12923 comments found.
Hello, I saw that it is possible to search for Dokan products in the header search. Is it also possible to search for Dokan vendors/sellers in the search?
Hello,
Yes, search works with all the products on your website. But there is no option to search for vendors/sellers, unfortunately.
Kind Regards
Hello, I am looking for a booking widget that i can modify. I see you have different options, but my bookings are for parking spaces at different locations.
1. Can i modify the fields to make it be for parking? 2. On the available options, this will be the diferent parkings available in that location, can i have a confirmation email be sent to that company after reservation? 3. On the parking widget, does it have a time option also along side the date? Ie, Drop off: 10/10/23 and 13:30 – Collection: 22/10/23 at 18:00
Hello,
Thank you for being interested in our theme and contacting us.
Could you please send us some screenshots so we can better understand what widget you mean?
Kind Regards
Hello. After completing all the necessary steps to configure the Google and Facebook login options on our website, a ‘critical error has occurred’ warning appears.
v.7.2.4
Thanks
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
Hi Team, Why the Gallery Thumbnails Images on product page download (by right click on the gallery thumbnail and open in the new tab) with the dimensions of the “Main image width” 800 pixels instead of the actual width size provided on the WoodMart Theme Settings > Single product > Images > Thumbnails image width 150 pixels when browse on Google Chrome browser but download the right image width when browse on Firefox.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I purchased 2 liscense – 1 liscense is ok for registration but other liscese was registered by my developer email *verzent1@gmail.com My purchse code is this 75e51 2fcb1b42d43 Pls reset this purchase code or connect this liscense to my account pass**@gmail.com
Thanks
Hello,
We have deleted this purchase code from that account. So now you can create a new one and manage all the activated domains in your account.
Kind Regards
Hi, in settings i enabled to show “buy now” bow i am able to see “add to cart” & “buy now” button.
but i want to display buy now button. is it possible to hide “add to cart” button ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, we have updated the theme and now we have 2 problems:
1. We have products that are rendered with col-lg-4 and others with col-lg-8 on the same archive page. This makes the page unusable… is there any solution to this.
2. We have implemented a background video via elementor in the header layout. When we change the amount of products displayed or the grid view the page seems to be completely reloaded and the video disappears.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on this page please https://themeforest.net/user/xtemos
Thank you in advance
Hello, After updating the theme, when I load the page on the desktop, the right side of the megagamenu elements with arrows disappears. When I hover over an element, it appears. Please help!
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Could you please send us a screenshot of the problem so we can better understand what is wrong there?
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on this page please https://themeforest.net/user/xtemos
Thank you in advance
The problem is solved. Thank you!:)
You are always welcome.
Hello! I wanted to report Google shows the following problem in SEO: “Links are not crawlable”
Element: Promo Banner > Button with link configured
HTML Code generated: VIEW MORE
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
sure. https://elherrero.cl/ banner: “SERVICIO DE PINTURA”
Try to enable this option for the banner element link https://monosnap.com/file/KGVfQC5F1W5EMbdIixxSh3EGgngxIC
I know, but Google interprets the rel=”nofollow” attribute as a signal not to follow the link and not take it into account to influence search ranking. Shouldn’t there be a patch that fixes when “nofollow” is not selected? we are talking about internal links
Still with the problem:
Uncrawlable Link: VER MÁS
without tags: a class=”btn btn-color-white btn-style-bordered btn-style-rectangle btn-size-large” rel=”nofollow”
Lighthouse test: Search engines may use href attributes on links to crawl websites. Ensure that the href attribute of anchor elements links to an appropriate destination, so more pages of the site can be discovered. Learn how to make links crawlable
Could you please send us your admin access so we can try to fix this on your website and check if it works?
I’m finally using the theme and when I add a product to the cart it just spins eternally. If I refresh the browser, it is in the cart. I have no external plug-ins enabled. I’ve tried all browsers, ipad, Samsung S23, Dell Latitude, and Microsoft Surfacebook. All yielding the same results. I should have waited to purchase when I planned on actually using so that I would have support. Can you help?
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
I followed the instructions and disable all plugins and got the same result. I use the twenty twenty three theme and it works perfectly. It adds the item directly to the cart with no issues. 2 seconds and its there.
Hello,
Please, keep all the plugins turned off and send us your admin access so we can check what is wrong.
Kind Regards
Sent via the contact us form on your page.
Try to add the following PHP code snippet to the child theme functions.php file to fix this
add_filter('woocommerce_add_to_cart_redirect', function( $url ) {
if( strpos( $url, 'product-added-to-cart' ) > 0 || strpos( $url, 'product_added_to_cart' ) > 0) {
if ( isset( $_REQUEST['wd-add-to-cart'] ) ) {
return wc_get_checkout_url();
}
return '';
}
return $url;
}, PHP_INT_MAX);
Kind Regards
Does the template support multiple languages? Arabic rtl And English I’ve seen a site that uses the Woodmart template Multilingual, but the menus are fixed on the right It does not change when you change the language Does the template support multiplayer? Is there an example of a multilingual site?
Hello,
Thank you very much for being interested in our theme and contacting us.
Sure, our theme support multiple languages. You can see both RTL and LTR languages and adjust the alignment depending on the language. Unfortunately, we don’t have an example of such a website.
Kind Regards
Hi. Questions before purchase
1. I see your theme contain linked single product logic. How it displaing into category? For examle I have iphone red 128gb (attribete: color – red, attribute: ssd – 128gb) and iphone blue 256gb (attribete: color – blue, attribute: ssd – 256gb). In iphone category I get 2 products (separate) or one with color and ssd selections (as variants) https://prnt.sc/6luuSDPP0YDL
2. If I click to red color in filter will green iphone disabled?
3. Can I use multiple attribetes for linked products (color + ssd + ram + ...) ?
4. Can I use color as simple color, not as product image ?
Hello,
Thank you very much for being interested in our theme and contacting us.
1. Since these products are simple products they will be separately displayed on the shop page.
2. If you select red color in the filter you will see products with red attribute only.
3. Yes, you can use multiple attributes for this.
4. Sorry, but this question is not quite clear. Could you please clarify what you mean?
Kind Regards
(4) Oh, sorry, I mean than in the example and in the documentation used color as product image. Can I use it as color or color image? This https://prnt.sc/Oa8Zc5VK2xH- as https://prnt.sc/Lr76pwKWdDwJ
5. And one question: can I create something like this https://prnt.sc/P1j5pdi2u-oB? Tabs with new/popular/best seller products? Maybe elementor have some tabs functional and I can add your products blocks here.
4. Yes, you can use colors or images there.
5. We have a special element called “AJAX product tabs” to achieve this.
Kind Regards
Can I set a full width shop page? Thanks!
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Ok, done!
Problem with Google Login.
Fatal error: Uncaught Error: Cannot use object of type Opauth as array in /wp-content/plugins/woodmart-core/inc/auth.php:103 Stack trace: #0 /wp-includes/class-wp-hook.php(308): WOODMART_Auth->process_auth_callback() #1 /wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /wp-includes/plugin.php(517): WP_Hook->do_action() #3 /wp-settings.php(623): do_action() #4 /wp-config.php(106): require_once(’...’) #5 /wp-load.php(50): require_once(’...’) #6 /wp-blog-header.php(13): require_once(’...’) #7 /index.php(17): require(’...’) #8 {main} thrown in /wp-content/plugins/woodmart-core/inc/auth.php on line 103
version 7.2.3
Hello,
We have released a new update with a fix to this bug. Please, update the theme to the latest version 7.2.4. Don’t forget to update the WoodMart core plugin after the update as well.
Kind Regards
Hi, why does the popup box keep appearing when I have disabled it in the settings?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
@xtemos how can I change a theme page URL – I need to change this URL https://merolatile.com/portfolio/ to https://merolatile.com/inspiration/ Please advise
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I created a new topic in the support forum
from fred-3577
Hello. You have a feature like Limit swatches on single product. But I use instead of a variable product, I use your Linked variations. Can it be shortened? Thank you
Hello,
Thank you for reporting to us.
We will check this and fix it in our next theme update.
Kind Regards
I’m interested in buying this theme but I have a few questions regarding the payment gateways. How does it work when I have multiple sellers on my platform? Can the sellers add their own payment gateways? As a marketplace I don’t want to take payments from buyers (because I’m only charging sellers monthly fees).
Also can use any of your themes for virtual products not physical products?
Also do you support app developments?
Hello,
Thank you for being interested in our theme and contacting us.
For multiple sellers, you need to use an extra plugin like Dokan or MultivendorX. So you need to refer to plugin documentation or contact support to clarify your questions.
Yes, you can sell virtual products with our theme.
Could you please clarify what you mean by app developments?
Kind Regards
Good afternoon, I’ve got one site setup with woodmart that I’m happy with.
I have a 2nd site which is using another theme, but I am happy with the content such as products, blogs etc.
How do I use the woodmart theme, the same settings/layout I setup for the first site and overwrite it with the 2nd site without deleting products, blogs from the site?
Thank you
Hello,
Thank you for contacting us.
If the second website has custom content based on special elements provided by a different theme, then they will probably not work with WoodMart. And in this case, you will need to recreate them using our theme elements instead.
Kind Regards
Thank you for the quick response. What if I simply want to recreate the same template created on the first site?
How the homepage is setup, blogs, plugins etc.
Thank you
Sorry, but your question is not quite clear. Could you please provide us with some screenshots or website links so we can better understand the purpose?
Website 1 has been set up, so it has the homepage layout the way we want, the blogs, the footer etc. What if we wanted to simply copy the framework of this website and transfer it to the new.
Rather than you starting from a site from scratch and clicking around.
As we said, if this website has custom content based on special elements provided by a different theme, then they will probably not work with WoodMart.
This is a different question. If website 2 is blank and I wanted website 1 (woodmart) to be transferred over to website 2. What is the easiest way to do this.
This question is not related to the theme directly. You need to transfer your website completely including all the content, settings, and plugins. Maybe this instruction will help you https://www.wpbeginner.com/wp-tutorials/how-to-properly-move-wordpress-to-a-new-domain-without-losing-seo/
thank you
You are always welcome.
Hello. Elementor plugin is causing my whole website to be blank/white. This happens when I instal demo theme and activate all the plugins. When I disable all plugins expect Elementor website is not blank.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards