180 comments found.
I bought the theme a while ago and installed it on a site, then this site was stolen by my partner, and now I am making a new site. Can I use the theme, especially since I own an Item Purchase Code?
Hi, thank you for your comment.
Can we have your purchase code please?
Regards
Gli utenti che si registrano possono fare una donazione?
We only understand English sir
hello, I would like to buy this template to make it a video streaming sharing channel, which have been uploaded to youtube. 1. I would like to know if Third party users who register on my site can make a cash donation. 2. Then I would like to know if there is a maximum limit for direct uploads to the site by users who register on my site.
This theme Support for Apple HLS / .m3u8 and MPEG DASH / .mpd live streaming, with adaptive bitrate support.
1* There is no cash domination feature available 2* no there is an uploading limit
Thank you
I bought this templete, but the style.css style sheet is missing in the theme
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
https://help.market.envato.com/hc/en-us/articles/202821510This theme requires license key to install core plugin, auto update and one click demo import.
Activate License | Get Your Purchase Code
very kind, I have a technical problem to solve. I installed a theme purchased from themeforest.net, but on the license activation page I get an error message “Warning: Trying to access array offset on value of type null in /membri/ciacktube/wp-content/themes/viewtube/inc/ activate-license.php on line 80” and i can’t install plugins.
in the header I get this message Warning: Trying to access array offset on value of type bool in /membri/ciacktube/wp-content/themes/viewtube/header.php on line 262
Please contact our support https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
I’m trying to import the demo but it says: Select a JSON file and enter Redux option name. how can I do?
Please Make sure your theme is activated with the valid license Or contact our support https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
Hello, could you please remove the admin top bar div id=”wpadminbar” from visitors, it really shouldn’t be there when guest is visiting the site. It also shows the wp logo with the wp-admin/user/about.php link.
Thank you for your comment. Could you kindly let us know your purchase code?
It is a bug, it should be fixed no matter if there is a purchase code.
There is no bug. You are a pirated or NULL theme user who has not purchased an original license. We are unable to provide you with any support regarding this. Thank you.
Has it been checked though? we are not asking for support but reporting problem so the theme can be better or securer. I understand the purchased code only lasts for 6 months and any support after that will be asked to purchase it again, we certainly use the valid copy (the theme is not that easy to be pirated, is it
) we can just hide it with code without your change but thought it is better to report, or is there other place to report problem apart from here?
Can we have you valid purchase code please?
Hello!
one of the best theme I’ve ever seen!
will you come within updates soon? I want to buy it.. waiting for:
1- preview videos when hovering over the featured image of video post on lists..
2- auto-play next video..
3- minimize, float/sticky the player on scroll
4- playing video on lightbox with suggested posts sidebar
5- lightbox social sharing
6- displaying/sticking video duration/time on the thumbnail
.......
Thanks!
Thank you for your suggestions
- The hovering feature already exists and others can be customized by modifying the current theme code
Best regards
Redux Framework is not working with this theme.
Please contact our support https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
Is there a way to auto import all live channels from m3u8 link?
When you have m3u8 link the in the video it will live automatically.
This theme is not professional theme Loot’s of laking here. You can’t embed video. Custom video post type not proffessional custom post type.
Hi, Thank you for your comment.
You are asking iframe option to the existing system which is not available by default. you can use youtube, Vimeo, and any URL containing a .mp4 extension to the end.
if you need an extra feature besides the original please contact our support https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
Best regards
How can I cancel your video player or cancel the ads that appear in it? I do not want ads to appear
Even if it requires paying more money
Thank you for your comment.
Please contact our support https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
hello, i tried your demo but i did not see an option to share the video as an embed. is this possible with your theme?
let me clarify: i want to grab embed code from a viewtube video page and paste it on another website.
Hi, thank you for your comment.
Can I have your purchase code, please? And How do you try our demo without login? You can use a directly youtube URL to play a video.
Regards
?
You totally did not understand my question. Please read again.
It is possible by adding custom code Thank you
Thanks for the reply.
So your video cms theme doesn’t have a way for a user to share a video via embed code? Don’t you think that’s a basic and important feature that’s missing?
Yes this is a custom player you can embed youtube video
I’m getting this error on my videos “attribute data-thumb-source is required in the playlist at position 2” Any ideas on what i’m doing wrong? Also, I would like to have the videos to be on my home page instead of the current page. Because it’s a category page I can’t select that in the “reading tab” is there a way to do that? Thank you!
Hi, thank you for your comment.
Please contact our support https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
Regards
Hi ~ Is it supported to share the profit of the uploader?
Hello, thank you for your comment.
unfortunately, the profit-sharing feature is not available by default.
Regards
In order to properly assess if your theme fits my project, I’d need to see the logged user side of it (adding to playlist / watch later, how user’s subscriptions and overall logged in interaction looks like…).
Is it possible to get a demo user login info to check that?
Best Regads
Ok, thanks.
I don’t see it anywhere, so I imagine “visitor” users:
- can’t favourite a video
- can’t mark a video to “watch later”
- can’t add videos they like to custom playlists they create
Correct?
Yes you are right Those features are not available by default. If you need you can add by doing customization
Thanks
this is my problem: https://files.fm/f/dpsekndpc
What is thisissue? can you please explain?
Please contact our support directly https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
I orderedd this theme, and wordpress said just this “The theme is missing the style.css stylesheet.”. what I do?
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
https://help.market.envato.com/hc/en-us/articles/202821510I see you can prohibit members from uploading videos from previous questions, but does your theme have the option to remove all sign-up/login functionality from the site by removing those upload and signup buttons etc? I don’t want to manage any users, just me adding content to the site and taking away any functionality that requires registering.
Hi, thank you for your comment.
Yes this is possible to achieve this we need to modify theme code
Regards
Hello, is it possible for visitors to download an uploaded video? In best case, we want to make it possible for visitors to download a video when they leave their emailadres or when they are logged in. I would like to hear from you, thanks in advance!
Yes it possible please contact our support https://themeforest.net/item/prolancer-freelance-marketplace-wordpress-theme/34229280/support
Now its clear to me how to download (add caption), but I got an error. Can you have a look whats goes wrong at this video:
https://www.mooizaanstreek.nl/video/in-de-molen-de-schoolmeesterThe password for the site is MooiZaanstreek2022Nieuw
Thanks, I also send you an email a few minutes ago! 
please don’t share credentials in public
Sorry, it not the login for the website. Its just the login for the hide my site tool. So nothing to hide 
Alright 
Hello, still problems here.. when I want to download a video from the frontend, I have to leave my mailadres. After, I get an error:
Error sending email: 404:
Are you familiar with this problem?
Thanks!
We didn’t make any changes, it’s a original feature.. come one guys, nobody there who can give us some help with this error??
can you please share a screenshot of the original demo where the download option is available? when you have added this extended feature yourself the author will never take responsibility for that error
Over here, you see a download icon on the bottom right below the video. On this demo page, it says you can only download video’s which are hosted on the server. I have several video’s which are on our server and I added a caption (think it has something to do with this). But when I try to download a video from the frontend, I get an error..
Please make sure the video you have hosted on your hosting https://prnt.sc/aewwjYTzJ4uh
Is it not enough to upload a video to the WordPress site in the backend? How should I upload it?
Contact support for the detail https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support
We see what the problem is. ‘downloader.php’ is missing in the folder wp-content/themes/viewtube/assets/content/
Where do I get downloader.php? It’s not in the ZIP..
Thanks, I just send an email. We know what the probem is, thats already the first step 
How i can take a screenshot during a video by placing a special button for this purpose? And then put the image in a folder ready to be printed?
Hi, Screenshot taking feature is not available in the video player
Thank you for your replie. i know its not disponible. But i ask how i can make it ? You can program it for me ?
Yes we can do that customization for you please contact us https://themeforest.net/item/viewtube-video-streaming-wordpress-theme/30921514/support