12923 comments found.
I have purchase this theme in the past, currently using it with elementor. Is a mess TT. It would be awesome if u guys made it compatible with Gutenberg or something because elementor just to complicated… Great theme though
Hello,
Thank you for your feedback. Sure, we will add Gutenberg full compatibility in the future.
Kind Regards
Please reply to this thread – https://bit.ly/41ObF90
Hello,
Thank you for contacting us.
Your topic is taken by our specialist and will be answered asap.
Let me know if you have any questions.
Loving the new update! The frequently bought together option was a great move forward. After a customer has moved to the cart or checkout with this option, it would be helpful to see the original price slashed / next to the new price to show the customer how much they are saving in the subtotal ledger.
Hello,
Thank you for your comment. We will consider your feedback as a feature request.
Kind Regards
Hi, guys, I hope you’re doing well. Recently I noticed following warnings in my log:
PHP Warning: Trying to access array offset on value of type bool in /wp-content/themes/woodmart/inc/integrations/woocommerce/modules/variation-gallery-new.php on line 128 PHP Warning: Trying to access array offset on value of type bool in /wp-content/themes/woodmart/inc/integrations/woocommerce/modules/variation-gallery-new.php on line 127 PHP Warning: Trying to access array offset on value of type bool in /wp-content/themes/woodmart/inc/integrations/woocommerce/modules/variation-gallery-new.php on line 126
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hi, how can I manage my licences. I will change my site to another domain.
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
Hi How to add Login/Register menus to the site? Do I have to use plugin? and which one is more compatible? Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
hi where do i remove the license from my old site and add the license on the new one
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
Please add such an element, it is important for an online store. This is a screenshot from Elessi theme https://monosnap.com/file/kYuDuNk9D1zhUd4vdhbXf9AbVhnHPd
Hello,
Thank you for your feature request. We will consider adding it in our future updates.
Kind Regards
Could you check why on the mobile version when quickly adding to the wishlist only the last item is added there? For example, if you successively add 5 items, only 1 – the last one – will be added to the wishlist.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
novenke.com I also checked on other sites based on your theme and noticed the same problem there
Yes, it looks like a bug for non-logged-in users. Could you please test how it works when you are logged in?
Really. When I am authorized, everything works correctly
Thank you for reporting us. We will fix this bug in our next theme update.
Thank you!
i saw your 7.2 update, Its Ok. But Modern Ecommerce industry need a optimized Cart Page, Side Cart (That already you have but in side cart your theme does not offers coupon codes to customer), Optimized Multi step checkout page (Like Shopify). And Please Dont say its not out works because Elessi Theme, Minimog theme offers us thesr features
https://prnt.sc/LdnTLXHXDeNu https://prnt.sc/DBb8foBH2Z6E https://prnt.sc/9dzYS4kCLRMB
See i am not saying your theme absolutely rubbish, I am just giving you some good suggestions
Hello,
Thank you very much for your feedback. We highly appreciate it and review all these points with our team. We will consider this as a feature request.
Kind Regards
Hello, a question, where is the adjustment so that my page does not have a title or location? Since I tried elementor full width and it does not respect the properties of the page.
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
the offer counter in the mobile version has grown in digits with the new update https://ibb.co/fCTRbg2
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.website-wrapper .wd-hover-tiled .wd-product-countdown,
.website-wrapper .wd-hover-base .wd-product-countdown,
.website-wrapper .wd-hover-fw-button .wd-product-countdown{
flex-wrap: nowrap;
}
Kind Regards
thanks it worked fine
Hello,
I have a website but not sure about name and hosting.
Can I use the key and desactive it for reactivating it in another website ?
Hello,
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
So if tomorrow there is a need to migrate the site from current hosting/domain to another one , how does the license gets enabled in the site migrated to the new domain ?
If you need to transfer your website to a new server or domain you can deactivate it on the previous domain and activate it on the new one.
Hi, I saw the 7.2 update but chatgpt is not added I guess. I was waiting for this to be added. That’s why I decided to buy the xstore theme. I suggest you add the innovations immediately.
Hello,
We are sorry to hear that. Our theme has many other more important features that will have a huge impact on your future website performance and sales for the e-commerce store. A simple field to get access to chatgpt right from your dashboard will not be as useful as other features from our theme 
Kind Regards
Hello again. The youtube link videos in the gallery of the individual product page do not work. He stays reading. You can see the event at the link bit.ly/424tdxj
I did some research and it’s the Google Analytics Tag Manger snippet, I’m using header and footer plugin to insert the code but none work with gallery video
please fix this fatl bug, it doesn’t carry with GA
Hello,
Could you please send us admin access to your website so we can check this on your end? Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
Hello! Can I completely disable the shopping cart and all the buttons associated with it in your theme. Since we want to make an online product catalog and we don’t need a shopping cart.
Hello,
Thank you for contacting us.
Yes, our theme has a Catalog mode option that allows you to disable shopping cart functionality completely.
Kind Regards
1. For Products that are in discount I have selected the default value still in grid it doesn’t show the original price and sales price simultaneously.
2. Size Guide is showing the table twice
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, we have multiple problems using WPML with the theme:
1. the product category hierarchy is not inherited in the translated products. Same for the product images.
2. The conditional fields for layouts are an awesome feature but unfortunately they are completely broken when trying to translate the layouts with wpml. Right now we have to create a specific layout and set conditions for each page and each language.
3. The HTML blocks are translated but the links are not updated correctly.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
Friends sorry for the audacity. I have turned it around and I can’t find a way to hide the sidebar menu only on the checkout page in order to avoid distraction when paying.
and how to weigh the payment form in double column. Do you have these options on the theme?
https://ibb.co/MZSDWhGHello,
You can create a Theme Settings Preset for the checkout page and disable this option from there. Follow our tutorial here https://xtemos.com/docs-topic/theme-settings-presets/
Kind Regards
I’ll check that but for now I just want the fixed category sidebar on the left side to not appear on the checkout page, how do I do it?
I already managed to hide the fixed side bar with what you told me. thank you.
I only need to place the payment form in 2 columns, I saw that your demo has it, but I can’t
Hello,
You can use one of the predefined layouts to create your checkout page in two columns. Check the screenshot https://gyazo.com/e53e5bc6dc318b8a7a87a3a4be1fb574
Kind Regards
Thank you, but that was not what I was referring to, but two columns of billing information
Could you please send us a screenshot from our demo so we can better understand what you mean?
two columns the fields of the form as seen in the demo of electronic. see img https://ibb.co/3vG5HXL
to make fields in two columns we use the following free plugin on our demo https://wordpress.org/plugins/woo-checkout-field-editor-pro/ You need to use two classes to make two fields in the same row: “form-row-first” and “form-row-last” as shown on the screenshot https://gyazo.com/fbd76aa12775c124f2722c6bc94a8080
I’ve always worked with that plugin but I can’t put it in two columns, only first and last name. But I’ll check later. Thank you very much thank you for everything.
Please do not forget to read about the google analytics comment that there is a conflict with the product gallery videos
Hello, I’m experiencing compatibility issues with the most recent version of Elementor Pro 3.12. For instance, the homepage either loads partially or appears blank, and the side basket is displayed as empty. Can you provide guidance on resolving these issues or suggest a stable Pro version compatible with Woodmart? I reverted to Elementor Pro 3.11, and everything seems to be functioning properly. Thanks
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor
Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
