143 comments found.
Hello, I have been trying to solve a theme bug for several days now. I contacted your support page, but they haven’t responded to me. I urgently need help. Please, be kind enough to respond to me. I need to fix the bug.
Hello, sorry for delay.
Your tickets will be answered soon.
Kind regards.
Hey there! We love this theme — just had a few questions. Firstly, how easy is it to change the header menu to be more traditional?
We also saw a purchase link on your demo and sent an email… but I think maybe you’re busy 
Hello! Sorry for delay and thanks for your interest in Alioth.
You can easily change the header menu style (between “fullscreen” and “classic”.) from “Theme Options”.
Kind regards.
I guess the purchase link is not real though?
Hello,
That’s redirecting to HTML5 version as an accident, you can purchase through this product page.
Kind regards
I have version 6.2.x of WordPress, but its theme is only listed as 5.9.x. If I purchase and activate it today on my WordPress, will I have problems configuring it?
I just bought the theme, set my wordpress to the supported version. I have a question, how can I modify the number of items in the portfolio, currently it starts with deal app and the rest, how can I do, for example, to place only 4 projects?
Hello, sorry for delay.
Your tickets will be answered soon.
Kind regards.
Hi – this is a pre-sale question. Can I be assured that the theme will be updated to be compatible with wordpress for at least a few years? I see right now that it is not tested after wordpress 5.9.
Hello, thanks for your interest in Alioth.
Yes, a new update will be come early next month.
Kind regards.
Hi, I have few questions a) When will the update be available? I want to purchase the theme, but prefer once the upgrade is out. b) once the support expires, will we still be eligible for theme upgrades? c) and do you expect to support this theme for a few years at least? d) I am keen to buy the theme, especially for the horizontal scroll that it offers. I want to make sure that for all the features in the demo are available without the need to purchase anything further? e) If I purchase this theme without wordpress (https://themeforest.net/item/alioth-agency-portfolio-showcase-template/34259718) – how is it to be used? does it have a backend editor If I don’t envision too many changes, do you think that is a good option?
Do let me know. Thanks for your patience.
Regards Rahil Mehta
Hi, can I please request a reply.
preview doesnt work
Hello,
We are facing some server side issues for now, and the preview will available today.
Kind regards.
Hello, how to edit header and footer? I mean the button top right for example.
Hello,
Please open a support request here: https://pethemes.freshdesk.com/support/home our support team will help you asap.
Kind regards.
Hello, I have problems with the scroll of the web. I am attaching the problems that the console throws at me to see if you can help me.
jquery.min.js?ver=3.6.3:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘restart’) at _onResize (ScrollTrigger.js?ver=1:1038:264) at ScrollTrigger$1.refresh (ScrollTrigger.js?ver=1:2513:19) at HTMLDocument.<anonymous> (scripts.js?ver=1:9646:27) at e (jquery.min.js?ver=3.6.3:2:30158) at t (jquery.min.js?ver=3.6.3:2:30460)
Hello,
We can provide support only the accounts which purchased the theme. So please open a support ticket here: https://pethemes.freshdesk.com/support/home with your purchase code.
Kind reagards.
Hi there,
Could there be a way to set header style (light or dark) for specific pages or portfolio.
Currently, the header is stuck in the default mode of the site layout, and some portfolio using dark images on the background, the logo, title, and other navigation components will just become invisible.
And there is no way to even pass a global id or css class to the page for custom css tweaking.
Hello,
Can you please open a support ticket here: https://pethemes.freshdesk.com/support/home so our support team will help you asap.
Kind regards.
Ticket submitted, thanks.
Hello,
Your ticket has been answered.
Kind regards.
Hi, I would like to buy the theme which seems very nice to me, but I would like to know first if it is possible to have the switch between dark/light mode also for users who use it.
Thank you
Hello, thanks for your interest in Alioth.
Unfortunately, there’s not a layout switcher included with the theme.
Kind regards.
Hello, The ACF in admin panel missing after active the theme
in acf.php, please change add_filter(‘acf/settings/show_admin’, ‘__return_false’); to add_filter(‘acf/settings/show_admin’, ‘__return_true’); on next update. Thank you.
Hello,
Can you please open a support ticket here: https://pethemes.freshdesk.com/support/home so our support team will help you asap.
Kind regards.
Hello, Pre-sale question: you wrote that not test your theme with a WPML theme but there’s customers which are using the theme with WPML. And the result is ok? The theme work good? Thanks!
Hello, thanks for your interest in Alioth.
We faced some little issues from some of our customers and we helped them to fix the issues. So if you face any issues you can contact with our support about it. We just not guarantee the compatibility with the theme.
Kind regards.
It was nice design but the page loading and everything is very slow. Also, it is not a multiple language page, neither. We are turkish based company and I need to use turkish and english language both. I would like to refund. If you help me with this situation I will be glad. Please understand my problem. Thank you.
Hello,
Please open a support ticket here: https://pethemes.freshdesk.com/support/home so our support team will help you asap.
Kind regards.
Hey! Congratulations on the beautiful theme. I have a couple of pre-sale questions: 1. I was looking at the demo websites and I couldn’t find a demo with the standard menu. Where can I see it in action?
2. I think I spotted a bug on this page here https://aliothwp-light.pethemes.com/portfolio/shiny-diamond/ . It seems like the video in the header is not working correctly on Chrome (Mac OS) while on Safari and Chrome (mobile) it works. Is this a tracked bug? Do you already have a fix for it?
3. Is the theme compatible with the webp image format?
Thanks
Hello, thanks for your interest in Alioth.
1- The classic menu is not implemented in demo websites but you can view it on a screenshot which is belong “Shop” home page in demo landing page. 2- Yes, it has been fixed with the new update. 3- Yes
Kind regards.
Thanks. When the update will be available?
Hello again,
The update will be live on early next month.
Kind regards.
I updated my wordpress version to 6.2 and now the theme options have disappeared.
Hello,
We can provide support only accounts which are purchased the theme, so please open a support ticket here: https://pethemes.freshdesk.com/support/home with your purchase code so our support team will help you.
Kind regards.
Hello, your one-click demo is not working – it says it’s successful/complete however there is no content when i look at my website. any ideas on how to fix?
Hello,
Your support ticket has been answered.
Kind regards.
Pre-sales Questions:
Based on comments I review here, am satisfy and happy with the Alioth theme. Appreciate the efforts, and hope you keep the good work up.
And wondering –
- How often you update your theme with more new elements, demos, and ideas?
- Are you fully supporting Elemntor Pro?
- Any documentations (instead of asking each-time) that help developers integrate their code within your AJAX, GSAP…etc.?
Please clarify. Thanks.
Hello, thanks for your interest in Alioth.
- Alioth theme in it’s final design form now and there’s no plannings about adding new designs/features o theme for now. - Yes the theme is fully compatible with Elementor/Elementor Pro - There’s no such documentations included for code changes but we always support our customers about that.
Kind regards.
Sad to know (Alioth theme in it’s final design form now and there’s no plannings about adding new designs/features o theme for now).
Thanks for quick reply Pethemes.
Hi, I’ve purchased your theme, installed, and activated plugins but it’s not working correctly. The site doesn’t work on iPad and I’m getting an undefined array key error message on the sliders. Please can you help to get this fixed?
Hello,
You’r ticket has been answered.
Kind regards.
Hey there, pre sales question, is it possible to easily change the background colour of the pages?
Hello,
Yes you can change he background colors on Elementor Page Builder.
Kind regards.
hello, what languages is this theme available in
Hello,
Alioth is a translate ready theme and you can translate it any language you want. In the base version only English included,
Kind regards.
Hello, our customers are Chinese. Does this theme support modification to Chinese?
Hello,
Yes, you can translate the theme to any language you want (without RTL languages).
Kind regards.
I have purchased a theme, how can I switch to another theme?thanks！
Hello,
Your support ticket about switching between demos are answered.
Kind regards.
La version 7.0.1 de alioth/woocommerce/cart/cart.php está obsoleta. La versión del núcleo es la 7.4.0,
