12919 comments found.
I’m not sure if this has been requested, or maybe if I’m missing a configuration that owuld support this.
But as it relates to showing variations as products within the catalog page, it would be very helpful to allow this to be enabled/disabled for certain variants. In the example of a fashion storefront, it would be very usefult to show Colors as individual listings. But variations of size are not helpful to a customer.
So as a result, I have to leave this feature disabled. I don’t have a ton of products, but I do have products that have anywhere from 2-5 colors. So I have to keep them as separate products in order to avoid my product listing being super short. Those colors being listed separately gives me catalog depth.
The downside of this is I cannot have the traffic and SEO juice from each product’s URL benefit each other overall. And I cannot use the same descriptive content without taking the risk of being knocked for duplicate content. So I would have to write 4 different sets of content for one item that comes in 4 colors, rather than them existing on one page but being displayed separately on a listing page.
Any help to achieve this would be appreciated.
Hello,
Thank you for your question.
Yes, we already reviewed this possibility and add an option to exclude particular variations from being displayed on the shop page in our 7.3 update.
Kind Regards
Hi, I was following up on this to see if this ended up being included in the 7.3 release? I may have missed it in the changelog.
Hello,
Yes, you can disable particular variations from being shown on the catalog pages.
Kind Regards
Here is a screenshot https://gyazo.com/06bf628550f4bd2b372950ef3ea745b0
Hello, where can I change the filters in the template? Another question, how can I add the translation to the website and change it? Supposedly, the template has translation, right?
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
The static navigation bar on the web is shown to members only, and the personal photo bar on the phone is shown to members only. I want them to be visible to everyone. How did he do this?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, I am trying to set things from scratch without using prebuilt themes. I can not figure out where from to change the links color in the main menu. any idea?
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Did it, can you look into it
After the latest updates the side cart widget stopped working, after adding the product to the cart, the widget opens, but it is empty, even if the cart is correctly full. Can you give me the solution for this problem please, it would be urgent. Thank you very much
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I’ve tried several times but I can’t log in with my account anymore, I’ve requested the password several times but I don’t get any recovery email, so if you don’t help me get back into my account I can’t access the forum. The password recovery email form doesn’t work. it’s urgent please
Hello,
We are sorry that you faced difficulties creating a topic on our support forum. Please, send us your email and purchase code so we can help you restore your account. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Products showing twice on AJAX products tab in Product with New Lable data source
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
I bought the theme from October 2022. And the support expiration date is April 9, 2023. Now (April 14, 2023) my theme is broken and I can’t fix it but I can’t ask for support either.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
I want to add only the main categories on the store page, and I want to add sub-categories within each main category, how do I do that?
Hello,
Thank you for contacting us.
Yes, you can do this with our theme. If you have any difficulties configuring your store page, feel free to create a topic on our support forum and we will do our best to help you. https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hello,
What is the icon’s pack name that you are using for sticky navigation on “Demo Mega Electronics” demo ?
Hello,
The icons on this demo are handcrafted by our designer. But you can find a lot of similar icons sets here https://www.flaticon.com/
Kind Regards
Hello,
basically I am satisfied with the theme, but I have a problem. I have activated “Open Product on Click on mobile”, but unfortunately it does not work. The product page is still opened on mobile devices only after the second click. Is this a bug in the theme?
Thanks
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I`m trying to add custom class for variation swatches which are out of stock using this snippet. But it doesn’t work after upgrading to 7.x Woodmart. Can you specify what has changed in the output for swatches?
add_filter(‘woocommerce_swatches_get_swatch_anchor_css_class’, ‘add_swatch_out_stock_class’, 10, 2);
function add_swatch_out_stock_class( $anchor_classes, $swatch_term ) { if ( is_product() ) { global $post; $product = wc_get_product($post); }
if ( $product->get_type() === 'variable' ) {
foreach( $product->get_available_variations() as $variation ) {
$product_variation = new WC_Product_Variation($variation['variation_id']);
}
return $anchor_classes;if( $product_variation->get_stock_quantity() === 0 ) {
foreach( $product_variation->get_variation_attributes() as $var_attribute) {
if( $swatch_term->term_slug === $var_attribute) {
$anchor_classes .= ' out-of-stock';
}
}
}
}
}Hello,
We don’t know how this code is supposed to work. Our theme never had a hook with name woocommerce_swatches_get_swatch_anchor_css_class
Kind Regards
This snippet, adding an “out-of-stock” class to variations shown as swatches. Which hook i should use?
Unfortunately, our swatches don’t have any hook or filter to add a custom CSS class.
And you can include this in the waitlist of needed options?
We will review this and consider as a feature request.
Kind Regards
Hi, is the theme amp compatible ?
Hello,
We didn’t test our theme with AMP and can’t guarantee full compatibility, unfortunately.
Kind Regards
What is name of plugin for 360 product image? How to activate that?
Hello,
You don’t need a plugin for this since this feature is built into the theme. You can upload 360-view images while editing the product in Dashboard -> Products.
Kind Regards
mobile search engine
1. The popular word search doesn’t work if you use a different search engine in the builder. It only works if you use the same search engine, something nonsense, for that there is a separate constructor. In addition, the options disappear depending on the device, we do not have control
https://ibb.co/r3RympX https://ibb.co/q5czYXg https://ibb.co/FK9rx0V2. the search result using the complete form 2 in the mobile version the product photos appear very large. bad user experience. you can check it in your demo too
make it double column please
https://woodmart.xtemos.com/megamarket/ https://ibb.co/x2NWRXcHello,
Thank you for your feedback. We will review this and consider improving it in our future updates.
Kind Regards
ok
HI team,
How to change details “Slide per view’ post carousel count as current it has maximum 4 i want to show 6 or 8
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Seems my support expired so unable to create topic in forum, I just to know like from which file I can increase this count from default 4 count to 6 or 8
Could you please send us a screenshot of this element on the backend so we can better understand what you are looking to change/
here i want to increase slide per view count https://paste.pics/dedbd7281c9b30ea76f6e00f6f3dd417
You can increase this limit in the file inc/integrations/elementor/elements/blog/class-blog.php on 396 line
Thanks team it helped me lot. 
You are always welcome.
Hi Team,
How to show Page title option for archive blog post with categories just like woocommerce archive.
I have the code for blog archive page but its not showing top first main parent category “main category 1” it only shows its sub categories and its children categories.
I need to show its “main category 1” if its active with class “main-top-category”
Please help me on this.
Many thanks
Example:
main category 1
-child category
-child category
- - Child Category
-child Category
Code:
<?php
if (is_category()) {
$this_category = get_category($cat);
}
?>
<?php
if($this_category->category_parent)
$this_category = wp_list_categories('orderby=id&title_li=&use_desc_for_title=1&child_of='.$this_category->category_parent."&echo=0");
else
$this_category = wp_list_categories('orderby=id&depth=1&title_li=&use_desc_for_title=1&child_of='.$this_category->cat_ID. "&echo=0");
if ($this_category) { ?>
<ul class="post-categories">
<?php echo $this_category; ?>
</ul>
<?php } ?>
Thanks, I was able to fix it
Hi Team,
how to remove product from cart if I click on second time on same quick add cart button which shows in “wd-buttons” on product grid
On fist click product adding in cart and a right symbol showing but I am clicking second time on same right symbol to remove added product from cart then it shows me an error “You cannot add another “product” to your list.”
I just want to change this behavior and I want to remove product from cart if second time clicked on same icon
Please help
Hello,
Sorry, but there is no such option in our theme and we don’t have a custom code for this.
Kind Regards
HI, any single product page templates available. I am interested to sell single product/s with custom checkout to each of theses singles
Hello,
Thank you for contacting us.
The following demo versions may fit your single-product website well: https://woodmart.xtemos.com/demo-smart-home/demo/smart-home/ https://woodmart.xtemos.com/demo-landing-gadget/demo/landing-gadget/ https://woodmart.xtemos.com/demo-mobile-app/?opt=mobile_appKind Regards
Hello Woodmart Team!
After a recent update, I am facing an issue where SVG icons are not showing up anywhere on the website. “allow_url_fopen” is also enabled and server settings are also correct. Kindly please solve this issue. I am not able to buy support just for this issue, so if possible, please help me. I will be grateful to you.
Thank you.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
I have already checked by disabling all the plugins, but the SVG icons and separator lines are still not showing. Anyway, where can I share my admin access? My support has expired. 
You can use this form to send us your admin access so we can check this issue https://themeforest.net/user/xtemos
I am very thankful to you for helping me even after my support has expired. Anyway, I have shared complete details along with the admin access link in the form. Please check.
PLEASE PLEASE PLEASE develop some more ways to use this theme as a blog, some way of arranging blog posts in smaller containers would make this the best theme ever made.
Hello,
Thank you for contacting us.
Our theme can be used for blogs without the WooCommerce plugin. It also has a lot of options to arrange your blog posts. Could you please clarify what exactly you would like to see in our theme?
Kind Regards
My point is…
The blog post elements are MASSIVE, if I have a row 3 or 4 columns wide they take up half the screen height. Everythings so big on the screen. I understand what the site is, ie not a magazine site but it’s very difficult to arrange blog post content on the page when they output so huge. Yes, I know that you can have the smaller one with the text over the image but they’re still really big and difficult to put into a good looking design.
Also, can you make it so that the category and tag templates are editable? I have other themes where this is possible and I know you can upgrade VC to handle that but I don’t want to pay extra and I currently stuck with those pages looking pretty ugly with no way of editing them.
I do use the theme with Woocommerce and I’m very happy with everything but the sizing of the blog post output on the front end could do with more options like smaller block to enable users to diplay their articles in different ways when the site is more blog/news focussed.
Other than that, it’s perfect.
Kindest regards.
Hello,
Thank you very much for your feedback. We will review this and consider adding more options related to blog to our theme in the future.
Kind Regards
Hi there,
Please can you help me reorder my product tabs?
I need the following order please: – description’ tab – custom tab – additional tab – Reviews
I did log a ticket too. Thank you!
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Our website is running extremely slow regardless if we remove unnecessary plugins, offload images to an external server, or use a to optimize speed. Any suggestions?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
