3672 comments found.
Hi there, I was hoping to get access to older releases of the Job Monster theme, specifically v4.5.2.0. I am able to email purchase code as proof of purchase. Cheers!
Hi.
Thank you for contacting us.
Yes, we have the version v4.5.2.0. Please contact us via message. We will give you that file install.
Thanks.
Hi there, I sent an email through to envato@nootheme.com. Thank you!
Hi.
We have checked and sent you a email. Please recheck it.
Thanks.
Hi there, I’ve received email. Thank you for sending through!
Thanks.
Hi, the theme still isn’t fully compatible with PHP 8. I can’t uninstall PHP 7.4 from our server because the site breaks (There has been a critical error on this website) if the server account is on a PHP version higher than PHP 7.4. All updates are complete and everything is running on the latest version, apart from PHP 7.4. I have disable on non-theme-essential plugins and it is definitely the theme or a theme-essential plugin causing the error.
Hi.
Thank you for contacting us.
Can you give us the log error issue? I’ll check our theme again.
Thanks.
Hi, we got to the bottom of it. Required plugins needed updating but there was no alert on the updates page. Once we updated WPBakery via wp-admin/themes.php?page=install-required-plugins the problem was solved. Thanks for your time.
Thank you for your feedback. If you need help, please let us know again. Thanks.
Hi team,
Presale : Do you support Latin characters (könyvelés) in Searching and filtration queries ? If yes than could you share a sample how it works ?
Hi.
Thank you for contacting us.
I have checked the job with the Latin characters as you suggest. The job search still works fine. https://prnt.sc/UWTt-e0MXeeC
Thanks.
Thanks. Can you also try for this and show ?
String : “the Martineze’s pet sitter” : Jacky
Yes of course. https://prnt.sc/byR6FhsnADEz
You had missed to include all signs and characters with strings. Please check again with this complete string including apostrophes, double commas colon etc :
String : “the Martineze’s pet sitter” : Jacky
Yes, this is the job search example with your title: https://prnt.sc/BuFmyYlQvmJy
Setting Featured Jobs, Is it possible to set any job to featured in the dashboard? My client is using the theme and apparently they don’t know how to set the featured jobs.
Hi.
Thank you for contacting us.
Sorry, we don’t have the option to set featured job for all the jobs in the dashboard, you need to click to start to set the featured for each the job. https://prnt.sc/VHThdvHJcG82
Thanks.
Hello, I have 400 jobs to publish, most of them have custom fields, that is, for example, salaries at certain hours. Is there a way to import them all using CSV? Greetings!
Hi.
Thank you for contacting us.
To import the job with custom fields, you can use the WP all Import pro plugins. With the pro version, it can help you import the custom field.
Thanks.
Hi, I’m facing an issue after installing the theme and its plugins, some pages don’t work, like the customizer, widgets page and also when I try to edit the page with Elementor page builder, the page just keep loading. I also have another issue, is that when I try to import demo with WPbakery page builder it shows error. Is there something wrong I’m do when install the theme? Is there something shouldn’t do it when installing the theme? I couldn’t figure out the problem. Thank you in advance.
Hi.
Thank you for contacting us.
Before to import the demo, you should install and activate all required plugins. Please submit a ticket on our support site and give us your site info. We will help you check.
Thanks.
Hi. I tried all solutions, but nothing is working, i tried to access support team, but when i enter my purchase code on forum, it tells me that it’s already used by another user, and i don’t know who’s this user, i want to create a new user account and use this code, how can i do that? please, it’s emergency. thank you
when I try to install a plugin from the theme package folder it shows this error or warning -> The authenticity of front-end-pm.11.3.7.zip could not be verified as no signature was found.
all plugins show this message.
this message occurs when I try to edit page using WPBakery page builder—> elements within this list are deprecated and no longer supported in newer versions of WPBakery page builder.
Hi.
I have received your message. I’ll check and reply you soon.
Thanks.
Hi, Please, We are waiting 2 days now for your reply, please we need support as soon as possible, I also sent to forum, but they take too long to reply to us. the theme isn’t working correctly, some pages aren’t working correctly.
Kind regards
Hi.
We have checked and fixed that issue on your site.
Now you can edit your create a new page with WP Bakery page builder.
Please recheck it.
Thanks.
Hi,
Unfortunately, the issue is still existing, when I try to edit using WPBakery it shows as below in screenshots. (Have you tried to edit a theme page using WPBakery? does it work good from your side!!?)
we couldn’t figure out what causes these issues!
please, can you try to delete theme and install it again, maybe i did something working while installing the theme?
King regards.
Hi.
I’m afraid the issue is from your browser cache. It works fine on my browser.
https://prnt.sc/Q2GCb-3F-WJ8 https://prnt.sc/vEaNrrYqVSJTPlease recheck it.
Thanks.
Hi,
yes, I noticed that it’s started working but this when I deactivate WooCommerce Plugin, why? is this because not compatible with each other (the theme and WooCommerce plugin)? I connected with WooCommerce support to see if the issue is from their side? can’t you help me with this issue?
Kind regards.
Hi,
The issue is fixed thank you.
Hi.
Can you tell me know about the issue? That can help us update the theme in the future.
Thanks.
Hi, when candidate applies to a job, the job application is in pending. Can we automatically set it to approved? We get hundreds of applications and manual approval is tedious. Also, we are unable to view applications on the backend. It gives error 500. We have opened a ticket regarding this but have not received any response.
Hi.
We don’t have the function to automatically set approval for the application. It needs to check by the company. We also check the View application on the back end of your site. It still works fine.
Please recheck it.
Thanks.
Yes we can see the job applications list. But they are in pending. When we click edit to approve them, we get 500 error. Please help us fix this. Our business is halted because of this issue.
Hi.
I have checked and helped you fix the issue when clicking to edit the application. Please recheck it.
Thanks.
For the last few days it’s been virtually impossible to access resumes, jobs, and companies with persistent HTTP Error 500. Is there an update coming soon? It’s becoming almost impossible to administrate the website.
Hi.
I have checked and replied your email. Please give me the FTP account. I need to edit the source code to help you fix the issue.
Thanks.
Thank you for checking, I’ve just sent you the details you need.
Hi.
I have checked and helped you fix that issue. Please recheck it.
Thanks.
Hi, we are a bit concerned about the lack of updates since 2021. That is the reason we are hesitating to buy support. Right now, on our site we are not able to view job applications and Resumes The error says ” site is unable to handle the request. HTTP Error 500”. We disabled all plugins that are not a part of Jobmonster theme. Still getting the same error. We are able to post jobs but cannot view applications. Can this be fixed with support?
Hi.
Thank you for contacting us.
Please give us your site URL, admin and FTP account. We need to access your site to help you check that issue. You can contact us via Envato message.
Thanks.
Hi, thank you for the quick response. We have sent message using Envato message.
We have checked and helped you fix that issue. Please recheck it.
Thanks.
Thank you. You are amazing. It is working flawlessly now. My client is happy and purchases support
Thanks.
Hello please guide me how is this possible? in job application I don’t want email field mendatory
Thank you for contacting us.
The email field is the required field to send a notification and save it to the database. If you don’t want to use that field, you can edit the source code at file:
wp-content/themes/noo-jobmonster/layouts/job/apply/form.php line 62-65:
<label for=”candidate_email” class=”control-label”><?php _e(‘Email’,’noo’)?></label> <input type=”email” class=”form-control” id=”candidate_email” value=”<?php echo esc_attr($candidate_email)?>” name=”candidate_email” placeholder=”<?php echo esc_attr__(‘Email’,’noo’)?>”>
and file:
/wp-content/themes/noo-jobmonster/framework/admin/noo_form_handler.php line 534.
Please recheck it.
Thanks.
Hi, I see there has been no update in almost 1.5 years. Is this theme going to be updated?
Hi.
Thank you for contacting us.
We still checked the theme with the latest version of WordPress and 3rd plugins. It still works fine with the current version.
Thanks.
I can’t access the Resumes and Job Applications due to the large number of database. I have more than 100K candidates. The server memory of 16GB is always max out. Kindly help me how to fix this issue.
Hi.
Thank you for contacting us.
To fix the issue, please try the solution below.
1. You need to increase the PHP server config:
upload_max_filesize = 256M
post_max_size = 256M
max_execution_time = 3000
2. Go to dashboard and change the number of items per page config at the screen options: https://prnt.sc/qxskYpK1lAu4
Please recheck it.
Thanks.
The server cannot handle the large database 800mb the memory is maxout. Cannot view contents of resumes and job applications https://prnt.sc/MSFnrnlecQUc
This page isn’t working () is currently unable to handle this request. HTTP ERROR 500
Hi.
Please give us your site URL, admin and FTP account. We need to access your site to help you check that issue. You can contact us via Envato message.
Thanks.
Can I change the word “job” to the word “work ” in the entire site?
Hi.
Thank you for contacting us.
Yes, you can use the translate plugin to change the work “job” to the word “work”. Example you can use the 3rd plugin: loco Translate.
Thanks.
Ok, thx
Hey, im looking to create a staffing agency. how can i use this to support my goal. i dont want to let the companies hire people. I want to select them for the job
Hi.
Thank you for contacting us.
Sorry, do you want to hide the company user registration function? Our theme support that function. You can create a company info at the backend and assign the job for the company.
If you still have the question, please let us know again.
Thanks.
the companies page is unresponsive and this is because i have over 1800 companies or employers registered on the website. i came to this conclusion after migrating the companies on a sub domain which still was unresponsive but after deleting like 800 from the sub domain it worked.
Hi.
Thank you for contacting us.
Maybe the issue is from data response time. Please give submit a ticket on our support site and give us your site info. We need access to your site to help you check that issue.
Thanks.
do you offer paid customization services for this theme ?
Hi.
Thank you for contacting us.
Sorry, we don’t provide the customization service at this time.
Thanks.
Hello, it’s OK to WP 6.2 ? thanks 
Hi.
Thank you for contacting us.
We have checked our theme with WP 6.2. It still works fine.
Thanks.
Support page is down, I see Error establishing a database connection
Hi.
Thank you for your feedback.
Our support site come back. Please recheck it.
Thanks.
hello ,
i have a question please . Does your theme support RTL languages like Arabic Language ?
Hi.
Thank you for contacting us.
Yes, our theme support RTL language. We also support the translate language file for AR language.
Thanks.
thank you for reply ,
as you know i can enter as an employer or as a candidate in your Demo , but i need to enter to Demo as a system admin , how can i do that ?
thank you for help
Hi.
We don’t have the back-end demo account. But you can check our documentation to know about that. https://wp.nootheme.com/docs/jobmonster/
Thanks.
Hi, i have question on how to remove image (from the link https://imgur.com/3WmPLQ4) that is showed on the top of Job listings? Thank you
Hi.
To remove that image, please go to cusomize/ job & Company/ Job list/ check the Insert Custom Content option.
Please recheck it. Thanks.