2341 comments found.
Hey, guys. Is there any way to add some tooltips on the price table elements? Thanks!
Hi there, could you submit a ticket with the details, tech team will be assisting you.
Hi, How I can find that where is my theme used means how many domain use my theme. ? Please let me know. Thank you
A single license would be used only once, feel free to reach to support for further help.
Hi, how can I deregister my HUB License please ? To be able to use it in final website ?
Hi there, feel free to submit a ticket with the detials. We’d love to assist you.
Sorry but Hub Ai not work, link is not working. 2 sites, 2 licenses.
We don’t see any issues, could you submit a ticket with all the details? We’d love to take a closer look.
Hello
I purchased the theme 2 days ago, All pages are working well including cart, my account, check out, shop… etc. However, when coming to the single product page, it is very slow even though the image are optimized, hosting is perfect for other websites, increased the memory limit and time processing capacities.
When I. retrieved back to any other theme, woodmart for example, I don’t encounter the same problem.
Can you help please?
Hi there, we’d love to assist you. Could you please submit a ticket with all the details?
I have a client who gave us access to his website which is getting developed on Hub, He wanted us to enable Hub AI and other new features which we did, but Hub AI is not getting activated, Their editor can’t see any Hub AI options.
Hi there, we need the person who purchased to reach us. Thanks.
Hello I submitted tickets kindly check so that I can be assisted thanks for your help
Hello there, I see you had the response, please respond back if you need further help.
hello , how can we use Hub AI
Hi there, once you activate Hub AI, you’ll see the Hub AI button at the left top.
Its been 3 days since your not responding to solve my issue. The respond time its kind of bad though. The could be good but without support from the developers its kind really bad.
I see that your issue has been resolved very quickly, and I see that you had responses on a timely manner. Please let me know if you need something.
Yes Ithank you. I have another one. On the mobile pages there is a sticky menu where is written home, account, cart and search. How can I edit or remove it?
please update theme and files in downloads section in themeforest. Thx
Hi there, it’s already been updated. Thanks.
Hi, I just updated the theme to 4.1 and the I’m no longer able to log into WP. Need help asap and already opened a ticket about it. Thank you
Hi Sonia,
I see my colleagues have already responded the ticket. Could you please check and respond if you need further help.
Cheers, Team Liquid
The theme update to 4.1 has several bugs. For one, a backup (duplicator pro) can no longer be made, the error (500) appears. If you deactivate the new Theme Hub 4.1, it works, but it can also be due to the Hub Plugins. Before releasing an update for a theme, we would advise you to test it properly as a developer and not leave it up to the end user, by the way, here in Themforest there is no indication of a new update. But you could rate the theme positively until yesterday’s update, so many other theme providers in Themforest could take an example from it. I assume that the bug will be fixed quickly by their developers.
Many thanks to the developers for the quick update 4.1.1 hotfix . So the backup works again.
Glad to hear all is good 
Feel free to let us know if you need anything. We’d love to assist you.
After the update, my site breaks. I restored a backup. But need help with updating.
Hi there, could you make sure to clear the cache, then it should be fine.
Its been 2 days since your not responding to solve my issue. The respond time its kind bad though
I see your issue has already been resolved, could you please double check?
Hi, I bought the theme, it’s great, but I can’t find the way to do “Fulscreen Project”, can you help me?
Thank you
Hi Alex, could you submit a ticket so that we can check what’s wrong there.
Hey, when I use hub theme, elementor forms do not work. When someone submit, the page reloads.
Hey there, could you submit a ticket with all the details? We’d love to assist you.
Hello I am just worried of your response time. Its been 24 hours since I submitted two tickets which are yet to be checked. Kindly advice Thanks
I see the issues have been resolved, could you please re-check?
Hi, first of all, I like your theme very much, I use it in almost all projects I had a small question. Does the modal window only work on buttons? Can we open a modal window via any link (by clicking on a text or image)?
Hi Huseyin,
Modal windows can be triggered by any link as long as the data-lity attribute is present. Example is provided inside the ticket as well.
Cheers, Team Liquid
Its been a day, can you help me please?
Hello, I have bought your theme and I developed a website. Almost everything was working beside the checkout page. I though it was the server and I changed but still the same issue. The checkout page does not work. It keeps loading and then shows error.
Hi there, I see your issue has already been fixed. Please let me know if you need further help. We’d love to assist you.
Hello, I have bought your theme and I developed a website. Almost everything was working beside the checkout page. I though it was the server and I changed but still the same issue. The checkout page does not work. It keeps loading and then shows error.
Hi there, I see your issue has already been fixed. Please let me know if you need further help. We’d love to assist you.
