303 comments found.
Hi, is version 1.3.7 of the theme compatible with WPBakery 7.0?
Hi ,
WPbakery current version is -> 24.05.2023 – ver 6.13.0
if WPBakey updates version 7.0 we will check and update the package.
Any other issues please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hi there. On your demo site http://demo2.steelthemes.com/gardenhub/
there is an adress and opening hours section in the bar to the right of the logo, and there is a green telephone number to the right of the main menu. I cannot find the options for these anywhere, please advise.
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
There is a security update for Revo Slider. Please provide an update to the theme.
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I get an error when I try to submit via the portal – hence why I am contacting you here. There is a security update for Revo Solider. Please provide an update to the theme.
Hi , Please mail to steeltemeshelp@gmail.com . we will help you to update the plugins
Thanks
HI , We can’t mail you back so please wait we will update the package asap https://tinyurl.com/2by5twfd
Thanks
Hi – your email has been unblocked, apologies. We block all gmail for spam reasons.
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hi, I just can’t find, in the documentation, how to update Revolution slider and Visual Composer. I’ve dowload the lastest version of the package, it’s oj for me to update the theme but i don’t know for this plugs. It’s for Garden Hub theme. Kind regards, Cathy
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I have asked for the psd files of GardenHub and you have asked for my email to send them. Could you also supply a large, hi-res psd of the green leaf used in the logo and the active navigation menu page please.
My email is: glenntay@sky.comThank you.
Hi,
We send psd to your mail. If u need any help, please submit ticket here – https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you.
In your documentation it states that you can supply the psd files. I particularly require a copy of the leaf graphic used in your logo and the menu items. Thank you.
Hi,
Please give your mail id. We will send you files.
Thanks
Just add elementor as an option please
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hi, is version 1.3.5 of GardenHub compatible with Worpress 6.2?
Hi,
Yes version 1.3.5. Our theme supports latest version. If u have other issues, please submit ticket here – https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Thanks! I have updated to Wordpress 6.2 and it’s working fine.
Great!
Hello, I would like to buy Garden Hub for my son who is a plumber. Before i want to know it it’s possible to change the little leave who’s appearing on click on the menu by another picture (an adjustable wrench for me). Thank you for your reply (and sorry for my another message who was sent too quickly) Kind regards
Hi, .yes possible.
Thanks
Hi, I’ve buy the theme, Garden Huband now, i want to change the little leave who’s appearing on click on the menu by another picture. Can you explain how to. Thank you
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hi,
I would like to use Garden Hub Theme for my son who is a plumber.
I want to know if it’s possible to change de little leave who appear on click on the menu by another picture (in my case an adjustable wrench
).
Hi, .yes possible.
Thanks
I don’t think My header extra text or top bar is displaying properly on the pages. In the demo the top shows address and opening hours but it does not show on my site. please advise thanks
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
i have sent support ticket
hello
we need your help
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Hello I just updated the theme to the latest version. In the logs it says: - Update: WPBakery Page Builder 6.10.0 - Update: Slider Revolution 6.6.3 But those plugins are not updated. They are not for download in the package nor does it offer them later. Can you tell me why this happens? Thank you!!
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Thank you very much. I ask in support
Hi
I installed an SSL certificate for my site (Garden HUB – Lawn & Landscaping WordPress Theme ), but the browser displays a security error: “Some page elements (e.g. images) were not transmitted securely.” I checked the source of the page for links without the HTTPS prefix and found, among other things:
- http://demo2.steelthemes.com/gardenhub/wp-content/uploads/sites/6/2017/06/footer-bg.png
- http://demo2.steelthemes.com/gardenhub/wp-content/uploads/sites/6/2020/02/counter-bg-2.jpg?id=555)
i… 11 other links without SSL leading to your server.
Hi,
We received your ticket, you will get reply soon.
Thanks
Hi how to install the themes on wordpress
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
My revolution slider is not showing images in Chrome Browser but is showing them in Firefox. Website is fieldsofgreenlandscaping.net. Please advise
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Good morning, how do i configure the email sending form? Thank you
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Hi!
The header, which I have configured, displays only on pages and posts. On other pages, like services (menu: USLUGI) or galery (menu: GALERIA), etc, it displays incorrectly. Did I do something wrong, or is it a bug in the skin?
Screenshot of the configuration:
https://i.ibb.co/rdt4LYW/Screenshot-2.pngPage: s#zwed#zkieo#grod#y.pl
(Please remove all the # to get the right address)
User: admin Pass: Sarenkolis.1969
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Please advise how do I load demo pages and home pages? Please advise
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much! 
Hi, is version 1.3.2 of GardenHub compatible with Wordpress 6.0?
Hi,
It works with WP 6.0.
Thanks