Discussion on Grand Spa | Massage Salon WordPress

Discussion on Grand Spa | Massage Salon WordPress

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147 comments found.

Anytime i edit this theme, i keep getting 404 Error. Page Not Found.Having to call my hosting all the time. There is a plugin or something altering my htaccess. Can you help please.

Hi,

Thank you for purchasing.

We replied to your tickets. Could you please continue there. Thank you.

Hi, when are you looking to address this? The Slider Revolution plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the ‘htmltag’ parameter in all versions up to, and including, 6.7.7 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. By default, this can only be exploited by administrators, but the ability to use and configure Slider Revolution can be extended to authors.

Hi,

Thank you for purchasing.

Please download the latest theme update v3.5 it should update to the latest version of Revolution slider plugin. Thank you.

Thank you for the prompt response and update. Your dedication to security is much appreciated.

You are welcome ;)

Btw, Could you help us rate for the theme please?

Can one change the theme background colour???

Hi,

Thank you for your interest.

Yes you can change background color from theme options. Thank you.

Hello, long time ago, I purchased the theme, and I haven’t made any updates. I keep encountering the issue of “UNDEFINED content.” It seems that your builder is not saving any text or images in specific elements for some reason. I updated the theme, the issue persists. Should I extend the support period for this, or do you have a simple solution?

I noticed people in the comments who are experiencing the same issue as me. Could you provide a similar solution for me as well?

Hi,

Thank you for purchasing.

Could you please make sure you update to the latest version of theme and all required plugins please. It should fixes all issues.

Here is detailed instruction about how to update theme http://themes.themegoods.com/grandspa/doc/how-to-update-the-theme/

Bonjour, J’ai installé le template sur un domaine (caloceo.ch). Ensuite, je l’ai supprimé de ce domaine pour l’installer sur un sous-domaine (https://sousdomaine.caloceo.ch/) pour préparer le site avant la mise en ligne publique. Or, il refuse de s’installer complètement parce que le template est enregistré comme installé sur un autre domaine (alors que ce n’est plus le cas). Comment faire pour confirmer que le template n’est plus sur le premier domaine afin que je puisse travailler sur le second .

Hi,

Thank you for purchasing.

Please register your account here https://license.themegoods.com/manager/

Then you will be able to manage/remove your purchase code registration’s domain from there.

Hello, pre sales question, is there an option to pay for a service you book, e.g. via WooCommerce or some other option? Thanks

Hi,

Thank you for your interest.

Yes you can add a WooCommerce payment option to booking

Hello,

Is this theme compatible with WooCommerce in order to allow online purchases of products?

Many thanks in advance!

Natasa

Hi,

Thank you for purchasing.

Yes our theme is compatible with WooCommerce plugin.

Hello there, I just bought your theme, it’s awesome. I have a question. Can I set an online payment and pay at arrival option? (For booking system). So the customer can choose which option is best for him. I already integrated products with Woocommerce, but it only let me pay through Woocommerce, not at arrival.

Thanks.

Thanks.

Hi,

Thank you for purchasing.

You can use “Cash on Delivery” option from WooCommerce payment options instead. Please see detailed instruction here https://woocommerce.com/document/cash-on-delivery/

Hi, I have not touched the theme in about 11 months and decided to update wordpress to 6.1. I also updated the theme to latest version. I keep getting the issue of UNDEFIENED content. Your builder is not saving any text or images in particular elements for some reason. This happened after I tried to edit some text on the website. Please provide a solution to this.

Thanks.

Hi,

Thank you for purchasing.

Could you please make sure you update to the latest version of theme and all required plugins please. It should fixes all issues.

Here is detailed instruction about how to update theme http://themes.themegoods.com/grandspa/doc/how-to-update-the-theme/

Hi. I did update but was not able to update the your main plugin as we changed the domain from the original domain that we registered the theme to. Now if we try to register the theme nothing happens and we cannot update the plugin for the post types, which is what I am thinking is causing the saving issue….

I sent over a message directly to you from envato with all details about this and domain and purchase code. Please reply and let me know.

We replied your email. Could you please continue there. Thank you.

I have the code but I can’t register the theme inside wordpress

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

i need change my domain, but i cant talk support because my licence expired

Hi,

Thank you for purchasing.

Please register your account here https://license.themegoods.com/manager/

Then you will be able to manage/remove your purchase code registration’s domain from there.

Can I convert or build the theme parts with Elementor? Thanks.

Hi,

Thank you for your interest.

Technically you can use Elementor as well. But if you want to import all demo pages & contents. You have to use theme’s content builder instead.

Hello, when updating any page content, the total page is disordered or empty. Can you please help asap?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi, When I clicked the builder update option and nothing happened. Hang the whole edit page here is the screenshot https://prnt.sc/FsQgClEb5don Plz advise asap

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hey there, great Theme – just wondering how I am supposed to login to the dashboard of the Demo Site? Would like to review the backend before purchasing. Thank you!

Hi,

Thank you for your interest.

Really sorry, the backend demo is not available publicly.

Every time I am getting new surprised with the theme options (always struggling)... Coupon not working if i am using woocomerce for payment !! any plan to update this ? how this can be solved ?

Please login with your purchased account so we can continue providing support for you.

I extended my support but it won’t let me submit a ticket. How do I display team members with a shortcode?

Hi,

Thank you for purchasing.

It might take some time before Envato API refresh your support expiration. Could you please try again to see if it’s working please?

Buenos días tengo un problema con el slider a la hora de traducir con wpml, los del soporte de wpml me dicen que es error del tema que no es compatible, he creado una pagina de prueba introduciendo el slider con la traducción al traducirlo en ingles no me aparece dicho slider, no puedo usar el constructor del tema en la página que he traducido ya que sino se rompe, ¿que solución habría? la url es

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello, i am working on my Client Website, after WP Update theme Content / Page Builder is not responding on clicks to add or edit any content ,

Please login with your purchased account so we can continue providing support for you.

Hello, I submitted several tickets. Please check #2817861, (#2817904), #2818024, #2818223. Thank you.

Hi,

Thank you for purchasing.

Our support replied your tickets. Could you please continue there. Thank you for your patience.

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