206 comments found.
If you support once in 2days, my website development will be lifetime project, already waiting for proper support since purchase.
We tried several times but couldn’t access your site. Checking it again.
I am missing Home Layout1Dark Home Layout2Dark and Home Layout3 Dark. These are the ones that I was really wanting. Any idea how I can get them?
Need a better understanding of how to use the “Dark Themes” I can set the front page, but no other page for dark, i have to do them all manual?
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Hello sorry for disturbing but I got an error during installation. After trying to install the theme the server answer this:
Unpacking the package… Installing the plugin… The package could not be installed. No valid plugins were found. Plugin installation failed. Go to Plugin Installer
The file I’m trying to install is “Oitech.zip” downloaded with full package on themeforest.net with license key 21c65b57-9d8e-4860-a1e7-3bf84a9960a6. How I should act?It is my fault? I really need this theme so pls answer asap. Thanks for every help.
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue and install the theme on your server.
Hello
I purchased this theme in hopes to use it on my website. It states well documented but honestly its confusing and not documented well at all. I have no intention on using this and would like a refund
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue and install the theme on your server.
Hi, I tried to import demo data it’s failing again and again,i have emailed you,Please help me
Please let me know if you need more help.
Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads
Your rating will help us grow our business. Thanks ismail
Hi, when we tried to import demo data it’s failing again and again
Don’t worry. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Hello Mascot Team,
Thanks for such a great theme. I’m still playing around to get to know all the features.
Issue: I couldn’t find how to change the color of the service grid top border so I used a css code. In the Elementor edit view, all looks fine, but in the live mode it is still the same and the colors are not changed.
The same happened with the ‘button’ text. Changes are looking good in edit mode but not in life.
I may overlook something…
Thanks. Kind regards, Bridget
Please send screenshot and wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
We have loaded the template and imported the data but it has errors, it does not show all the images
Don’t worry. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
hello facing issue in header
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
I Want to buy this. You noted that it has Revolution Slider. But i didnt find any page with Slider. All of them having single SLIDER or no slider. please share page which has some slider effects
Hi, there are around 20 Slider samples. Here are two of them:
https://kodesolution.com/2022/oitech/home-boxed/ and https://kodesolution.com/2022/oitech/home-layout2-boxed/We hide them due to loading speed issue. Please let me know if you need more help.
Nice theme, so creative. And what is important GOOD SUPPORT Thank you
Hey, I’m running into a lot of problems, specially the issue of Elementor. It crushed so much and it runs very slow. This made the website so slow and I cant finish the project fast. Is there any solution ?
Hi, don’t worry about it. I will try to make it faster as much as possible. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Error: error (503) came import demo
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
I’m looking at all the comments, and it seems that we all have problems with this user.
Please pay me back ASAP.
I don’t want this theme as it seems to be not working correctly.
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Users may face trouble importing demo content. There are many types of server related issues. But we are here to assist you. And most of our customers are happy and we have all 5 STAR ratings. So, don’t worry and take our service please. We will make everything ready for you.
Dear developer,
My name is Juan Carlos, I bought the WP template and it says that it comes with 26 homepages, and in the .ZIP that I have, only HOME1 comes. Can you send me the rest please or tell me where and how I can configure it?
Hi, everything is included in the “One Click Demo Import”. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Estimado desarrollador,
Mi nombre es Juan Carlos, he comprado la plantilla de WP y dice que viene con 26 homepages, y en el .ZIP que tengo, me viene solo la HOME1. ¿Me puede enviar el resto por favor o indicarme donde y como puedo configurarlo?
Hi, everything is included in the “One Click Demo Import”. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Hello I still don’t get an refund Can you solve it ASAP Thanks
Hello you promise me a refund but i still not get it. i send you several messages but not getting any answer. can we refund my payment uregently
Okay giving refund
Request a refund from here https://themeforest.net/refund_requests/new
Hello
How can I set the same header for the services page? Currently, the service title is behind the menu.
Hello Sir,
The Theme (Oitech) is having premium plugins included as per the official website.
But in a Theme folder, it is not there like “Elementor pro”. And also when I am editing the header it is not showing in Elementor builder and even if I have edited the code the header is not updating.
Please guide us on how to get this elementor pro plugin?
Thank you.
need assistance in changing the theme from saas land theme to oi technology theme, i need the home page layout 22 for my website as per the preview, but i cannot find the option.
Hi, don’t worry about it. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue