115 comments found.
the pharmacy does not work it is not updated yet?is it possible to translate it into French and possible in the profile of the doctor to put the name of the hospital or clinic and concerning the location is it possible to add several countries
We will add location module in upcoming version
I ask if the pharmacy module is in it and for me who wants to buy I am in Africa in Senegal it is compatible
We don’t have Pharmacy module.
Hi, presales, are there any immediate plans to update the theme to pass Google Core Web Vitals just the same as the Html version that passes both Mobile & Desktop test?
We already planned we will update the theme in upcoming versions.
Thank you. I will be keenly looking out for the next update. Thank you for the feedback and clarity.
Thank you
is there anyway that I can replace the doctor keyword variable to Physio. I need to use the theme for physio appointment.
No, this option is not available. You can change it in the codes.
1. So you mean if I wanto to change the “Doctor” variable in the Registration Type or add another variable “Physio”, I will need to change it in the code? 2. Can you pls let me know which file scripts I need to look to change them. 3. Alternatively, cant I make the changes in the function.php of the child theme?
Please send the mail to support@dreamguystech.com we will give the instructions
Ive sent the email. Looking forward and thanks
Replied your email. Please check your inbox.
can i add multiple clinic locations in doctor profile
You can’t add multiple clinic location. Only for single clinic, If you want we will do it customization
in this theme video chat is available ?
Hi, video chat is unavailable in Doccure WP theme.Thank you.
hello, how can I make the calendar in the appointment section in Turkish?
Hi, it will come under customization. Thank you.
Hi, When the doctor add the Prescription how to download as a PDF? There is the button but it will not download. Can you tell me How I can do.
Hi, there is no prescription option in the product. Only doctors appointments. Thank you.
But There is a option on doctor portal add Prescription
Hi, Please share your details with our support team at support@dreamguystech.com. Our developer will get back to you . Thanks.
Why booking plugin is not working? please check my site https://xenmeds.com/search-doctors/ and signup then book appointment when I am going to book it’s given an error like session expired.
Hi, Please share your details with our support team at support@dreamguystech.com. Thank you.
Let me ask you 3 questions, before I buy: 1.) How can I translate it to other languages? Is there a german version available? 2.) Can I import Doctors from a csv-file? 3.) Will there be a gutenberg-version instead of wpbackery?
Hi, In Woocommerce settings you can change the language. There is no gutenberg version. Thank you.
1.) How can I translate it to other languages? Is there a german version available? Ans : now can use only google translator 2.) Can I import Doctors from a csv-file? Ans : no, only option to import demo please check documentation 3.) Will there be a gutenberg-version instead of wpbackery? Ans : yes gutenberg support but not demo, theme supports wpbackery, elementor also
Please find the above answer for gutenberg setting. it is not in demo but theme supports wpbackery and elementor also.
Thank you for answering. Do you have any other idea how to import 1000 doctors? And for the language: Do you offer PO-Files with the theme to edit the language with poedit?
Hi, Please find the following for your clarification. Do you have any other idea how to import 1000 doctors? (No, we have demo doctors for sample purpose only) And for the language: Do you offer PO-Files with the theme to edit the language with poedit?(it will come under customization). Thank you.
hi there is option for online confrence by google meet
Hi, you can customize this point. Thank you.
Hi, pre-sale question.
is it posssible if we want to show Clinics (not doctors)? is it possible with this theme to change the wording and search from doctors to Clinics, eg “find a clinic” then shows you all the clinics on a map.
Hi, above mentioned points come under customization. If you are interested please let us know. We have a dedicated team for customization. Thank you.
what would it cost?
Hi, Please contact our business team at business@dreamguystech.com for further details. Thank you.
Hi, We are facing the error while using the shortcode from one page to some other page. The page is not loading. Can you please let us know why this happening
Hi, please share your details to our support team at support@dreamguystech.com. We will fix your issues asap. Thanks.
Hi, I have a presale question. Can we change the place holder value inside the search box. If so how can we change that
Hi you can change the placeholder value in the editor. Also if you are facing any issues or need help we will support you. Please contact support@dreamguystech.com
Editor means, is it on the backend coding or admin dashboard? If it’s in the backend can you please let me know the file?
Hi we replied your email. Please check it. If you have any doubt or clarifications please let me know.
Hello. We can only add patients and doctors. Can we change the record type? I want to change their names. is there a way to do this? I looked at the php codes, but I could not find the file with the record type, can you help us?
Hi, please check your inbox. our developer has replied your email. Thanks.
I saw you got some bad reviews but seemed like there is an update. Do you have a test version? Still I have some presale questions
1. Is this theme for doctors/dentist only? 2. Can we list or can someone submit a listing for doctors/dentist or other types of doctors? 3. Is there a way to add hospital or clinic?
Thanks
Hello, There is no test version for Doccure WP. Please find the following for your reference. 1. This is a theme for doctor and patient. 2. You can add doctors as per your needs. there is no restrictions . 3. No, you can not add hospital or clinic. Thanks.
Is there a wp template for the teleheath (video call) page?
Hi, there is no video call page in Doccure WP.
does this theme has paid call consultation
Hi, There is no call option. Only online and offline booking. If you want it then you can customize it on your own. Thanks.
will u customize
We have a dedicated for customization. If you are interested in customization please drop an email to our support team at support@dreamguystech.com. We will get back to you. Thank you.
how can i get the current version? first version is downloading when i want to download theme.
Check your downloads in the right side menu and you get the updated theme.
also there is a problem with wpbakery, i sent you a mail about it.
We can’t get it your email. Please wait today we will update latest Theme. Or please send the cpanel details to support@dreamguystech.com. We will upload the latest theme.
I installed the latest version of the theme, but there is no demo import in it. I couldnt find it. Can you help me?
Thanks for you information. Please share your cpanel details to our support team at support@dreamguystech.com. We will help you to resolve it. Thank you.
You haven’t been able to run this theme for 14 days. “we are checking on it will let you know ASAP”, “we are checking on it will let you know ASAP”, “we are checking on it will let you know ASAP”, ...
I spent 10x what you got for the theme to fix the issues in the theme, plus I wasted two weeks with you. It shouldn’t be this hard to publish a properly working copy to envato when we download it from Envato. If you can’t produce something that works, don’t publish it, unpublish it.
Hi, Sorry for this inconvenience caused. Our developer will fix it today and get back to you shortly.
Just bought the theme, imported the demo data, and am checking the documentation…I cannot locate the payouts and earning options…How can i activate them ?
It also keeps redirecting to a hello world page when testing the booking feature…It should redirect to a payment page…Kindly advice
Please find the following for your reference. Theme Options—-> Directory settings check System Access type should be freelisting Theme Options—-> Payment settings check Select payment type should be offline Theme Options—-> Registration settings check Redirect URL for doctor Dashboard page should be selected
hello team …I have a question … Am setting online booking and everytime i test it, it redirects me to a hello word page. I have already created the packages on woocomerce by following this link ( https://doccure-wp.dreamguystech.com/documentation/index.html#page-layouts ) what am i doing wrong
Hi, please share your issues to our support mail at support@dreamguystech.com. We will fix it.Thanks.
Shared an email just recently…Please have a look and revert ?) Thanks
Thanks for sharing the details. We will get back to you
Presales:
1. Is it possible for The super-admin to directly approve doctors after verifying their profile …That way Not anyone can create an account as a doctor
2. Can one Increase or customize the current search filters ?
3. Can regular users ( Patients ) Check a doc profile, and pay to book an appointment without being forced to create an account ?
4. When booking an appointment, Can one pay as the last step …It currently says pending on the demo . And does this integrate with woocommerce payment gateways ?
5. How do doctors get paid by the admin on successful booking ? And does the super admin get a commission or a cut ?
1. Is it possible for The super-admin to directly approve doctors after verifying their profile …That way Not anyone can create an account as a doctor – yes there is user verification by email only verified doctors users will shows in doctors list page. 2. Can one Increase or customize the current search filters ? – Its a shortcode can customize the filter. 3. Can regular users ( Patients ) Check a doc profile, and pay to book an appointment without being forced to create an account ? – They can view doctor profile but cannot book appointment without account. 4. When booking an appointment, Can one pay as the last step …It currently says pending on the demo . And does this integrate with woocommerce payment gateways ? To book an appointment need to register as patient and woocomerce payment gateway integrated. 5. How do doctors get paid by the admin on successful booking ? And does the super admin get a commission or a cut ? – It show in WordPress admin payouts how much commission is deducted.
Thanks for the speedy response… I did not get your response on the search filter… Can this be customised further …Like, can i add more search filters ?
Yes you can customize this.
