782 comments found.
Hello,
I want to put tiktok icon y social icons on the footer but can’t got it, do you know how to add class icon name to show it correctly? thanks in advance…
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello! Reply to the ticket please:
5HVFPQUP
Thanks for the message! We are checking your ticket.
Best Regards
Hi!
I’m trying to personalize the “book now” button in my events page but can’t get it, I also want to personalize the link some times and I need to display to prices… my normal price and my price with discount, is any way to do that things?
Thanks
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello, I bought the theme 3 years ago. Still working good I don’t have any support yet, it’s why I’m asking my question here. I do have security alerts about ACF Pro. I have 5.8.4 that has Vulnerability Severity at a high point despite an existing 6.1.4 . I updated the eCademy theme, but no updates about ACF Pro was made. Do I miss something ? Is the plugin really useful or Can I delete it ?
Thanks for the message! Please delete the existing ACF Pro and then install it newly from the Appearance>Plugins to get the updated version.
Best Regards
After you delete the plugin, the right path to install it again is “Register eCademy” then “eCademy Install Plugins”. Then I just had to click “Activate” for Advanced Custom Fields Pro and 6.1.3 version was downloaded and activated. Thank you Best regards, Pierre
Great! Thank you.
I love to buy this theme but looks like it doesnt work well with learndash. Can i see a demo for learndash or can you confirm if we can use the three or two lms together or interchange the lms please?
Thanks for the message! Please find the attached link for the LearnDash demo.
Here is the link https://themes.envytheme.com/ecademy-ld/
It’s recommended to use any one LMS.
Best Regards
Hi! 1. question about reviews where in the admin panel I can see the reviews that students left on the course? and where can Administrator approve a review if “Publish Course Review on Admin’s Approval” is enabled? and can the Administrator add reviews to the course from the admin panel?
2. question about the filter on the courses page, the filter by categories + tags works strangely if an item is selected among categories, then when selecting an item among tags, courses belonging to both this category and this tag should be shown (how it works for example with category plus level) instead, I see courses that belong to either the selected category or tag, the results are summarized rather than filtered.
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi! The site says the is an update for the theme, but when I update it it remains in a white page, and before I update it, it appears this in some spaces of my site: Warning: Attempt to read property “ID” on null in /homepages/10/d941266801/htdocs/clickandbuilds/IvonneZarur/wp-includes/link-template.php on line 405
Thanks for the message! Please ensure your theme & toolkit plugin versions are the same to get it resolved.
Here is the doc link to get the toolkit plugin updating process https://docs.envytheme.com/docs/ecademy-theme-documentation/theme-update/#not-displaying-new-features
Let’s submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi, it doesn´t worked and I can´t submit a ticket cause my purchase code it´s no longer valid, what a terrible support and theme.
Thanks! Please renew your support period to submit a ticket.
Could you please share your active theme and toolkit plugin version as the theme is working fine without such an issue?
Best
Hi, please deregister theme my previous site, thanks.
Apologies for the delay! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
my support is expired, can’t post in support system. but other theme still help to deactive theme in other/un acessed website.
Thanks! Please try to deregister by following the item doc.
Here is the doc link https://docs.envytheme.com/docs/theme-license-information/overview/how-to-transfer-remove-an-envytheme-license/
Best
how if my previous website is inactive and I can’t access that?
Thanks! We recommend renewing the support period as it’s sometimes conflicting with developers and clients i.e. developers trying to take control over the clients.
Best
The theme is missing the style.css stylesheet.
I just purchase the theme, can when I want to upload theme into WordPress, it shows me error
Thanks for the message! Please extract the downloaded file and try to install ecademy.zip to get it resolved.
Let’s submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi,
I updated my website with the last version (6.0), but since that moment nothing works on the website, look like the pages are not working.
I followed the documentation about the updates, but the issue are the same.
After few investigation, it result the problem come from LearnPress.
If you desactive it, the website will be working, but useless..
The version I am using is the last normally: 4.2.2.2.
Thanks! We have updated the theme with 4.2.2.1 in our last release please consider using with that version and will try to update with v4.2.2.2 as early as possible.
Best
Hi!
Thank you for your replied.
But actually the issue are the same. I tried with 4.2.2.1 but I have the same issue.
I reintall the 4.2.0 and it looks like it’s working, but I lose everything between those two versions.
Apologies! The theme is working well when we check, please ensure your theme and toolkit plugin version are the same i.e. v6.
Best
Hello, I am contacting you again because we have already exchanged on your theme. You told me that the quiz could be available on the new update. So I’m coming back to you to know if it is the case.
Cordially
Thanks! Which LMS plugin you are using, please?
Best
education LMS for larguages courses
Thanks! I mean LearnPress/Tutor LMS/LearnDash.
Oh excuse me. Tutor LMS
Thanks for the patience! Please follow the attached doc link to create quiz using Tutor LMS.
Here is the doc link https://docs.themeum.com/tutor-lms/tutor-lms-2-0/quiz-builder/
Best
THANK YOU
Hi bro, my license not work!
“Purchase Key Invalid”
I can’t create a ticket because my support has expired, without support I can’t use the theme?
In case it is because it was used before in another domain, I am very sure that this domain no longer exists, please restore the license!
Thanks for the message! We only provide support through our support system so you should renew the support period.
Anyway, please share your purchase key and production domain by sending us an email to hello@envytheme.com.
Best Regards
Can you please tell me if this theme has this functionality: Each user with the instructor role can create and sell their own courses. Accordingly, all earnings fall to his internal account, which can then be withdrawn to the card.
Thanks for the message! Yes, it’s possible. Make sure you are installing the Tutor LMS version of the theme.
Best
Hello I have two questions: 1. there are no instructors on the about us page in the instructor carousel 2. How do I rate and review courses and instructors? help me please! I didn’t find answers in documentation.
I use Tutor LMS version
Apologies for the delay! Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
there is an issue in the course page in the theme, there are 2 banners: one for the title and breadcrumbs. And the other for the course Image (which is aligned to the right of the page and the image is not full width, so there is a space on the left. And when you hide that banner, the course preview and the details of the course cover the title banner which makes the page ugly). So could you fix this issue and update the theme?
Thanks for your message! We will check if there is any issue and will cover this in our next update.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
How do i add buddypress to the courses?
Thanks for the message! Please follow the item doc to get the BuddyPress integration process.
Here is the doc link https://docs.envytheme.com/docs/ecademy-theme-documentation/buddypress-integration/
Let’s submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello, I am really interested in your product. I would like to know if it is compatible with the latest version of wordpress. Also, I have seen the different options that you propose. But I did not see the creation of quizzes or the evolution of students. Are these options available on your theme? Sorry for my English.
Sincerely
6MKC
Thanks for the message! Yes, the theme is compatible with the latest WordPress version though the quiz option isn’t available right now, we will try to cover this in our upcoming updates.
Best
Thank you for your answer
Hello admin, I want lms theme include, 1 Course 2 Membership per courses 3 Android , IOS
I want to know this worpdress courses data using for Mobile App, Like admin Dashboard.
Course Membership Plugin pro is Free of charge or buy my self?
Thanks for the message! Please find the answers below-
1. Yes, available
2. Yes, available with LearnPress LMS
3. Android version available
Best
Thanks! Free of charge.
this flutter app’s admin dashboard is not wordpress verison? I want admin dashboard is wordpress, client version is Web and Flutter app.
“eDemy – LMS Education & Online Courses Flutter App + React Next Dashboard” can join with “eCademy – Education LMS & Online Coaching Courses WordPress Theme ”?
Thanks! The Flutter app is independent and not connected to the WordPress dashboard.
Best
Hi. What does lifetime mean? What can be continued after 6 months? If so, do you continue to receive updates?
Thanks for the message! You will receive the theme update lifetime but customer support for 6 months.
Best
Thanks
I want to create a staging site, and all the time have an information: Purchase Key Already Registered. Is there any posibility to make a backup site.
Thanks for the message! One license key is only for one domain or subdomain.
Best
hi there cannot use elementor in blog posts? is this is bug or a design feature in your theme? can you help fix it?
