46 comments found.
I am not able to edit the home page using Elementor. It gives me an error Sorry, the content area was not found in your page. You must call the the_content function in the current template, in order for Elementor to work on this page
In the Wordpress Edit page, I can see the design only when i select template as Full Page Slider. If I select Elementor Canvas or Elementor Full Width and then i view the page, it shows me only the header and the menu.
Probably Elementor cannot edit a Full Page Slider template type. But then if selecting Elementor template types doesnt show me the content only, how can i edit it?
Hello,
im trying to activate my theme but it says that it is activated on another domain (livexceptional.ca) which is not functional anymore.
can you please deactivate my theme from this domain so i can use it again?
thank you
1. I tried to activate the Mikael v1.0.6 theme using the purchase code from Envato Elements, but it fails. I purchased from Envato Elements not Market. 2. I cannot use Elementor to change the design of the theme. I assume this is because the theme is not activated?
Hello!
Create ticket here: https://docs.vlthemes.me/support/
My purchase license doesn’t work! My theme is still deactivated but I correctly bought it. What’s the problem? Can you help me? My support license unfortunately has expired.
Hello! Update your theme to the recent version.
I’ve done it! But still I have problems
If you have problems – create ticket in our support.
uh found the problem: it was the Mikael Helper Plugin to update! Thank you
Right 
How do I change the home image?
How do I change the headers and social media icon colours on the theme, please?
I want to purchase, but I need to know if it’s possible to disable the scroll snap to have a regular scrolling page after importing all demo content?
Hello!
You can recreate slides in simple scroll page.
I have the envato elements subscription and installed it through there, but I tried recreating the slides in a simple scroll page and it does not work.
Is it possible to disable the scroll snap after importing all demo content?
how can i change slides order ?
Hello!
Read the docs please. Post order section
i did exactly as it says, but it is not working !!
Create ticket in our support. We does’t provide support in comments area.
i did
please, check the ticket
We already replied to you.
when i activate mikael_helper_plugin, my website broke and give that message: “There has been a critical error on this website.” here is my website : https://eiger-agency.com/homepage/#Home
Hello! Contact us via support. Or read our knowbase: https://docs.vlthemes.com/knowbase/how-to-stop-automatic-updates-in-wordpress/
Can I change the order of the slides and remove some in this theme or do I have to buy Elementor Pro to do that?
Hello! You don’t need elementor pro. All content is editable via Elementor. Also you can change slide order.
Looks like a really nice quality theme. Regarding the slider number (bottom far right corner), can this be altered to show page title and click to move to next slide/page? Also, instead of showing burger menu on desktop, does it come with a setting to reveal the full menu for desktop and tablet and only a burger menu on mobile?
Hi. The Timeline Slider is now not working in your latest update 1.0.4. Can you please fix it? Thanks
Hello! Did you update Mikael Helper Plugin and clean cache?
Yes, I’ve updated the Helper Plugin and cleared my cache. The helper plugin wouldn’t automatically update through Wordpress. I had to manually download it from the url in the package update and then re-install it.
I don’t seem to be able to update to version 1.0.3 of the helper plugin. Can you please fix this!?
All support questions here https://docs.vlthemes.com/support/
Is there a way to reorder the slides if a new slide is added?
Hello I’d like to buy your thème but I want to know if I have to buy plugins or all are included ?
Hello. All plugins included.
I will purchase immediately, but first I need to know if we can put more than 5 projects in the portfolio section. The scrolling is done from left to right, and its hard to imagine if there was 20 projects in there. Do you have other ways to display the portfolio section or is this design so you only put categories of your folio, in which the linked pages would have the actual projects in question?
thanks for replying quickly.
Hello. Sure, all is possible. You can use simple portfolio grid.
sweet, so I’m to assume that this option is available in the theme?
Sure. You can use Visual Portfolio plugin for your purpose.
excellent!, thank you… I will now purchase it.
How we can make the primary menu right to left
Hello,
i have a Problem with the License activation. I install the Website on a Demo Page that not more exists. So I can deactivate the License.
Can you delete the Activation?
Thank you
Mike
Hello!
Duplicate your question here please: http://vlthemes.ticksy.com/
We should see your purchase code.
Hello, thank you for the quick reply. Unfortunately I can not create a ticket here because the support has expired.
Ok, we deactivated license by your nickname.
Perfect! thank you!
I need to activate a theme downloaded with envato licence … but doestn work .. i want to submit a ticket but licenced give me by envato That purchase code doesn’t seem to be in a valid format.
Hello!
Duplicate your question here please: http://vlthemes.ticksy.com/
We should see your purchase code.
hi i cannot replicte the question ! it shows ” That purchase code doesn’t seem to be in a valid format.” and the api to connect envato market to validate the purchase doesnt work
You should purchase the theme on Themeforest. If you need support.
Does the theme support RTL direction please?
Hello!
This theme does’t support RTL.
