411 comments found.
We were testing the theme on a local computer and when we wanted to upload it to the domain where it was going to be, we realized that we did not deactivate the license and now it does not allow us to install it, can you help me to activate it again?
Hello,
Thank you for contacting us!
As per our records, you have managed to deactivate the license successfully. You may try to activate the theme now. If the issue persists, please let us know in your support ticket https://support.themerex.net/ticket/84526
Regards.
Hello, is there anyone replying to tickets? Thank you very much.
Hello,
Thanks for reaching out to us!
Sure. The Standard Ticket Response time is within 24 hours. Please expect a reply shortly.
Regards.
Hi,
1) To get jobs and courses, do you need to pay 199$ and 49$ for Learndash and the Jobs Plugin?
2) “LearnDash LMS – Course Grid – Free plug-in if paid “LearnDash LMS” plug-in is installed and active ” What happens if after 1 year we don’t renew LearnDash? Does the free Course Grid plugin stop working?
3) Are there any other plugins or site functionality that stop working that require payment or plugin renewal?
4) The Jobs plugin, the courses plugin. If we stop paying after first year, will the courses and jobs keep working?
5) Can we import courses from udemy, and other course sites? Or only make our own?
6) Can we make the intranet private? A public landing page and then having to register to enter the intranet.
7) Is it possible to disable docs files? How to prevent viruses?
8 ) Can we restrict the Knowledge Base available to paid users only? And can we restrict only certain sections or posts from the Knowledge Base?
Hello,
Thank you for your interest in our theme!
1, 4. You can use jobs functionality facilitated by WP Job Manager plug-in for free – https://alliance.themerex.net/our-vacancies-all-jobs/ This plugin is included in the theme. No need to pay extra.
LearnDash LMS and WP Job Manager – Resume Manager plugins should be purchased and installed separately. You can choose what offer fits you best – https://prnt.sc/dQHCoXzRWKsK and https://prnt.sc/AkLsup3BxBdl Please follow https://www.learndash.com/pricing-and-purchase/ and https://wpjobmanager.com/add-ons/resume-manager/ ($199 and $49 for 1 site respectively). Learndash courses and Resume Manager will not be available without yearly license.
2. LearnDash LMS – Course Grid works in conjunction with LearnDash LMS. If the latter is not active, you cannot use Course Grid as well.
3. The rest of the plugins are bundled with the theme – https://alliance.themerex.net/doc/#installation_plugins_installation There is no need to purchase them separately.
5. Absolutely! It is possible to move course content from one site to another with LearnDash. Please review https://www.learndash.com/support/docs/developers/transferring-learndash-courses/
6, 8. Sure.You decide what content your member can access. We have included Paid Memberships Pro plugin (a free version) in the package that allows you to restrict content and set up the membership levels with ease. Here are the core features – https://www.paidmembershipspro.com/features/
7. If you mean this Documentation https://alliance.themerex.net/docs/ , just disable BuddyPress Docs plugin. We recommend using a hosting malware cleanup service to prevent viruses.
Regards.
Thank you my friend, 5) I did not find any mention on how to import courses from other sites like udemy, etc. 6) I’m still not clear if I can make a landing page and users cannot see the intranet, only if they register. Is this possible? 6.1) The ideal is they register and pay a membership to see the intranet. Can you explain how we can do this? Or would the intranet be visible? If we have a landing page, can the intranet not be visible unless you register? Then after they login, they can see the intranet, but the content is restricted, unless they pay a membership
Thank you
5) To import courses you need to be the owner of both websites and have the courses created with LearnDash.
6) Thank you for specifying! It sounds like a fantastic idea. In this case, to have it implemented an additional plugin might be required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Such functionality is not included in the theme by default. It should be added into the theme with the help of some extra customization. Please contact our Custom studio at https://themerex.net/support/ (select ‘Get Customization’ category) for a quote on adding these features to the theme.
Regards.
Please Help… I was testing the theme in a “test.domain.com”, then I forgot to deactivate the license before delete the site and now cannot activate the license in the definitve site. WHAT I NEED TO DO? PLEASE HELP Is there some account where I can make the change of domain?
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://alliance.themerex.net/doc/#domain_disconnection
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
Hi Already Purchased Can u check my Ticket #80755
Hello,
Thank you for choosing our theme!
Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/80755
Regards.
Hi, what are the differences between the Alliance and Anesta themes? Thanks
Hello,
Thank you for being so interested in our theme and for your attention!
Anesta has a top-notch design and its own style, colors, fonts, and typography elements. The theme will be super effective for your intranet or extranet community. It includes lots of pre-made pages to showcase your projects. Alliance theme was created by our partner with the most successful ideas included. This is an authorized use.
Besides, Anesta includes the ready-made E-learning Homepage: https://anesta.ancorathemes.com/e-learning/ So if you need the website for Online courses, Anesta will be the better choice.
Regards.In the changelog of the last update you wrote that “The Theme Builder has been switched to Elementor”. What about Bakery? Does the new update not work with Bakery any more?
Hello,
Thank you for contacting us!
Starting from version 3.0, there is a major theme update and migration to Elementor page builder. If you choose to update the template, you need to set up the website again and re-build the content using Elementor. Please follow these steps to update the theme to 3.0 properly – https://alliance.themerex.net/doc/#update_to_v2
The new version still has basic compatibility with WPbakery Visual page builder. Also, you may continue using the previous version of the theme since it is fully functional for now.
Our Team will help you switch to the new version without renewing the support. To get more details, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
I can’t download the BuddyPress Widgets addon. I get an error Invalid Purchase Key. Do I need to download the BuddyPress Widgets addon for the Alliance Theme?
Hello,
As we can see from the support ticket, the issue is solved. In case you have any further questions, please get in touch with the Support team at https://support.themerex.net/. Thanks in advance!
Regards
Hello. Please, I need your answer for my ticket. I have several days waiting. My ticket is. #74350
Hello,
Thank you for contacting us!
Your support ticket has been updated. Could you please kindly check it?
Regards.
Support
Themerex Portfolio
Website
Hi Christine. Please, could you ask them answer me. I wrote again one week ago. It´s urgent My ticket is: TICKET #74350
Hello,
Could you please review the ticket? It has been replied to. Thank you!
Regards.
Hi, Is it possible to move sub menu under main menu?
Hello,
Thank you for contacting us!
Sure. To have this feature implemented additional customization is needed. Our Custom studio can create it for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
You may also consider Anesta WP template with the required menu style – https://prnt.sc/mh0X0CVXjTCV Please check https://themeforest.net/item/anesta-intranet-community-and-buddypress-wordpress-theme/38185608
Regards.
Excuse me, In the “courses”...where can I hide the price? thanks
Hello,
Thank you for choosing our theme!
The cources can be managed under Courses > All Courses – https://prnt.sc/T8gseEuLKn4P
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
ok. I did it. I unchecked the price, but the item still appears. I already sent a ticket.
Could you please provide the ticket ID so I can check it?
Thank you!
TICKET #74350
Hi. I sent an email, but you don´t answer me. ,....TICKET #74350. Please, It´s urgent
Hello,
Thank you for contacting us!
Your ticket has been updated. Please kindly check it at https://support.themerex.net/ticket/74350
Regards.
Hi team,
Does this theme have an AD login integration?
Hello,
Thank you for your interest in our theme!
The theme includes a regular WordPress login/registration feature – https://prnt.sc/z29SAG6Yqz2m
For the advanced user area, you may need to install additional plugin. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Are there any plans to provide updates on the included plugins? The last update is almost a year old.
Hello,
Thank you for contacting us!
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: http://alliance.themerex.net/doc/#theme_update
In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Thank you. The update of “WPBakery Page Builder” does not work this way. I get an error message saying that it has not worked (updating from version 6.7.0 to 6.9.0).
Our Tech support team can send the latest version of WPBakery plugin whenever you need the update. Just submit a support ticket at https://themerex.net/support/. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
Pre Sales Questions:
1. Is it possible to customize the styles provided?
2. How are files uploaded? Are there any integrations with file storage platforms like a onedrive or egnyte?
3. Are there different levels of permissioning allowed? For instance I would only want a handful of employees to have the ability to add in documents to the intranet the majority of employees will only need access to the resources provided by the handful of employees.
4. How does the education feature work? If we had training videos would we be able to upload those there?
Hello,
Thank you for your interest in our theme!
1. Sure. The template is customizable and great to use, so you will be able to easily modify it to your needs and create a truly unique site.
2. File Storage section is created using BuddyDrive plugin allowing the members to upload files and manage folders in a newly created BuddyDrive area, located on their member profile.
3. There are different user roles – each user can upload/manage their own files and set different privacy preferences for each file: http://prntscr.com/zz1cmg and different permissions for users: owner only (private), password protected content, owner and friends, owner and specified groups, owner and specified members and public sharing (everybody).
4. You can add various educational courses and quizzes to improve the professional level of your employees. For more information please check http://alliance.themerex.net/doc/#education
Regards.
Hi, I’m thinking of creating a brand db list, but in your demo, I don’t see clearly the options that your plugin is able to do.
The layout seems to be very specific for selling houses, hotels, tourism, hospitality or similar. It is something very local based. The layout will be horrible when someone wants to make an international list for other business areas. For example, brands are all over the world and we only want to configure some topics and not all of them.
I intended to do linked to international (not so focus on local map or location search). So I have some questions:
1. Is it possible to remove the location field or any other field we don’t need?
2. Is it possible to create a listing of brands with a table view? (Just the Old Fashion way to layout display, it’s easier, simple and faster… The table view, we should be able to set up the columns with the topics we want to display. Also the number of fields by page (20, 50, 100, 200)
3. In these listings is there a possibility to add categories or hashtags for topics related to that brand list? (so people will find product type tag or category according to what they search and not the location)
4. Is there a possibility to create a table with annual voting, for each company? And at the same time have a global cumulative vote (of all the years).
5. Also another field “where to buy?” .. just inside a list of places to people that need something can buy in that website list (according to country)
6. Would be interesting if, by some way, we can connect to those brands official social networks to check Number of Fans / Followers by each brand. So we also can rank them.
Maybe you don’t have these options… so I hope can be developed because will be new ideas 
Please let me know if you will have these options, PM/Poke me!
Thank you, Kind regards
Hello,
Thank you for contacting us!
Alliance is a modern intranet / extranet WordPress Theme not for selling houses, hotels, tourism, hospitality or similar.
To have these features implemented additional plugins are required. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
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Hello,
Thank you for getting in touch with us!
Our support assistance is provided via support tickets only. The Tech support team will be glad to help you with any questions you have. Please submit a support ticket and specify your request at https://themerex.net/support/.
Thank you!
I have a problem with the installation. I can’t upload a template via wordpress. After uploading via ftp it gets the information that the file is not up to date. Please let me know or refund.
Hello,
Thanks for choosing our theme and contacting us!
Any difficulties with theme installation via WordPress are usually connected with the server configurations. They should meet the theme requirements.
Please submit a support ticket at https://themerex.net/support/ and provide us with your website details – our Support team will be happy to help.
Thank you in advance.Does this template have the financial control area? I need to have a tool with contract and budget payments
Hello,
Thank you for contacting us!
It sounds like a fantastic idea, but we do not have such a feature. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hello, can you use the theme and not have the user login or register? I like the dashboard look but want to just use the layout without the membership feature.
Also is there a way to make the left menu open down and not have mega menu slide out?
Are the dashboard pages completely editable?
Can I make custom theme color or do I have to choose one of the three?
Hello,
Thank you for your interest in our theme!
Sure. Feel free to use the theme without Login/register. But the Community section is built with BuddyPress plugin, and the options that require membership are available for the registered users only (e.g. members, groups, friend connections, messages, etc.). For more information, please check https://codex.buddypress.org/buddypress-components-and-features/#features
To make the left menu open down, additional customization is required. Our Custom studio can create it for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Absolutely! The Dashboard pages are fully customizable with WPBakery page builder – http://alliance.themerex.net/doc/#dashboard
Theme colors can be easily modified to your needs in the admin panel just in a few clicks.
Regards.
