819 comments found.
i have a bug in candidate account nav menu section. It looks messy, please help me. I’ve reinstalled but the result is still the same.
Hello, our developer replied to your ticket. Thank you for your patience and waiting 
How to change or create employer/candidate menu?
Hello, our developer replied to your ticket. Thank you for your patience and waiting 
Hi, One Pre-Sale question 1) Can i change USD to INR in everyplace of the theme. As we reside in India and we need INR
Hello, thank you for your pre-sale question.
Yes, you can change the currency from USD to INR in every place of the theme. Our themes usually have an option in the settings where you can select your preferred currency, and it will automatically update the currency symbol and format throughout the theme. Alternatively, you can also manually change the currency symbol and format in the theme files.
Please let us know if you have any other questions or concerns.
Thank you for considering our product.
Best regards,
Hi darocks95, How are you? I wanted to let you know that our theme price will be up soon. If you’re interested, you can take advantage of our current discount and purchase it today
Regards
3 pre-sales question:
1) Any plan for Twitter login integration? 2) Any plan for Gravity forms integration?
Gravity forms offer a wide variety of integration with 3rd. party CRM platforms so it’s easier to move the candidate data to CRMs .
3) Any plan for FB Marketing API integration?
With FB Marketing API we can run lead generation campaigns within Facebook and add the leads to Civi – Job Board as candidates. This would make a huge difference comparing to other job board templates. Because many of us rely on FB marketing and getting the leads to Civi as candidates would be a huge win.
Thanks,
Any response on these questions?
Hello, I apologize for missing your comments earlier. At this time, we do not have any plans for the integrations you mentioned (Twitter login, Gravity forms, and FB Marketing API), but we appreciate your suggestions and may consider adding them in the future.
Thank you for considering our product and please let us know if you have any further questions or feedback.
Best regards,
Hi genbilim,
How are you? I wanted to let you know that our theme price will be up soon. If you’re interested, you can take advantage of our current discount and purchase it today
Regards
Hi, I’m considering purchasing the theme. But I need a few customizations. Can I purchase extra customization service after purchase?
Also I’d like to remove free packages and offer only paid packages with 30-day free trial. So the companies need to be able to purchase different packages with 30-day free trial. Can this be done?
Thanks
Hello Genbilim,
1. Yes, we provide customization service if clients need it.
2. Yes, this can be done.
Regards
Hey! Just a quick reminder that we have a fantastic 30% discount going on right now. Don’t miss out! Happy shopping! 
Good job, a few questions before you buy. Is there any possibility to hide the candidate profile, only be visible to companies, something like
https://laradir.com/developers/9d669652-6b8c-48c8-8844-502349e048c2 https://railsdevs.com/developers/kb8rUqG0I’m open to further customization to add this if possible.
Hello lemos26,
Thank you for your interest in our theme. Yes, you can turn off the candidate profile or some sections on it. Also, if you need more customized, you can request us in the support system.
Let me know if you have more questions.
Regards,
Thanks for the reply. When I buy I will contact you to quote some customization.
Hi lemos26, How are you? I wanted to let you know that our theme price will be up soon. If you’re interested, you can take advantage of our current discount and purchase it today
Regards
Hey! Just a quick reminder that we have a fantastic 30% discount going on right now. Don’t miss out! Happy shopping! 
Hello Uxpers,
I wanted to notify you that your theme has too many downsides and bugs until now. 1- Not compatible with Woocommerce and you recommend it in your documentation. 2- You are recommending translate plugins like wpml and then I found out that you not supporting it after I bought it 99 dollars and the plugin just killed the pages. 3- Last update of today broke layouts.
I will not rate your support and team for now because I wanted to give you more time to fix the issues. Please note, if the theme start generating visits, users so how you are going to handle these updates and problems? Sorry but I see a dead end for this product.
I’m already working on to delete the theme and cleaning my CMS. I will try you again in the future so I can give you a rate.
Good luck guys
Dear Chedirachdi,
I apologize for any confusion. Our theme is designed specifically for Job Portal and we do not support WooCommerce integration. WooCommerce can be quite heavy and can affect the speed of the site, that’s why we haven’t updated it yet. I will double-check the information on the document, maybe we are confusing WooCommerce checkout and WooCommerce.
Regarding the translation plugin, we will definitely test our theme with WPML more, but we strongly recommend the Loco translation plugin because it works well with our theme and many other customers have had success with it.
As for the problem with the broken layout, we would appreciate more information about your ticket. Our support team will investigate the issue and work to resolve it promptly.
Thank you for your patience and understanding 
Kevin, Uxper team
Hello Kevin,
Thanks for your reply.
I do recommend to take off Wpml from your documentation so no one will purchase it.
As I said already cleaned WordPress and server so maybe I will use your theme when it will be efficient.
I do appreciate your support and help and pass to the designers a big hello from me because they are doing very good job.
I will be waiting when all these features will be done and the theme more stable.
Have a good day.
Chedi
Hi Chedi,
Thanks for your message.
We’ll consider removing Wpml from our documentation.
Glad to hear you’re keeping your site clean. We hope you’ll try our theme again once it’s more stable and has the features you need.
I’ll pass your message along to our Civi team.
Thanks, Kevin
Your theme is not working. many bugs, poor support, still waiting for update. Very dissapointing. How can a client pay for a package ??? this is not explained anywhere
Hello Mstoz,
We’ve just rolled out a new update, version 1.0.4, today. With regards to purchasing the package, you can do so through the admin panel. We’ve included detailed documentation to guide you through the process. If you have any additional questions or concerns, please don’t hesitate to reach out to our support team through our support system. We’re always here to help!
Regards
I have not seen anything in the documentation regarding how to purchase a package, could you leave the url of the right page of the documentation here ?
Also, job posting in plurial takes a ’s’. This kind of simple mistakes do not leave a good impression to our potential clients.
I need to get this for a Nigerian market. Is Paystack and Flutterwave activated on the theme?
Hello, Our theme is compatible with Paystack and Flutterwave, but these payment gateways are not activated by default. You can integrate them into the theme by obtaining API keys and using the available payment gateway plugins.
Please let us know if you have any further questions.
Best regards,
please fast response in support system, how can we not customize the dashboard?
that restrict access is very painful
Dear Risengo,
I would like to inform you that one of our developers will be assigned to assist you with your ticket. Kindly give us some time to process your request.
Thank you for your patience and understanding.
Best regards,
Thanks, for the response. Hope there’s solution to customize the dashboard.
Hi, when you will launch the new release?
Hello, we will release new version today. Thank you for your waiting.
Can we customize (Post a Job) button on header with custom link?
Also, please make theme pages more customizable to admin. Make (Job role insights) completely customizable to super admin.
Is it possible if I want to allow people to post jobs for different companies without creating their own separate company account.
Hello talhashahzad06,
Please contact our team at uxper.ticksy.com. They will be able to solve these issues for you.
The support is free for 6 months.
Regards
Please add email template designer in wp admin (civi framework plugin options). Emails are totally rough and contain only text. We cannot design email templates? can you add email template designer? or may be it can be designed by elementor?
Hello SaivraTechnologies,
We will consider adding the HTML tag. Please not that this is still being seen as security risks for email receivers.
Currently, the email template has text and variables to be replaced with dynamic content.
Regards
Is there an easy way to have the listings link to external websites rather than a detail post?
Hello Adro21,
You can link the listings to other external websites on the details post page.
Regards
Hello again,
I am having problems with the Page Setup and there is nothing explained in the documentation: https://uxper.gitbook.io/civi-job-board-wordpress-theme/setup-page
Thanks,
Hello Mstoz,
Please feel free to create a ticket at uxper.ticksy.com so our team can help you.
You will have 6 months free to ask questions.
Regards
Your support is not of much help… “We got the issues. Please wait a bit for our developers to add the fix.”
Hello MsToz,
Sorry for the confusion. It means that the missing words you mention are reported to the developers. We are about to release a new version so the word is added to the coming release.
I believe it can be very soon.
Regards
Hello. First congrats for the theme. it looks great.
I have one question … how to connect a package with a woocommerce product ?
Thanks,
Hello Mstoz,
Woo Product and Package are two different items to purchase. It cannot be merged, though both work with Woocommerce.
Regards
so how do customer buy a package via your theme ?
Hey, there I’m working on email templates to customize them. First of all, there is no option to add a custom-designed HTML template.
1. Is it possible to add my designed email template rather than the normal text? 2. Can you please provide shortcodes for email templates? i cannot find it in documentation
please reply ASAP
Hello SaivraTechnologies,
Please create a ticket at uxper.ticksy.com to get help from our team. This commenting section is not for solving issues.
Regards
Hi
Im having a question. When an employer create a company, can another employer post a listing using the same company page or does he have to create another company page with same name or different uniq ID name?
Could be so great if an employer can create a company page and collaborate with other employer in order to publish for the same company page after being approved by the first one who created the company page. Or even share the same package balance for the whole employer team.
its just an idea 
We noted it. Thank you for your idea 
I have installed CIVI job board WordPress theme 5 days ago theme works well but I can’t able to design pages using Elementor page builder and not able to edit the home page and other pages. Element opens but CIVI preloader continues loading and the editing panel not opening. even i waite for coulple of hours it still loading. i am really frustated.
Because i am not able to edit my pages so who is remove the default links for my website which redirect the user to CIVI WEBSITE?
I email the support email address, raise a ticket but still i did not get the solution.
Dear Centralmetabase,
Sorry for the inconvenience. Please help us understand your case. We apologize for the delay in support. We’re working on finding a solution for your ticket, which was created 2 hours ago. Default links may redirect to CIVI due to demo data import, but you can edit them in the Admin Dashboard. See our documentation for a guide: https://uxper.gitbook.io/civi-job-board-wordpress-theme/setup-menubar. Thank you for your patience and for choosing our theme. Contact us if you have further questions or concerns.
Best regards,
What about elementor page builder because i cant able to edit previous or new pages. understand our problem because we are going to partern with top industries and they can publish jobs in our websites. if they face any problem than it directly effect on our business. I hope you understand and provide the best solution ASAP.
Awating your reply here
Hello, please provide your site URL and ad admin account of your site in the ticket. Our developer will check for you.
Best regards
After spending the couple of hours finally i find the solution of my elementor page builder issue actually the problem occurring due to page transition effect in theme setting, dear team please check and fix this bug when i active the page transition in theme customisation, elementor not working but when i deactivate this feature elementor work fine.
I this time i try a lot of methods to solve this issue i.e clean my database, re-install application, delete demo files, re-check files, customisation settings and much more but at the end when i think about the page transition and off this feature, everything work fine.
But there are lot of more things to fix.
I need one more help you guys, I just want to know about the subscription plan is it monthly based on yearly. for example if i set the price 20$ for basic plan and give 15 job post to employer so in this case what is the mean of 15 posts is it 15 post per month per week or per year. what is the user subscription model is it monthly yearly or one time.
Hi there,
I’m pleased to hear that you were able to resolve the issue. I wanted to provide some additional information regarding the subscription feature.
There are two options available for setting up the subscription: a time limit can be set, or a time unit can be selected from the options of day, week, month, or year. You can find more details on this in our documentation located here: https://uxper.gitbook.io/civi-job-board-wordpress-theme/admin-dashboard/admin-customize-basic/package.
If you require further assistance, please do not hesitate to contact us through our support system. Our developer team will be more than happy to assist you.
Thank you for your cooperation and understanding.
Best regards,
I am going to buy this theme. But I want to know whether I can remove Employer registration As I want only candidates to get register.
Hello Chameera1990,
Thank you for your interesting in our theme.
Yes sure, you can hide the option of Employer registration.
Regards,
Hi
When candidate are appyling offline, is it possible to add their names in the applicaton form? such as Name and First name fiels?
I’ve been seaching around settings but did not found.
Thanks
Hello, we will update Apply form builder in the next time. Thank you for your understanding.