145 comments found.
Trying to update to the latest theme version, but it’s not working. Where can I find the latest EDUpress shortcodes plugin?
Please check your email, we replied to your query. You should install the latest theme and then you will find the option to update the plugin.
Regards
Thank you. I saw your email and appreciate the support.
Hello, the demos were not included in the zip file. Can you please send me the demo’s export files. We’re going to use the “Home Simple” demo.
Hello, thanks for purchasing EduPress. Please email here https://themeforest.net/user/support_themestall#contact , we will set up the demo for you and send you demo files.
Regards
I have been reaching you for support.. But u jus respond in one line.. No replies for the mail sent… Please let me know the procedure for refund
Hello, as you are claiming that the site origin page builder is not working that’s why we asked the site url and admin access to check the issue, because we checked it in our end that all the features are working perfectly. So, please provide your credentials, if there is an issue then definitely we will proceed you refund.
Regards
I am not able edit the Theme using Elementor.. Even if i edit and update it dosnet reflect in the site
Also I am not able to change the colour and and size of the content
Hello, thanks for purchasing EduPress. The theme is supported Site Origin Page Builder which is included with theme as a required plugin, please check our documentation. Or you can email here https://themeforest.net/user/support_themestall#contact for getting support.
Regards
I need to change color of headers and footers can I edit outside of Wordpress. can I make all my changes outside of Wordpress?
Hello, thanks for purchasing EduPress. Please email here https://themeforest.net/user/support_themestall#contact , our support team will help you to set the header and footer color. And also assist you to set other queries.
Regards
Hi, my license number is “a285216a-d0e0-4969-94a1-527caea5ab35”, and I found there is no pagination on https://hkvhis.com/%e8%87%aa%e9%a1%98%e9%86%ab%e4%bf%9d-%e8%b3%87%e8%a8%8a/, please let me know how to fix, thanks
Hello, thanks for purchasing EduPress. Please email here https://themeforest.net/user/support_themestall#contact , our support team will check it and give you a solution.
Regards
Hi, I have already sent the email, please check
Hello, we checked that there is no email received from you, could you please email here again sillagehill@gmail.com .
Regards
Can I use it to upload PDF documents that my students can download for free?
Hello, thanks for purchasing EduPress. Yes, you can upload PDF documents and if you want it free then set the course as free course from the single course page. Please email here https://themeforest.net/user/support_themestall#contact for further support.
Regards
3a47af7e-8570-4588-9c48-574812cc189a
We urgently need access to the site and still can’t get in – we are stuck on the construction page. Supplied you with the login details on the 3rd April.
Client is getting very anxious. please help!
Hello, Please check your email, we asked the site admin access to check the issue.
Regards
I bought this theme and installed as per the documentation. When i try to edit or add a new course i am not able to add any curriculum. Its showing as disabled and there is not option to create new as well.
Hello, thanks for purchasing EduPress. You can easily add curriculum from the admin panel->learnpress->courses->edit course, here at the bottom of the editor you can see the curriculum section, just add new curriculum and it will show on the front-end. https://tinyurl.com/2e3uyxjv . If you need further assistance please email here https://themeforest.net/user/support_themestall#contact .
Regards
Hello, thank you for this plugin. But, here is the thing. I want this plugin to be included in my main website. Because, if I upload it from the Appearance page, I will have to create a subdomain, which I don’t want to. As such, how can I unload it from the plugin page (and not from the appearance)? Thanks for your help. Kind regards, Georges
Hello, thanks for purchasing EduPress. Please email here https://themeforest.net/user/support_themestall#contact your site admin access and URL, our support team will heck it and give you a solution.
Regards
I’m getting error all the time: Fatal error: Uncaught Error: Call to a member function get_page_permastruct() on null in /home/klient.dhosting.pl/jasperj/justgetit.pl-aik3/public_html/wp-includes/link-template.php:431 Stack trace: #0 /home/klient.dhosting.pl/jasperj/justgetit.pl-aik3/public_html/wp-includes/link-template.php(393): _get_page_link(Object(WP_Post), false, false) #1 /home/klient.dhosting.pl/jasperj/justgetit.pl-aik3/public_html/wp-includes/link-template.php(197): get_page_link(Object(WP_Post), false, false) #2 /home/klient.dhosting.pl/jasperj/justgetit.pl-aik3/public_html/wp-content/plugins/wp-user-avatar/src/Classes/ModifyRedirectDefaultLinks.php(121): get_permalink(Object(WP_Post)) #3 /home/klient.dhosting.pl/jasperj/justgetit.pl-aik3/public_html/wp-includes/class-wp-hook.php(308): ProfilePress\Core\Classes\ModifyRedirectDefaultLinks->set_login_url_func(‘https://justget...', ’’, false) #4 /home/klient.dhosting.pl/jasperj/justgetit.pl-aik3/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘https://justget...', Array) #5 /home in /home/klient.dhosting.pl/jasperj/justgetit.pl-aik3/public_html/wp-includes/link-template.php on line 431
Hello, please email here your site URL and admin access https://themeforest.net/user/support_themestall#contact , we will check the issue for you and give you a solution.
Regards
I have purchased the theme. this item doesn’t work . does not show https://xxxxx.com/Courses after insatalling. i need get a refund. wp-content\plugins\edupress-shortcodes/templates/course-loop.php): failed to open stream: No such file or directory in /xxx/htdocs/xxx/wp-includes\template.php on line 785
where is a link for a refund request?Hello, we have received your email, could you please send us your site admin access to check the issue? If we found the issue then will give you solution.
Regards
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘)’ in ../wp-content/plugins/edupress-shortcodes/inc/core/shortcodes.php on line 431
Hello, thanks for purchasing EduPress. Please email here https://themeforest.net/user/support_themestall#contact , we will check the issue for you.
Regards
Sent the email with site admin access.
Hello, could you please check your email? We replied.
Thanks
Hi, the theme is corrupt it
Hello, we asked the site admin access , please provide it in the email, we will check the issue for you.
Thanks
Hello, please email here https://themeforest.net/user/support_themestall#contact your site URL and admin access, we will check the issue for you and give you a solution.
Thanks
Theme is not workiing properly data is not imporitng pls help
Hello, thanks for purchasing EduPress. Could you please email here your site URL and admin access https://themeforest.net/user/support_themestall#contact , we will check the issue for you.
Thanks
Share admin details pls help further
Please check your site, we have set up the demo content for you. And replied to your email.
Thanks
Shared login details but no reply ?
Hello, please check your email, we already set up your site as like our demo and replied, please see the screenshot https://prnt.sc/xSaV5714LylD .
Thanks
This template is really so hard and not user friendly.
1. Menu font size and color does not change even I change it from theme option.
2. how to control the size of logo? How to customize the secondary header(logo,color,font etc.)?
Hello, thanks for purchasing EduPress. Could you please email here your site URL and admin access https://themeforest.net/user/support_themestall#contact , we will check the issue for you.
Thanks
Hello, I recently purchased the Edupress theme but I keep getting error while editing the pages and some I can not edit. I seem to be taking too much time while a guideline or documentation. Am using it in wordpress cpanel.
My purchase code: 5e14d65c-d956-48f3-811d-98cc734b470a
Hello, please email here https://themeforest.net/user/support_themestall#contact , our support team will check the issue and give you a solution.
Thanks
I can not edit my home page, please respond to this.
Hello, could you please check your email, we need your site details for checking the issue.
Thanks
Hello. I try to edit the home page and the following error occurs: “There has been a critical error on this website. Please check your site administrator’s email inbox for instructions.” And the mail: Detalles del error
Se ha producido un error del tipo E_ERROR en la línea 9 del archivo /home/infijserj/public_html/wp-content/themes/edupress/templates/course-loop.php. Mensaje de error: Uncaught Error: Call to a member function get_price_html() on null in /home/infijserj/public_html/wp-content/themes/edupress/templates/course-loop.php:9 Stack trace: #0 /home/infijserj/public_html/wp-includes/template.php(772): require() #1 /home/infijserj/public_html/wp-content/plugins/edupress-shortcodes/inc/core/shortcodes.php(1573): load_template(’/home/infijserj…’, false) #2 /home/infijserj/public_html/wp-includes/shortcodes.php(356): Ts_Shortcodes::courses(Array, ’’, ‘ts_courses’) #3 [internal function]: do_shortcode_tag(Array) #4 /home/infijserj/public_html/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(ts_spa…’, ‘do_shortcode_ta…’, ‘[ts_title_subti…’) #5 /home/infijserj/public_html/wp-content/plugins/edupress-shortcodes/inc/core/widget.php(27): do_shortcode(‘[ts_title_subti…’) #6 /home/infijserj/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(717): Ts_Widget->widget(Array, Array) #7 /home/infijserj/public_html/wp-content/plugins/siteorigin-panels/inc/ren
Hello, could you please email here https://themeforest.net/user/support_themestall#contact , we will check the issue.
Thanks
Hi there,
I installed the theme and imported demo content. Home page is not loading properly. It keeps loading and nothing comes up. And when I try to edit the page from dashboard I get the following error message.
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Hello, Please email here https://themeforest.net/user/support_themestall#contact , we will check the issue and give you a solution.
Thanks
