Hello,

The current version of the theme is compatible with PHP8.0. The theme will continue to be updated, however, at this moment, we don’t have an ETA for the update’s release.

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Hello;

I just tried to add that CSS but it is no effecting the function .

Thanks

Hello,

We couldn’t reproduce this on our installation.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hello,

Bundled plugins get updated with the theme so please check if you have updated the theme and its plugins to the latest version listed in change log.

Also, in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.

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Hi there,

We do see that your request is marked as solved so if you still need assistance you are more than welcome to make an follow up on this request.

Thank you.

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Hello,

If you are perhaps using PHP 8.1 please note that we haven’t tested the theme with this version yet. We recommend using the theme with PHP 8.0 or PHP 7.4.

If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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i am using with 7.4

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hi there,

Thank you for noticing this. We will forward this and it will be changed.

If you have any theme related questions, or issues, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.

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I didn’t have your info. Now I do.

Hi there,

If you have any further questions, or you need any assistance, please contact our agents.

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Hi there,

Please take a look at the following article regarding that error.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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I am able to install the theme but the rev slider is not working for me even after importing all the files. It says on a black banner that “Nothing to show here – slider with alias __ not found”. Kindly help.

Hi there,

Please take a look at the following article: What To Do If Your Sliders Are Missing After Importing The Demo

For any further assistance, please submit a ticket to our Help Center, including your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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Hi there,

Thanks for writing in! The theme will for sure be updated as soon as possible as our team is working currently on updating all our themes. You will for sure be updated once the theme update is out.

Thank you for your patience,

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Hello,

Thank you for reaching us!

There were some minor interruptions which has been resolved in the meantime so please try it out to access it once again.

If we can assist you with anything else please let us know.

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Hello,

Thank you for taking an interest in our theme!

1) Both Slider Revolution and WPBakery plugins come bundled with the theme. You can read more about bundled plugins in this article.

2) Latest compatible WordPress version is 5.5, feel free to take a look official theme changelog here. We didn’t include compatibility with WordPress 5.8 version just yet, however, we are working hard on adding compatibility for that version as well.

3) This theme is compatible with PHP 7+ and mysql 5.7+. You’ll find more info about PHP versions here, and also take a look at recomended server values.

Let us know if you have additional questions.

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Hi, is there compatibility with WPML?

Hi again,

The Fluid theme is compatible with WPML. Take a look this article on how to create a multi language website.

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Hi there,

Thank you for reaching us!

As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hi there,

Thank you for reaching us!

Once you import our demo content you will get all the pages and settings which you can adjust to your needs. For demo import please follow instructions from this article How To Import Demo Content Using The One-Click Demo Import Feature.

To submit a ticket at our Help Center please follow the instructions from this article – How To Submit A Ticket. Please understand that our average response time is around 24 hours and that our support team is trying their best to answer all of our users.

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Hi there,

Please see this article, ti covers your problem: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002604097-How-To-Install-A-Theme-Via-WordPress- If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hello,

Thank you for taking interest in our theme.

The theme is compatible with latest WordPress version and WooCommerce plugin version as well.

Let us know if you have any additional questions.

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Hi there,

Please note that WPBakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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This is a short part of the code I see, just to make it clear. I can’t upload a picture. vc_row row_content_width=”grid” css=”.vc_custom_1484929410583{padding-top: 106px !important;padding-bottom: 84px !important;}”edgtf_section_title position=”” title_tag=”” text_font_weight=”” title=”Aa Computers Sneek”[vc_column_text]Bij ons kunt u terecht voor inkoop en

Hi there,

Please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will provide you with the latest version of WPBakery plugin to see if this is the cause.

Thanks.

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Hi there,

Could you please provide us with your website URL so we can check this.

Thanks.

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Hi there,

Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. 

But if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.

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Hi there,

Thanks for taking an interest! The theme does come with WPBakery plugin which you will be able to use together with our themes shortcodes to build you website, as well as you do have an option to import the demo content which will give you access to all our themes pages and settings. That way you can easy customize the pages to your needs. You do have options to change color, remove or add elements for sure.

You can check our themes documentation so you can get a better grip on how the theme functions and what possibilities you do have with it.

Do let us know if you have any additional questions anytime.

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