376 comments found.
Pre sale question: Will it be possible to add accomodation ? So someone can also search for accomodation per destination?
Hi,
Thanks for contacting us.
Accommodation search is not supported by Travelicious 
Kind regards,
BoldThemes team
hello, i am using your theme from last 1 year and viewer just visit information page with scroll down and they want to go tour plan page they need to go upward then click on next tab. so is it possible to change tab form to scroll automatic to next tab, means 1st information then scrool direct move to tour plan then location gallery etc.
Hi,
Unfortunately, this is not possible
Kind regards,
BoldThemes team
Pre sale Question: I would like to make a request for a backoffice demo to insert a trip, is it possible?
Hi,
Thanks for contacting us.
Unfortunately, we do not have a demo or trial version of Travelicious.
On the other hand, we offer money back guarantee meaning that if it turns out that the theme does not meet your needs, you can request a refund and we will approve it.
Kind regards,
BoldThemes team
Pre Sale Question: Does the theme allow for the client to just use the enquiry form? and not book, but just send an quiry?
Hi,
Thanks for contacting us.
The booking functionality by default opens Contact Form 7 form – in essence enquiry form as it ends up on admin email. The theme does not include a fully featured booking management system.
On the other hand, you can reroute the book now button links to the external or internal url meaning that you can use either external third party booking service or WordPress plugin of your choice for booking purposes instead of CF7.
Hope this helps 
Kind regards,
BoldThemes team
Hi,
In case someone else has this problem, I was struggling to get the category search to work for the search form on the home page (I only use category search, not keywords etc). If I choose a category and click on Search, it would take me to the Tours page but would show all the tours, instead of the results. I changed ‘search_categories’ on line 33 of views/list/params.php to ‘search_tags’ and now it is giving the right results.
Hi, thanks for your comment, we will test this modification and include it with our next update if needed.
Hi,
How can I change address, call us and write us information which stay in top of web site?
https://saladinotravel.com/home-with-multiple-tours-in-focus/Thanks
Hi,
You need to edit BB Icon widgets in Header Logo Widgets widget area.
If you need additional assistance, please submit a ticket here: https://boldthemes.ticksy.com/
Kind regards,
BoldThemes team
Hello, Im Serkan. I want this theme but Im not sure, pay method turkish system for company iyzico or pay-tr ?
Hi,
Thanks for contacting us.
Are you referring to the pay method for the theme purchase? We do not have the information what are the payment methods for theme purchase for buyers from Turkey. Please contact the ThemeForest Help Center directly for that information – https://help.market.envato.com/hc/en-us
Kind regards,
BoldThemes team
Hello, I am wondering if you can help withthe header image on a tour page. when i look at it in Firefox it looks fine but in chrome the image seperates from the top of the text area and shows a grey part of the page from behind
if you look at this page https://as-tauchreisen.de/reiseangebote/aegypten/golden-dolphin-iii/you will see what i mean. it also happens on your live preview
https://travelicious.bold-themes.com/main-demo/tours/big-in-japan/can you please tell me why? or how i can get it that the image joins with the white part of the page below again Many Thanks
Hello, parallax effect depends on screen resolution, aspect ratio, background image size, etc. It may look slightly different in different browsers. You can adjust Parallax and Parallax offset settings in Section. If you need additional help, please submit a ticket here: https://boldthemes.ticksy.com/
Hi. Is this theme based on elementor?
Hi, it is not. We are using our own page builder (Bold Builder).
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
Hi,
Thanks for contacting us.
Travelicious theme does not provide Sync with Booking, AirBnB and similar out of the box. You would need to use third party plugin of your choice for that.
Also, keep in mind that Travelicious is the theme suitable for tours / tour packages and is not suitable for accommodations / real estate.
Kind regards,
BoldThemes team
1. Can I use your theme as tour catalog? I need to hide booking option and replace it with phone number of travel agency because I want to display data from different travel agencies. 2. Can I customize search form? 3. Does your theme support RTL?
Hi,
Thanks for contacting us.
1. Yes, you can hide the booking option and add the contact info either within the tour description or on a separate page which would be linked from the Book Now button (naturally, you can customize the Book Now button label as well.
2. You can choose to display the categories as filters and choose to display Months and Years instead of full Calendar across Tour Search Forms. Other customizations are not available out of the box.
3. Yes, the theme support RTL.
Kind regards,
BoldThemes team
- Does it support the Arabic language (RTL) for the front end?
- Is it interface or include/support booking system?
- it supports online payments?
- Do I need to purchase other add-ons to use the template to its full potential?
- Is there a trial/refund period?
Hi,
Thanks for contacting us.
Please find the answers below:
1. No, it does not support RTL
2. No, it does not include fully featured booking system – you have to use third party plugin or external booking service
3. No, it does not include online payments – you would have to use either third party plugin or external booking service
4. You do not have to purchase anything additional to get the site as on our demo, but keep in mind remarks from above. All booking forms on our site are Contact Form 7 based forms.
5. Yes there is, if the theme does not work for you, you can request a refund as long as your initial support period lasts (by default six months)
Kind regards,
BoldThemes team
thanks for your quick reply
I hope you’re wrong about RTL support because I liked this template
I found in the item details that it supports RTL
Can you confirm that?
Hi,
Related to RTL, do you intend to use it as a multilingual setup or one language RTL site? Multilingual setups are definitely not supported.
If you are going to use it for the one language RTL site, we have tested in detail the layouts with available RTL testers, and you should not have major issues.
On the other hand, please note that we are a native LTR language users and that we can not guarantee a completely bug free experience in terms of all of the options out of the box. None of the users used RTL setup so far, so we have not seen it in practice and you would be the first.
If you are willing to give it a try, note that of it turs out that the theme does not work for you, please let us know and we will refund you .
Kind regards,
BoldThemes team
Thank you for your interest and honesty You are the best technical support I have ever encountered on this platform
Thanks a lot
Kind regards,
BoldThemes team
Hi,
You are probably running the theme version which is not compatible with your WordPress version.
Please update the theme to the latest version – 1.5.3 https://documentation.bold-themes.com/changelog/travelicious-changelog.txt
Please make sure to update the Travelicious plugin and Bold builder plugin as well once you update the theme.
You can update the theme from wp-admin using the Envato Market plugin – https://www.envato.com/lp/market-plugin/ or manually as described in the theme documentation: https://documentation.bold-themes.com/travelicious/theme-customization/ , section 3.11 Update theme
Kind regards,
BoldThemes team
Updated to 6.2 wordpress and the theme crashed, giving a 503 error. Fatal error: Allowed memory size of 805306368 bytes exhausted. All of our websites running on Bold themes – MANY are down
Hi,
You are probably running the theme version which is not compatible with your WordPress version.
Please update the theme to the latest version – 1.5.3 https://documentation.bold-themes.com/changelog/travelicious-changelog.txt
Please make sure to update the Travelicious plugin and Bold builder plugin as well once you update the theme.
You can update the theme from wp-admin using the Envato Market plugin – https://www.envato.com/lp/market-plugin/ or manually as described in the theme documentation: https://documentation.bold-themes.com/travelicious/theme-customization/ , section 3.11 Update theme
Kind regards,
BoldThemes team
No we are up to date but constant errors since WP 6.2 This is on the single tour link: Fatal error: Uncaught Error: Call to undefined function bt_get_tour_single_data_single_view() in /home/customer/www/xxxwebsite/public_html/wp-content/themes/travelicious/views/tour/header/based_on_content.php:2 Stack trace: #0
Hi,
It seems that you have not activated the Travelicious plugin, or if it is activated it is not updated to version 1.5.3 as explained above.
Please make sure to update the Travelicious plugin and Bold builder plugin as well once you update the theme.
Please let us know if this resolves the issue.
Kind regards,
BoldThemes team
The featured image not showing in the tour search, through the tried many images are still not showing, and I am not sure what other settings to be done to have the image show back, I must have missed some settings.
in the dev tool the image URL showing as empty, in the WP editor the image is selected and showing in the backend.
Hi,
Thanks for the purchase.
Can you please submit a ticket at our support site – https://boldthemes.ticksy.com/ with your site url and wp-admin credentials so our support team can take a closer look at the current setup and figure out what might be the cause of the problem?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, thank you for the reply, to submit a ticket I need a purchase code and I didn’t receive the purchase code, how can I get it? I downloaded the license file but it does not include any code.
Hi,
Please refer to the following article for the explanation on how to locate your purchase code – https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Kind regards,
BoldThemes team
Hi. How could I disable or hide LOCATION TAB in the tab list: Information, Location, Gallery, Reviews, etc.
Thanks.
Hi,
Thanks for the purchase.
It really depends on do you want to hide the Location tab on all Tours or just some of them.
If you want to generally hide the Location tab, you can check “Hide this Tab on all Single Tour pages” checkbox under Location (Appearance > Customize > Tour Single Tabs) and it will remove the Location tab from all Tours.
If you want to hide the Location Tab on some tours, leave this checkbox unchecked and add Override Global Setting (bottom of single tour edit page) “Hide this Tab on all Single Tour pages” under Location (Tour Single Tabs section in the dropdown) and it will remove the Location tab from that specific tour.
Should you need any additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Greetings
How do I make the single tour appear in full screen (bottom part with bold builder -cost calculator with sidebar)
https://slo-tours.si/nobudba/test/same width as it is made on the static page (bold builder with sidebar)
https://slo-tours.si/avala-bianca/Hi,
Unfortunately, the first link is not working – https://slo-tours.si/nobudba/test/, but you can use Global Settings Overrides at the bottom of the Tour edit form to remove the sidebar and then add contact using Bold Builder.
Kind regards,
BoldThemes team
you can see here that the text from the page is now showing over the header image. please need help as i cannot leave my website looking like this very long. Regards Joe
Hi,
Please confirm that you have updated both the theme and the Travelicious plugin to 1.5.2.
If so, send us wp-admin credentials using the contact form at the bottom of the right hand sidebar on our profile page: https://themeforest.net/user/boldthemes
We need to take a closer look at your current setup as we can not recrate the issue in our local environment.
Kind regards,
BoldThemes team
Yes all has been updated. have sent the login details as requested
Hi,
We have replied to your email.
Kind regards,
BoldThemes team
Thank you for the quick Help as per usual.
Everything now working
Thanks
Demo can’t be installed
Hi,
Thanks for the purchase.
If you have followed the installation instructions outlined in the theme documentation – https://documentation.bold-themes.com/travelicious/getting-started/ and it does not resolve the issue, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you. Please leave wp-admin credentials as well.
Thanks in advance.
Kind regards,
BoldThemes team
Hello,
The last two versions of the Contact form (CF7 – ver 7 5.7.3 and 7 5.7.4) are disable the travel date. After update all tours show only [tour date]. Localization (translation) into the local language is also reset to english. https://ibb.co/g7Tn9dR (here is picture of situation).
Hi,
The latest CF7 releases do not support form tags without additional attributes.
Please edit the respective Contact Form and use
[hidden tour_date id:tour_date class:tour_date_form]
instead of
[tour_date]
It should do the trrck.
Kind regards,
BoldThemes team
Hello and thank you for quick response,
I entered the code [hidden tour_date id:tour_date class:tour_date_form] and now it doesn’t show [tour_date] anymore. That’s ok
Unfortunately, it does not show me the departure dates that I enter in for each tour the single tour site. I would like to show dates of departure which I entered in the single tour page
https://ibb.co/DzPPRnY | https://ibb.co/5W7By16So, I mean the arrangement of a single tour with the display of departure dates – the same as in the picture.
https://ibb.co/5W7By16Hi,
We can not recreate the issue locally, the dates from your screenshot are displayed properly.
Please check the following:
1. That your theme version and Travelicious plugin version are 1.5.1 – https://documentation.bold-themes.com/changelog/travelicious-changelog.txt if not, please update the theme and packaged plugins.
If your theme and plugin version are already 1.5.1, please send us the site url and wp-admin credentials using the form in the right sidebar of our profile page: https://themeforest.net/user/boldthemes and we will take a closer look.
Kind regards,
BoldThemes team
Hello, I have an updated version of the template ver. – 1.5.1. I wrote to you and sent the access information.
Hi,
We have responded to your email.
Kind regards,
BoldThemes team
Thank you for your help and we have successfully solved the problem.
Thanks for the great team!
Great,
We are glad we were able to help
All the best.
Regards,
BoldThemes team
