183 comments found.
Hi
Theme total error is coming please whats the problem i didn’t get.
Hello,
Please open a ticket to our support channel for the technical problem. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Hi, I have setup and activate gostudy theme in my wordpress server. So now When i activate gutenberg plugin editor then websites not working properly.
Hello,
Please open a ticket to our support channel for the technical problem. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Do we get the Pro version of TutorLMS, LearnDash LMS and LearnPress LMS? Also, May I get to see the backend of the theme? May I get the demo credentials to view the backend?
Hello,
By buying the theme you can get only the Tutor LMS Pro with the Tutor LMS Certificate Builder plugin.
Unfurtuatnualy It is not possible to view the demo back-end. Using the Tutor LMS Certificate Builder plugin you can create course certificate.
Thanks
En versiones PHP 8+ se rompe el blog single. Tuve que regresar a PHP7.4!
Hello,
Please open a ticket to our support channel for the technical problem. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Hi, I have installed the template with LearnDash. How can I change the currency symbol in the course grid? Right now it’s displaying the $ (Dollar) symbol even though it’s all set to € (Euro).
Hi,
Yes, possible. Please open a ticket to our support channel for the technical issue. Our support team will help you for this. https://raistheme.com/support/
Thanks
No entiendo, para habilitar varias funciones del tema, pide COMPRAR otros plugins adicionales, que cuestan mucho dinero. Por qué no aclaran eso en la descripción del producto?
Hola
Explique usando una captura de pantalla qué funciones desea activar.
O abra un ticket en nuestra mesa de soporte para esto. Nuestro equipo de soporte le dará una solución. https://raistheme.com/support/
Gracias
¿Cómo o donde puedo modificar el header y el footer?
Lo modifico desde las secciones Header y Footer pero no se realiza ningún cambio.
Hola
Tienes que editarlo por elementor. Para hacerlo, asegúrese de haber habilitado la opción Encabezado y pie de página desde la configuración de elementor. Siguelo. https://prnt.sc/p9j6H5z8h94U
O puedes seguir el video. https://drive.google.com/file/d/1OxLaCK9dmAHd5G21TLugiAr89hrB5RDA/vista
Si necesita más ayuda, no dude en ponerse en contacto con nuestro servicio de asistencia. https://raistheme.com/support/
Gracias
Hie
I have managed to customize the footer using elementor but the footer links are not active
Do you know why the footer links are not clickable?
Please help
Hello,
Please open a ticket to our support channel for the technical problem. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hie, I already did ticket id: #3106
We already reply to your ticket https://raistheme.com/support/ticket/footer-links-not-working/
Thanks
Hi. theme comes with Tutor Pro?
You have or have plans for a custom dashboard design?
Hello,
-Yes, by buying the theme you can get the Tutor LMS Pro plugin.
-Sorry we have no plans to create custom dashboard.
Thanks
Theme support custom elementor templates?
I want to create my own custom single course page.
Can I see a demo account for the dashboard design?
- Sorry not possible to create your own custom single course page. You can get as like our live demo site.
- You can see the profile page demo from the URL. https://raistheme.com/wp/gostudy/dashboard/
Thanks
Can i check instructor demo? I want to check how the quiz flow is working.
Hello,
Sorry for the late reply.
Unfortunately not possible to check the instructor demo. The theme is compatible with 3 LMS plugins.LearnPress, Learndash and Tutor LMS plugin. The instructor or quiz feature depends on the LMS plugin.
The LearnPress LMS quiz option is like this. https://ibb.co/1r3kNcd
LearnDash LMS quiz option is like this. https://ibb.co/DQGjsZt
The Tutor LMS quiz option is like this. https://prnt.sc/vQHloQMtcGvH
I hope it will help you. Should you have any further questions please feel free to contact us.
Thanks
Hello, wordpress does not work and print HTTP ERROR 500 while activation. Please help me to activate the GoStudy Theme.
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
I opened the ticket, but the support only asks for username, password for the wordpress; then asked for Cpanel/server that couldn’t be shared..! Is there anyway to resolve the issue. Atleast please provide valid documentation and installation files to user.
We already answered your ticket. Please check our support desk. https://raistheme.com/support/
Thanks
Hello, wordpress does not work and print HTTP ERROR 500 when i activate TUTOR LMS plugin, but i have TUTOR LMS plugin in another website and works good.. why this? thanks for your help
and I also get an error when trying to import any demo.
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hello! I’ve had purchased the Gostudy theme and have set up a child’s theme and I’m experiencing this problem: when I click on Theme Options, a page opens with an error message: “Sorry, you are not allowed to access this page.” I will be grateful for your help!
Hello,
Make sure your site have activated the Gostudy Core plugin. Then if you see the same problem please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Thanks, it looks like the theme doesn’t support child themes with a custom name, only gostudy-child. I’ve contacted the support channel, hope they can can help me.
We already responded to your ticket from our support channel.
Thanks
Hello,
I ve installed the template but its not working well. i dont know what is the problem.
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hello! I wanted to know if it is possible to import data from the UDEMY or Coursera affiliate program automatically?
Sorry, not possible to import data from the UDEMY or Coursera.
Using the LearnPress LMS you can add an external site link. See the LearnPress LMS course admin. https://prnt.sc/NZZUHJzo5VoR
Thanks
Are we able to add more custom fields on the course single page on the right sidebar where it says Created by, Lessons..etc? https://raistheme.com/wp/gostudy/learndash/courses/basics-of-cooking-for-busy-people/ Also can we add more tabs or edit the ones that say Course and Materials?
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
No answer from 5 days ago
What is your ticket ID number? We couldn’t find any tickets from you. Please open a ticket here if you haven’t already. https://raistheme.com/support/
Thanks
I sent using the presale questions link on that site. I didn’t get any ticket number. Can you answer what I asked?
We have already replied to your email. Please respond and provide your item purchase code.
Thanks
I haven’t received any answer. My question was for presale so I wanted to know if that is possible to edit in the template or not. Seems like support for this theme is very bad so never mind I will find another template that offers a real support not waiting for days for nothing
Apologize for the inconvenience. We can see, recently a server issue occurred in our presale site. That’s why I couldn’t respond in time.
Anyway, good luck!
Hello, I need a help please, where can i edite “Header Sticky”
Thank you
Hello
You have to edit it by elementor. To do it make sure you have enabled the Header Footer option from the elementor settings. Follow it. https://prnt.sc/p9j6H5z8h94U
Or you can follow the video. https://drive.google.com/file/d/1OxLaCK9dmAHd5G21TLugiAr89hrB5RDA/view
If you need any more help feel free to contact our support desk. https://raistheme.com/support/
Thanks
Does it support RTL?
Hello,
Sorry, RTL not supported now. We have a plan in our future release we will add RTL feature.
Thank
Hey there, I can’t change the site’s logo. I’ve tried everything, it uploaded my logo but still shows your logo….. Please help
Hello
You have to edit it by elementor. To do it make sure you have enabled the Header Footer option from the elementor settings. Follow it. https://prnt.sc/p9j6H5z8h94U
Or you can follow the video. https://drive.google.com/file/d/1OxLaCK9dmAHd5G21TLugiAr89hrB5RDA/view
If you need any more help feel free to contact our support desk. https://raistheme.com/support/
Thanks
I am having a problem with the Gostudy theme LearnDash – Home Classic.
I have uploaded my own logo to the ‘Customizing > Header’ panel but it still shows the Gostudy logo in the header and its source is https://raistheme.com/wp/gostudy/wp-content/uploads/2021/05/gostudy-logo-dark.png
Not even drawing on the dummy data imported with the demo.
I’ve changed the logo image to my logo everywhere I can think of. It appears on the mobile and tablet responsive previews, but not on desktop page.
Can you please help?
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Actually I found the answer in one of your comments below. this works:
Hello
You have to edit it by elementor. To do it make sure you have enabled the Header Footer option from the elementor settings. Follow it. https://prnt.sc/p9j6H5z8h94U
Or you can follow the video. https://drive.google.com/file/d/1OxLaCK9dmAHd5G21TLugiAr89hrB5RDA/view
If you need any more help feel free to contact our support desk. https://raistheme.com/support/
Thanks
That’s great!!
If you need any more help feel free to contact our support desk. https://raistheme.com/support/
Thanks
