123 comments found.
Hello xtemos team,
I really like this theme. What exactly do you mean by “Get full control over your website SEO content and headings”? The heading structure on your demo page is not really SEO friendly. Can customization of heading tags (h2, h3, h4 etc.) be done directly by theme settings or do I have to customize the code?
The last update for this theme is from May 24, 2023. Can you give a date for the next update? Thank you!
Hello,
Thank you for contacting us.
Of course, you can set your heading tags without any problems. Our next theme update will be available in a few months.
Kind Regards
And what about the already set heading tags like h2 for LOGIN, Related Products, all h2, h3, h4 tags on the homepage, product page etc. Can I change them all without any problems too?
You can either customize these files in the child theme or create your custom layouts with our templates builder. Check more information here https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart
The site has completely fallen apart due to elementor incompatibilities and the outdated woocommerce version.
It would be time to update the entire template and catch up with the default new woocommerce + elementor functions, because the template is now completely unusable. 
xts-hitek/woocommerce/cart/cart.php version 7.4.0 is out of date. The core version is 7.9.0, xts-hitek/woocommerce/cart/mini-cart.php version 5.2.0 is out of date. The core version is 7.9.0, xts-hitek/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0, xts-hitek/woocommerce/global/quantity-input.php version 7.4.0 is out of date. The core version is 7.8.0, xts-hitek/woocommerce/loop/no-products-found.php version 2.0.0 is out of date. The core version is 7.8.0, xts-hitek/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 7.8.0,
Hello,
We are working on a new update that will be released soon. But there are no issues with the current version. If you face any problems, please, send us all the details so we can check and help you ASAP. https://themeforest.net/user/xtemos
Kind Regards
Could you help me, when will you release the next update? We have lots of php error and warning with incompatiblity the hitek/elementor/woocommerce.
Here is some example:
eprecated: explode(): Passing null to parameter #2 ($string) of type string is deprecated in /public_html/wp-content/themes/xts-hitek/templates/elementor/blog.php on line 93
Deprecated: explode(): Passing null to parameter #2 ($string) of type string is deprecated in /public_html/wp-content/themes/xts-hitek/templates/elementor/products.php on line 129
/public_html/wp-content/themes/xts-hitek/woocommerce/content-single-product.php(103)
Hello,
Please, send us your admin access so we can check these errors. Keep all plugins that are not related to our theme temporarily turned off.
Kind Regards
Hi Extemos Team!
I was very happy to read about the new Woodmart developments today. (Elementor flexbox compatibility + Full Gutenberg compatibility)
I can only hope that Hitek will also receive all of this. We use both templates on different sites and as great as Woodmart gets with constant updates, you have completely abandoned the Hitek template.
I am especially happy about the Gutenberg compatibility, because we want to finally leave this horrible Elementor system. It gets worse every year, it has more and more security problems and they just run after the other competitors on the market.
Hello,
Thank you very much for the question.
We are working on a new Hitek update that will be released soon. But currently, we don’t have plans to add Gutenberg support in the near future.
Kind Regards
Hello, can I sell Digital Products and Physical Products and also have a subscription plan that includes all my digital products? Thanks
Hello,
Yes, you can sell digital products with WooCommerce. But for subscriptions, you will need to find an extra plugin since there is no such option in WooCommerce by default.
Kind Regards
how do i disable the sticky categories sidebar on the home page only?
Hello,
You can try to create a custom Theme Settings preset for the home page to achieve this https://xtemos.com/docs-topic/theme-settings-presets-2/
Kind Regards
i installed the theme. but in the plugin install section woo commerce plugin and contact 7 plugin are showing error and not installed. because of this dummy data cant import. please fix the issue its urgent.when i try to create ticket i cant find a place for that
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/space-themes-support/
Regards
Is the this app Paystack ready?
Hello,
Sorry, but we didn’t test our theme with this service and can’t guarantee its full compatibility.
Kind Regards
What payments gateways is fully compatible with the theme?
Our theme works with all official WooCommerce payments plugins.
There is no update version for along time.
Hello,
Our current version of the theme is stable and doesn’t have any issues that need updating. But we are working on a new update with extra fixes and features too.
Kind Regards
Hi,
In order page on “Term and Condition” your current is clickable to see “Goods sold are not refundable.”
Could you show me have any option to display it when customer order rather than wait customer click?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, can I use the regular license on my 2 websites?
Hello,
One regular license allows you to use our theme for a single project only. If you are going to create multiple websites with our theme, then you need to purchase one regular license per domain.
Kind Regards
If I have a problem with my license, since at the moment of activating it it indicates “API CALL ERROR”, my support has already ended, should I extend my support to put the solution ticket?
Hello,
Please, send us your admin access using a contact form on our profile page so we can check this issue on your website https://themeforest.net/user/xtemos
Kind Regards
Is it possible to display some attribute in the search field when displaying the result, eg weight instead of SKU?
Hello,
Thank you for your question. Unfortunately, there is no such option in our theme.
Kind Regards
Is this compatible with the WP 6.2.2 version?
Hello,
Thank you for contacting us.
Of course, it is fully compatible with the latest WordPress version.
Kind Regards
Hello,
Could you please add Algolia for searching?
Hello,
Thank you for contacting us. We will consider this as a feature request for our future updates.
Kind Regards
Hey guys. Any news regarding the update? Thanks
Hello,
We are working on a new update and it is almost ready now. We hope to release it next week.
Kind Regards
Just wondering when the next update for this theme is coming? The last was 14 October 2022 and the last for Woodmart was 23 February 2023… it just seems that this theme isn’t really having attention paid to it?
Hello,
Thank you for contacting us.
We are working on a new update for this theme and it will be released next month with new features and bug fixes.
Kind Regards
Great to hear, I’ve just started having a critical error with the Shopping Cart widget not showing the contents of the cart… I’ve figured a work around, but it’s still not functioning properly. And before you ask, yes, I disabled every plugin on the website besides Woocommerce, XTemos theme core and Elementor and the problem remained. I would log a ticket, however, my support’s expired and I don’t have the budget in the project to extend for one question.
Hello,
It seems to be a conflict between the Elementor PRO plugin and WooCommerce. We have already checked and it doesn’t work also with a default Storefront WooCommerce theme. You need to contact Elementor PRO developers for help on this matter. Let us know if have any further questions.
Kind Regards
Sliders are not working and Mobile responsive doesn’t work after installing the latest version. Could you please check and update?
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
How to open a ticket, i cannot find the theme name in the dropdown, only Woodmart, Basel & Space
Hello,
You can open a support topic on the Space forum here https://xtemos.com/forums/forum/space-themes-support/
Kind Regards
when will Woodmart add as many features and demo design options? I have both of them but Hitek not have more demos. If hitek’s use side menu option adds a few more features, it’s sure to be better than woodmart.
Hello,
Thank you very much for your question.
Could you please name us features that you are interested in?
Kind Regards
Honestly, I’ve been in this business for 10 years. This site is suitable for digital product sales. Also, this theme is 90% suitable for purposes such as architecture or mapping systems.
Especially if you have a few themes for the sale of Digital Products (like PSD or DWG files), your sales will increase a lot. Think of it like a 3dSky.org.
Daily free download systems should be the main pivot point in selling digital products.
It requires a lot of section design, as in Woodmart.
Some examples: - product listing forms - category listing forms - tag listing - article listing
Thank you for your feedback. We will consider this as a feature request.
Kind Regards
Someone help me, I need to change the color of the discount label, which comes out with the color of the theme. the discount percentage should be in red to highlight.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/space-themes-support/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, i need help, when i installed this theme on wordpress 6.1.1, i can’t install, the wordpress send message: “the instalation failed, no found style.css”. Sorry for my english, thanks in advance!
Hello,
Thank you for using our theme and contacting us.
It looks like you are trying to upload the wrong package file. Read this article for help with this request. https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Kind Regards
Thanks, how i can change the images?, i use elementor, but it doesn’t change, i look in spacedash board and i can’t found, do you have a tutorial?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
