231 comments found.
Hey team there is 404 page section exist there in theme to which tried to change with mycurrent installed one page home but’s its not working ? what else i can do
Hello,
We have answered you in the ticket, please check your ticket. https://case.d.pr/i/OS5WmZ
Thanks
1. In theme no. 8, i want phone no. in the top, to be clickable and i want email address to be included as well, can you please help me with that.
2. When we update the address, phone no., email in the bixol theme options, they are getting reflected in the default homepage, that too with bad orientation, how to resolve that issue ?
3. How to connect contact form to web service from hostinger.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, my logo is appearing very small on the desktop version of the website. I have tried all the available options but I could not see any changes. Could you please have a look? The url is https://saharacleaning.co.uk/
I want my site to be one page with Demo Home 6. How do I do this? I dont want to have all the other pages there
Hello,
After you import demo data. You need to select the desired homepage here: Settings → Reading option in WordPress:
https://case.d.pr/L3mWt2Thanks
Can someone please help me with a custom css code to switch the theme logo Bixol to my customers logo. I cannot figure it out for the life of me, https://ravenweightloss.biz/ Its on the center of the page in a circle between the page and the footer. Thanks in advance.
Thanks
Hello friends! There is I can find this:
Detailed documentation : Extensive documentation plus great video guides on how to setup and customize Bixol will make your customisations super easy and fast!
? Thanks!
Thank you!
Hi,
I would like to test the appointment page and is it possible to customize the appointment form? does it support RTL?
Hello,
1. You can check here: https://demo.casethemes.net/bixol/appointment/
2. Theme already supports RTL
Thanks
The link you provide required username and password! and there is no option to create account. moreover can we make the appointment available for visitors without login and you didn’t answer my question about customizing the appointment form.
Is possible, you just need to configure in Booked plugin settings.
hi is bixol theme is life time free for me once purchased ?
Hello,
When you purchase the theme, you will get free theme updates for life.
Thanks
is the theme it self free for life too ? and i m buying from theme forest is this different platform or same ?
You will receive lifetime updates when using the theme. The package is available on Themeforest.
Bro, I am just asking if I purchase this theme, will it be free for life or will I have to pay every six months or monthly?
Free for life, 6 months is the time for the support plan.
THANKS
Hi i have bought the product and says license is not valid
where i can find the license key ?
What exactly are you activating?
I cannot import demo because the button is not there. No errors whatsoever, it’s just missing. https://i.imgur.com/TjJItr6.jpeg
Hello,
Did you buy Bixol theme?
Thanks
I’m contacting you on behalf of my client who has purchased the theme. I can give you the domain name and the purchase code if you like, but that shouldn’t be stopping you from giving one simple answer about our problem.
I cannot see the screenshot. https://case.d.pr/i/2YgYkB
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
ERR_TOO_MANY_REDIRECTS on homepage I have tried and even contacted hosting support still nothing. check the url in wp backend and htacess as well
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I’m only shown one demo to import, instead of the whole eight of them: how come?
It’s a demo image, after you successfully import, your site will include the entire demo. Thanks
Solved, thank you.
Hello, I have updated my logo everywhere in the backend but it is still showing Bixol Theme logo on the desktop version.
I have updated it from the pages option. thanks.
Thank you!
Hello, I am trying to import the demo content but it always gives an error.
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
And then I receive the following email,
“Hi!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Elementor.
First, visit your website (https://saharacleaning.co.uk/) and check for any visible issues. Next, visit the page where the error was caught (https://saharacleaning.co.uk/wp-admin/admin.php?page=ct-import) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
https://saharacleaning.co.uk/wp-login.php?action=enter_recovery_mode&rm_token=FvPEuOVYxX2r3EL70N3qy3&rm_key=3l1FF1XT7VtvIacx4HpOndTo keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.1.1 Active theme: Bixol (version 1.6.5) Current plugin: Elementor (version 3.10.2) PHP version 8.0.26
Error Details
An error of type E_ERROR was caused in line 239 of the file /var/www/wp-content/plugins/elementor/core/files/file-types/svg.php. Error message: Uncaught TypeError: Cannot access offset of type string on string in /var/www/wp-content/plugins/elementor/core/files/file-types/svg.php:239 Stack trace: #0 /var/www/wp-includes/class-wp-hook.php(308): Elementor\Core\Files\File_Types\Svg->set_svg_meta_data(’’, 2192) #1 /var/www/wp-includes/plugin.php(205): WP_Hook->apply_filters(’’, Array) #2 /var/www/wp-includes/post.php(6630): apply_filters(‘wp_update_attac…’, ’’, 2192) #3 /var/www/wp-content/plugins/case-theme-import/includes/api/wordpress-importer.php(872): wp_update_attachment_metadata(2192, ’’) #4 /var/www/wp-content/plugins/case-theme-import/includes/api/wordpress-importer.php(579): CT_Import->process_attachment(Array, ‘https://demo.ca...') #5 /var/www/wp-content/plugins/case-theme-import/includes/api/wordpress-importer.php(86): CT_Import->process_posts(NULL) #6 /var/www/wp-content/plugins/case-theme-import/includes/attachments.php(99): CT_Import->import(’/var/www/wp-con…’, NULL) #7 /var/www/wp-content/plugins/case-theme-import/includes/import-export-handle.php(148): ct_ie_media_import(Array, ’/var/www/wp-con…’, false) #8 /var/www/wp-includes/class-wp-hook.php(308): CT_Import_Export_handle->ct_ie_template_redirect(’’) #9 /var/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #10 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #11 /var/www/wp-settings.php(617): do_action(‘init’) #12 /var/www/wp-config.php(103): require_once(’/var/www/wp-set…’) #13 /var/www/wp-load.php(50): require_once(’/var/www/wp-con…’) #14 /var/www/wp-admin/admin.php(34): require_once(’/var/www/wp-loa…’) #15 {main} thrown”
If I could not import the demo content then this theme is useless for me.
I contacted the hosting and they said that the theme is causing the issue, there is nothing wrong from the hosting. I am using a Godaddy wordpress hosting.
Helo,
Have you used Case Theme Import with latest version 1.0.4?
Thanks
Hello,
I am just using the import option in the Theme Options
You need to make sure you are using the Case Theme Import plugin with the latest version, it should fix the problem you are having. If you still don’t fix yourself.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
How can I use the Case Theme Import?
Please see the documentation on how to install the plugin as well as import demo data.
I have checked and the Theme is installed properly. But I dont know where can I install the Case Theme Import Plugin, is it mentioned in the documentation?
I’m following everything as per this documentation but its still giving me error. I’m using the same option for demo import. I’ve shared my login details through a ticket to you if you could import the demo for me.
Whatever you have mentioned in the documentation, I have followed everything, I have installed the theme required plugins but the demo import is still not working.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I have provided all the details 4 days ago but no actions have been taken yet. My ticket number is 3229581.
I answered you in the ticket.
I have imported demo data for you. Thanks
Hello, I just purchased this theme. I am trying to upload my logo but its not appearing on the front end. I changed the pixels to 250 by 250 but its still not appearing.
Hello,
Please make sure you change the logo here: https://www.casethemes.net/docs/bixol/#section-change-logo
Thanks
Hi, i am not able to import the demo. I have opened the ticket for the same too. If you need to reinstall the wordpress then feel free to do that.
Hi,
I will check.
Thankss
i bought the theme long time ago I download WordPress zip file but it said The link you followed has expired. .please let me know how to fix this. Thanks
man i need your reply ASAP Thanks
Sorry it was my mistake. All good now 
Thank you!
When i try to import the themo: There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
How can I disable Google Fonts from the theme? Much appreciated
Hello,
You can just remove the code in the function.php file.
bixol/function.php line 331->395
Thanks
it*s not working. When the above lines are removed, the entire site doesn’t load. please check
Please remove line 198
wp_enqueue_style( 'bixol-google-fonts', bixol_fonts_url() );
There is 2 problems with theme shortcodes – Testimonial Carousel https://i.imgur.com/PEtPTSI.jpg and history carousel – https://i.imgur.com/eaXMOAh.jpg – www.tavosvara.lt
www.tavosvara.lt – please visit this URL check testimonials and history carousels.
You have updated Case Theme Core plugin with latest version (1.1.3) ?
Should I update it manually? Because its not in Install Plugins area in wp dashboard – https://i.imgur.com/emAJ8H0.jpg
I can’t see any of the screenshots you sent. You need to install it manually by removing and installing via require plugin.
Sorry, about screenshots. Where i can find plugin?
Sorry, found it in plugins area, but its not highlighted as required.
Please try: https://case.d.pr/v/Afyn51
Thanks for the great support
Thank you so much!
