18 comments found.
Please answer my ticket it’s urgent
Hi, you will get reply soon from our support team. Thanks.
I still haven’t got a reply from your team and a customer is waiting on me can you please harry up
Hi, you responded from our support team. Thanks.
I would like to adjust the Project slider to have 3 columns instead of 4 for a resolution of 1200 plus. How do I configure this?
Hi, please send us a support ticket. Our team will help you https://templatepath.ticksy.com/ Thanks.
I’ve reached out multiple times for support regarding the theme I purchased, but unfortunately, I haven’t received any response. I paid for one year of support, and I’m disappointed by the lack of assistance.
Could you please let me know why there has been no response? If you’re unable to provide the promised support, kindly inform me and arrange for a refund.
Looking forward to your prompt reply.
Hi, please share your ticket id. Thanks.
0f38ef59-58e2-4bae-b7e6-adb2ad2a370b
Share support ticket id.
4058716
Hello There, my customer has changed business ( they joined with another company) and would like me to edit the website. Can I transfer the license to a different domain and then pay for the extended support so you can help me? I have installed the theme and all the plugins that come with it. I have imported the demo. But when I try to edit a page with elementor, I get this error There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. I check my email and it says:
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Biztech Plugin. Thanks
Can you please let me know if I pay for the support extension, will you be able to help ?
Andrea 
Please send us a support ticket. Select “any item” tab.
Getting Fatal error after demo import and editing homepage with elementor. Please fix
``` Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /wp-content/plugins/biztech-plugin/elementor/blog.php on line 306 ( ! ) TypeError: Cannot access offset of type string on string in /wp-content/plugins/biztech-plugin/elementor/blog.php on line 306 ```
Hi, please send us a support ticket. Our team will help you https://templatepath.ticksy.com/ Thanks.
Salut. Est ce que votre thème est compatible avec certains hébergeurs seulement puis j’ai achété sa fait quelque mois et sa fonctionne pas avec l’hérbergeur LWS
Hi, please contact with server company. Thanks.
I am not able to edit any page with Elementor. My support is expired but I haven’t been able to use the template. Kindly assist.
Hello there, I am getting an infinite loop in elementor widget portion. Kindly clear me the reason for this. Thanks
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi I have purchased Biztech theme and currently is showing error when i try to open it with elementor Home-page-01 and one page menu. Its giving critical error. Earlier there was no conflict of elementor and biztech plugin but now its showing a conflict. Please provide the reason and solution to this.
Hi, please send us a support ticket. Our team will help you. Thanks.
Its been more than 24 hours your team is not responding. I have already raised a ticket but no reply even after 24 hours.
Is there any article related to this if there please share me the link as pages are not getting edited with elementor and there is plugin conflict even after updates. Thanks
Does anybody has faced the similar issue? Please share it as I experienced the same error even after i purchased the theme when i started customizing the theme.
Hi, you responded from our support team. Thanks.
Hey Template Part team, I am experiencing a script error in home page. I have submitted a ticket and waiting for your reply.
Hi, you will get a reply soon. Thanks.
Hi there, can I please ask: are the stock images included in the theme free from copyright ?
Hi, this image not copyright free. Thanks.
OK, thanks. So you are saying I cannot use them?
Yes.
I am looking for one page, theme can we implement this one a single page with the link. Also will this work on a Elementor?
Hi, please send us a support ticket. Our team will help you. Thanks.
Hola! Cómo puedo editar el precargador de su plantilla, no quiero que cargue un circulo, quiero un gif de mi logotipo
Muchas gracias
Hi, please send us a support ticket. Our team will help you. Thanks.
Buenos días, ya a sido enviado.Espero puedan ayudarme gracias
Hi, you will get reply soon. Thanks.
Does this supports RTL and polylang?
Hi, RTL is ready and polylang not ready. Thanks.
Hello, I want to buy the theme. But the antivirus program gives a virus warning. Can you check?
Hi, we have not found this type of issues. Thanks.
I’m waiting for your answer. I will buy accordingly.
Hi, we have check again our theme is okay. Thanks.
Congratulations GLWS 
Thanks.
Congratulations! Nice Work, GLWS 
Thanks.
Great Work,Congratulations GLWS 
Thanks.