84 comments found.
Hi guys… I sent an email for support.. Hope you can assist…
Hi there… Is there any update to this theme?... Plugins need an update…
Please send us an email for support. Thank you.
Hi there… I have done that already and no response….
We replied to your email 4 days ago
Thank you. I have just sent through an email requesting a further update. Thanks
Replied
Hi guys, your response was received and immediately responded too… Please can you assist soonest as this is critical.
We replied
Hi guys… Me again looking for the plugin updates… I have sent an email as well…
Hi guys… Me again looking for the plugin updates… I have sent an email as well…
Hi guys… Me again looking for the plugin updates… I have sent an email as well…
Hello there. I bought this theme a while back and it was working just fine but now the plugins cannot install. What could be the problem?
Please send us an email for support.
Hello, thank you for good job! I will publish new website for my client with this template soon and show here results – https://eesticonsulting.ee
The Revolution Slider plugin that comes pacakged with this theme is through a vulnerability warning. Do you have an updated version of the plugin?
Please send us an email for support.
Well, this is a very good theme, but it has a small issue. When you use ST-Button from WPBakery button opens by default in new window which is wrong. User has to decide if it opens in new window or not. In my case, new is wrong 
If the developer plans to change it soon, let us know to place our review
Please send us an email!
How to enable mega menu there have any option
Hello,
You can try to install a plugin for this purpose
Downloading the installation package from http://nivawp.lucian.host/plugins/parallax-backgrounds-for-vc.zip…
Download failed. Not Found
can’t install
Please check this link http://nivawp2.lucian.host/plugins/parallax-backgrounds-for-vc.zip . For more information pleaee contact our support. Kind regards.
An error occurred while installing Parallax Backgrounds For VC: Download failed. Not Found.
Please give us and email for support
Parallax Backgrounds For VC not found install download
Please give us and email for support
Hi guys… I have emailed you through your Themeforest Profile page… Please can I get a response urgently…
Please check your email!
Hi… Sorry for the follow up… I am having the following issues with the theme… The YouTube video thats linked for the column background is not playing at all… Is this due to the Wp Bakery not being at the latest version with regards to the theme? I am currently running version 1.3
Hello,
Please send us an email for support
Sent you a message via the Themeforest contact form on your profile. Please assist.
Please check your email!
Hi there… Is there an update for WPBakery Page Builder?
Hello,
Please send us an email for support
Hi there… Which email address should I use?
Slider Revolution – Background Image not working in mobile view. How to view in all screens
Please send us an email for support.
Please check email
Avoid this theme like a plague if you can, with all honesty. Honestly, it is not worth your money, time and struggle. Everything is fucked up and URLS pointing back to their website from within the theme, completely dysfunctional and a request for refunds is not sanctioned as ought to be, when an item is completely broken. Asked for a refund since last week and till now there is no comment. This is what I have had to go through, which means I need to look for funds from somewhere else to buy another theme whilst waiting envato’s intervention.
Hi Support, I am emailing you continually for more than two weeks now for the follow up of custom design works ? And you are not responding to the email ? Please help to sort out out the issues mentioned in the email ??
Hello,
We will help you, we responded to your email
Hi, I am wondering if this theme is now stable without such issues highlighted by regexmedia, ModernMedya and including page speed issues? Finally, I hope the theme still uses WPBakery editor as that is one reason I like about it.
Hello,
If you encounter any issues, please send us an email, and we will respond within 1-2 business days. The WPBakery editor comes updates, the only requirement is the theme to be updated too.
Thank you for the response. I think the problem here is the time frame of 1-2 days. So if there was an issue as a business, don’t you think that time frame is too much for a business? I like the theme
I have encountered a problem – Download failed. cURL error 52: Empty reply from server
Also 2 plugins need updating. Re: slider and WPbakery
We responded to your email. Thanks
Are you still providing support? I just paid to renew my support.
Hello,
Please check your email
I did. You still have not fixed the issue my pagespeed insight score.
Please check your email
I have sent an email regarding mobile responsive issues few days back ? And I have not heard anything back ? Can you please sort this out ?
We responded to your email 19 hours ago. Please verify it.
Thank you so much…. One more question that I have emailed you. Can you help me to design the home page ( design sent by email) ? let me know if its chargeable ?
Hello,
We responded to your email
Hi, I’ve some questions before buying this theme. The loader sometimes seems to hang, especially on mobile devices. Is this something to expect when installing this theme or could this be related to the hosting of the demo environment.
Is it possible to disable the loader completely?
Hello,
It depends on the server ( our is not the best ) and the internet connection. We can deactivate completely the loader if you want in your case.
Thx for your quick reply, so it’s not a setting in the theme to disable the loader? What is your solution to disable it, hide it with css? Just good to know if it will be back after a theme update.
Hello,
You can deactivate the loader from Theme Panel
