17 comments found.
I really like the look of this design. Why do the WordPress and WHMcs always have different navigation? I can’t find a theme where the nav is the same on both, so the (potential) client has a seamless experience.
Hello,
Thank you for your feedback. We are glad you like the design!
Just to clarify, WordPress and WHMCS have different sets of pages, which is why the menu items don’t exactly match. WordPress handles content like blogs, homepages, and service sections, while WHMCS focuses on billing, client management, and product handling.
Since both platforms serve different purposes and have their own page structures, their menus are managed separately and may show different items by default.
We do our best to keep the design consistent across both, and if you’d like help aligning the menu items more closely, feel free to reach out. We are happy to assist!
Thank You!
Hi, may I know whether it supports WHMCS 8.12.1?
Hi,
Yes, our theme is fully compatible with the latest version of WHMCS, including version 8.12.1.
demo is broken
Hello,
We apologize for the inconvenience. The Natix demo is now fully operational. Please take a moment to have a look at it at your convenience.
Thank You!
There are errors in the theme and it crashed my wordpress, can you help me?
Hello,
While this comment section isn’t designed for providing support, we’re here to assist you! If you’re experiencing any issues, please reach out to our support team by creating a ticket on the page below.
https://designingmedia.com/support/We’ll be happy to investigate and help resolve any concerns you have.
If you’ve already opened a ticket, thank you for reaching out! Please be patient as we handle a large number of queries. Reply times can vary, typically up to 24 hours Monday to Friday and up to 48 hours on weekends, Sat-Sun, though it’s usually faster than that.
Thank You!
Your demo is still broken.
Hello, We apologize for the inconvenience. The Natix demo is now fully operational. Please take a moment to have a look at it at your convenience.
Thank you!
Live preview is not working:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 81920 bytes) in /home/designingmedia/public_html/natix-landing/wp-content/plugins/elementor/includes/base/widget-base.php on line 198
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 24576 bytes) in /home/designingmedia/public_html/natix-landing/wp-includes/class-wpdb.php on line 2315
We sincerely apologize for the inconvenience caused. Please check the live link is now working.
There is an error on your demo page pls correct
Hi, Landing page for Natix is working perfectly fine could you please have a look at it now. Thank You!
I want to discuss the possibility to add .be domains. I have working code.If you send me your email for this question I will send more details. Many thanks
Hi, You can contact us at “support@designingmdia.com”.
Hi, I have a problem, pages keep refreshing on mobile while scrolling down
Hi,
Please note that this section is meant for pre-sale queries only. For any after purchase queries or concerns you can contact our support team at https://designingmedia.com/support/ they will efficiently address and resolve your issue.
Thank You! Regards, DesigningMedia
Hi, impossible install theme…after import theme in wordpress and active this without installing plugins have error … A critical error has occurred on your website.
Learn more about troubleshooting in WordPress. not a good start to your job!
How solve this ?
Ticket is #24040
Hi, Thanks for your patience. We have checked our support team is already in contact with you. Feel free to contact us at “https://designingmedia.com/support/” in case of any query.
Thank You!
Hi, Is it possible to have a solution for these problems? I paid for a theme to use not to wait two days for a solution…thank you
I have request refund…bad shopping, have a nice day
Hi,
Please note that this section is meant for pre-sale queries only. Also we checked and our support team is already in contact with you, If you are still not satisfied please request your refund at Envato refund portal.
Regards, Team DesigningMedia
Supports RTL?
Hi, Yes the theme supports RTL version. We will be launching the RTL version for in coming days as well. You can get the RTL version support in next update.
Thank You!
Hi! I have already open a ticket, I need help with add footer and user login please
Hi,
Thanks for contacting us. We have checked with our support team they are already in contact with you through support channel. For any father issues and guidance please contact our support at “https://designingmedia.com/support” as this section is only meant for pre sale quires.
Thank You!
Regards, Designingmedia
Hi I can’t import the demo do you know Wy?
Should me failed
Hello!
We’re sorry to hear you’re having trouble importing the demo. We’d be happy to help you resolve this issue promptly.
Please open a support ticket at https://themeforest.net/item/natix-web-hosting-wordpress-theme/44604548/support so our expert team can look into it and guide you through the process.We’re committed to providing top-notch assistance to ensure your hosting business thrives. Looking forward to assisting you!
Hi I have open the ticket did you check the issue?
Hi I have updated details
Hi ftp credentials is correct please to fix
Hi, Can you please send your support ticket number?
Hi, the live preview doesn’t work 
Hi, Sorry for the inconvenience. Please have a look live preview is working now.
Thank You!
Hi, this theme have woocommerce ? thank you
Hi,
Thank You for showing interest for Natix | Web Hosting WordPress Theme. For now woocommerce has not added with the theme yet. But our development team is working on woocommerce functionality and it will get added in upcoming updates.
Thank You!
ok thank you
Stay tuned for latest updates.
Thank You!
Congratulations, best of luck with sales
Thank You!
Congratulations GLWS
Thank You!
Great Work,Congratulations GLWS
Thank You So Much
