 23. You can find the changelog on the following link: https://documentation.bold-themes.com/changelog/avantage-changelog.txt
Kind regards,
BoldThemes team
Hi,
We are really sorry, we have misread the theme name.
The Amwerk changelog is here: https://documentation.bold-themes.com/changelog/amwerk-changelog.txt and the latest theme version is 1.1.8 It was released on 27 February
Sorry for the confusion.
Kind regards,
BoldThemes team
Hi, Is it possible to add self-hosted video into the video element? Thanks
Hi,
Sure, you need to add the url of the video to the Video field and the video player will be displayed on the page.
Kind regards,
BoldThemes team
Hi I just get this theme, Is there anyway to get lightbox for portfolio or blog galleries? also I dont get “grid gallery” option like your documentation.
Hi,
Thanks for the purchase.
Sure, here is the example of portfolio grid gallery with lightbox: https://amwerk.bold-themes.com/hamburg/portfolio/cnc-solutions-for-any-business/
Here is the example of blog post with the grid gallery with lightbox: https://amwerk.bold-themes.com/hamburg/2020/07/03/clarence-wesley-assigned-to-lead-main-projects/
If you need support with the setup, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
I fix the problem, I find that your documentation isnt updated because your screenshots are different now. I have an additional question, how can I enable captions on portfolios?
Hi,
Please submit a ticket at our support site https://boldthemes.ticksy.com/ and leave the url of our site so our support team can take a closer look at the current setup.
It would be great if you would leave an annotated screenshot as well, describing what would you like to achieve. It would help our support team to understand the issue properly.
Thanks in advance.
Kind regards,
BoldThemes team
Hello, does this theme come with the PSD design file?
Hi,
Thanks for contacting us.
No, the theme does not come with the PSD design file included.
Kind regards,
BoldThemes team
On subpages, the main menu is hidden inside the hamburger icon at the top. When that menu opens, there is a background image. Where do you edit that image?
Hi,
Thanks for the purchase 
This specific image can be set on Appearance > Customize > Header & Footer panel.
Should you need any additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be more than glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hi, how can I get rid of Attachment Pages? Each uploaded image automatically becomes an attachment page. Is it possible to cancel this?
Hi,
Thanks for the purchase.
We are sorry, we are not sure what you mean by “attachment page”.
Please leave a ticket at our support site – https://boldthemes.ticksy.com/ together with the site url, wp-admin credentials and the screenshot of the issue you are having. Our support team will be glad to take a closer look and assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hello, please a pre-purchase question. Would it be possible to have -along with the theme package – some .psd (or similar) files to help our graphic department in a site-preview building? Thanks in advance
Hi,
Thanks for contacting us.
Unfortunately, we do not have the psd files of the theme available 
Kind regards,
BoldThemes team
pre-sale question: on the intro page for your themes.. you have the centered logo with the floating images and shapes.. is this also in the theme (i could not see it within the actual themes, only on the theme preview page) please advise, thanx
Hi,
Thanks for contacting us.
Can you please send us the screenshot or the url of the page with the centered logo with the floating images and shapes.
It would greatly help us to answer your question accurately.
Thanks in advance.
Kind regards,
BoldThemes team
Hi,
Ah ok, this is the landing page for Amwerk demos. Yes, it is implemented using Amwerk theme and its layout is supported by the theme page elements.
Kind regards,
BoldThemes team
ok, so this is an available template within.. good news thanx
Hello, we have a problem. When I login on wp-admin, home page frontend give me error 500. I tried to increase PHP memory limit but nothing; disabling Bold Builder plugin and the problem goes away, but obviously the home page doesn’t render. I saw there was 2 updates: at 15Jun and 17Jun.
How can we do? thanks
resolved by unchecking “Show Tips” option on bold builder settings. we noticed that this feature weighs down the html from 300k to 1.5MB
Hi,
Thanks for the detailed description, we have escalated the issue to our developers to have a closer look at it.
Kind regards,
BoldThemes team
Hello, I want to buy this theme. Will there be a discount soon or now?
Hi,
Thanks for contacting us.
We do not plan any promotional periods for our themes in near future.
Kind regards,
BoldThemes team
Hi, from where do I change the logo for hamburg home page 3?
Hi,
Thanks for contacting us.
Here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a logo related override (and some other overrides) set on the home page and it caused the problem. Try removing logo related overrides on pages with issues.
Should you need additional support in the process of customization, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Is it possible to translate the sections that are inside a commune > Columns Image Feature > Single Feature with WPML? I see that there is no way to translate it into other languages with the editor… What do you think?
Hi,
In general entire Amwerk theme and corresponding plugins are translateable using WPML, Polylang or Loco Translate.
If you need just translation you can use poEdit to create respective .mo files as described in the theme documentation – https://documentation.bold-themes.com/amwerk/theme-customization/ (section 3.9, translation)
Kind regards,
BoldThemes team
I don’t want to translate the theme, but a plugin inside the constructor. I see that those elements cannot be translated with the advanced editor of WPML. They are not detected. The only solution I saw was to translate manually, which is not very interesting. Thank you very much
Hi,
Sorry we were not aware that you were asking for mapping of the said fields within WPML.
You are right, they are not mapped and thus not detected – currently they need to be translated manually.
Kind regards,
BoldThemes team
Hello, on hamburg theme If I use home 2 can I configure the other pages as home 2 layout? The menu will remain as home 2 right? Thanks
Hi,
Thanks for contacting us.
Yes, you can configure the rest of the demo in line with the home 2 layout. Please refer to the theme documentation, section 07 – Homepage version for the set up procedure – https://documentation.bold-themes.com/amwerk/getting-started/
Kind regards,
BoldThemes team
Hello, thanks for your support. For the theme configuration, I must use the child theme or the main theme ?
Hi,
For any customization which does not include “massive” css changes of the default theme’s css files or changes to the theme’s php files, you can use the main theme.
All the settings and the content set through wp-admin will be preserved during the theme updates.
If you intend to modify the theme’s code (css and php), we strongly suggest using child theme so that the code changes get preserved during updates.
Kind regards,
BoldThemes team
Hi, love the color and style of the Hamburg Home Page 2, which has Red & Blue style elements but it appears the shapes of page elements differ the other two home pages shown for the Hamburg demo.
1. If we select the Home-Page-2 style of the Hamburg Demo, will the page’s color and shapes styling be applied to all the pages? Thanks.,
Hi,
Thanks for contacting us.
Related to the colors – if you set the red color globally as the secondary accent color in the theme customizer, all the pages throughout the site will reflect this color scheme. As far as the shapes are concerned, the only shape difference is the shape in element headings (skewed square instead of the square). This is also something you can set in the theme customizer so all the pages reflect this specific setting.
Kind regards,
BoldThemes team
Great, thanks.
I bought this template and realized it’s for Wordpress. Is there any way to convert to HTML?
Hi, there is no way to do that, sorry.
Hi, there. Pre-sale question! I want to purchase the Hamburg theme – https://amwerk.bold-themes.com/hamburg/ and I’d like to know if it’s possible to change the header in 4 columns to 3.
Also, Is it possible to make this https://prnt.sc/26buaio my website opener or landing page without the rest of content below?
Hi,
Thanks for contacting us.
Yes both things are possible – you can have three featured items instead of 4 and you can remove the rest of the page content easily.
Kind regards,
BoldThemes team
welcome I have questions before buying: 1 – Will I get the same demo with all appearances? 2 – Is there support within the site for more than one language? (Can you add Arabic and English together)
Hi,
Thanks for contacting us.
Yes, you will get the same appearance as on our demo sites.
You can build a multilingual site, but you need to use third party plugins for that such as WPML or Polylang, the theme itself does not provide multilingual support out of the box.
Kind regards,
BoldThemes team
” You can build a multilingual site, but you need to use third party plugins for that such as WPML or Polylang, the theme itself does not provide multilingual support out of the box. “
Can your team do this for me?
Hi,
Unfortunately not, you will have to do it on your side
Kind regards,
BoldThemes team
Dear Author,
We are not able to edit history page, year section (timeline) https://amwerk.bold-themes.com/berlin/about-us/history/can you please guide us how to edit it
Thanks, Vivek.
Hi,
Thanks for the purchase.
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hey, how can I request a refund? The theme did not meet my needs, thank you!
Hi,
Please submit your request here and we will approve it: https://themeforest.net/refund_requests/new
Kind regards,
BoldThemes team
Good morning i would like to make a complain….on the cart page the checkout button text does not display on the button please what do i do?
Hi,
Thanks for the purchase.
This is most likely a css issue (the text is probably the same color as the button).
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you. Please leave the url of your site as part of the ticket so they can take a closer look at the issue.
Kind regards,
BoldThemes team
