260 comments found.
Hello, 7iquid team, My site has a serious error now when I visited it today. It was all good before that. Please check it and let me know what happened to my site now? My site: www.xinpufan.com. Thanks a lot. please rely me at 374729473@qq.com.
Someone says there is a error happened to the plugin named“Liquid Custom Builder”, please kindly advice, thanks in avdance!
Hello, yes please help me delete then reinstall back new version. Thanks!
We purchased the theme. While uploading it, the parent theme zip file was missing. Please urgently provide the theme file or process a refund. We need to provide the work to the client within the given time.
Hello, Please check your email. Thanks!
I just purchased the theme a moment ago. When I tried to install WordPress and upload my theme, I noticed that the main theme zip file is missing. Please urgently provide the theme file or process a refund for me.
Hello, sorry for the update error we have checked and fixed, please download the theme again from ThemeForest. Thanks!
Theme zip file after purchase does not come with the Main Theme Folder (just the Child Theme). Can this be fixed ASAP?
Update: Still yet to have support get in touch
Hello, Please check your email. Thanks!
Not yet had anything through?
Still not had any support through as of yet. No email through (as the above reply claims). Checked all emails and Spam folder. This is really not good enough! Please can I have a refund.
Update: Still yet to have a reply off 7iquid. That’s 5 days ago that I purchased this theme…
Hello, sorry for the update error we have checked and fixed, please download the theme again from ThemeForest. Thanks!
Hi there, i am interseted in purchsing this theme, but i have one doubt. Please let me know if this theme supports Mega menu as i have a menu which will have a multiple items in menu
Hello, Please contact us via email: 7iquid.agency@gmail.com, Our support will help you. Thanks!
Hi. I’ve just bought your theme. But as I add new theme in Appearance. Report is install failed. I try three times. But it’s the same. Please guide me to install. Thanks.
Hi. I don’t recieve your reply. Please request, if not maybe refund. Thanks
Hello, to contact our support team, please contact us via the contact form of the theme you purchased from us.. Through which we can know your purchase information. To solve the problem faster, please send us your website information (link + admin access) as well as a few snapshots describing your problem so that the supporter can understand you better. Thank you and very happy to assist you.
Slider Revolution Update is Required to bypass Data Collection Screen, can you provide a Plugin Update for this?
https://www.sliderrevolution.com/faq/bug-with-the-data-collection-policy-popup-blocking-the-plugin-dashboard/Hello, to contact our support team, please contact us via the contact form of this theme. Through which we can know your purchase information. To solve the problem faster, please send us your website information (link + admin access) as well as a few snapshots describing your problem so that the supporter can understand you better. Thank you and very happy to assist you.
Hello, can you tell me, how can make all services page, without entering to each service deeply?
I mean, to remove the link from each services from the main services page 
Hello, Please check your email. Thanks!
Yes, I’ve sent you all required info Waiting for result
Hi Where to dowload the last relase ? in themeforest i got the 1.0.1 … Please
Hello, I think you just go download and redownload.
I did many times … same.
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) We will check and update for you. Sorry your download problem We cannot interfere.
Hi Dear, My Careers Page crashed suddenly because of Liquid custom builder plugin. I couldn’t fix it, already sent a ticket but have not got any response. Please help.
Hello MOC12, Please check your email. Thanks!
Hi, your Liquid Builder plugin breaks Elementor, I’ve read comments about this from a year ago, how do I fix this? and when will you be fixing it for everyone? Right now if you purchase and download this theme it will not work correctly, you cannot edit Elementor and if you disable your Liquid Builder plugin you lose the themes Elementor modules. A fix for this is urgently required please.
Hello, Please try to delete the “Liquid Custom Builder” plugin and reinstall the latest version by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. I hope your problem will be solved. If still got problem please contact us via the contact form of this theme. Through which we can know your purchase information. To solve the problem faster, please send us your website information (link + admin access) as well as a few snapshots describing your problem so that the supporter can understand you better. Thank you and very happy to assist you.
yeah, tried that a few times before I posted, its at 1.3.1, no worries I’ll email you image of the issue and the logins
well I have purchased this theme on Friday. Today I went to install the theme, in the first place when I uploaded the theme ZIP it says missing style and CSS code and can’t install the theme. I don’t know, how many problems are still waiting on the line lol. hello support team I have paid for 12 months support, please help.
Hello, Please check your email. Thanks!
thanks you very much. all sorted.
I have been waiting for a response to my email since Tuesday. Please respond—the theme is not letting Elementor load and I can’t work.
Hello, Please check your email. Thanks!
support woocommerce?
Hello aslanmemo89, this theme support Woocommerce plugin. Thanks!
After purchasing the theme and imported a demo and wanted to edit the footer. But custom footer is not changing. I tried to contact the support through email and contact form and it has been two working days still didn’t get any response. It’s really frustrating, when you purchased something you expect to work simple things. Even if it doesn’t work, you can contact support but what you can do when they don’t response within the promised timeline? I have purchased many themes but never faced these kind of issues. Commenting here to get the attention of the Author. It would be great help if I get the support. I would appreciate it, I understand that may be they are serving thousands of people every day. Please reply the email. Thanks
Hello, Please check your email. Thanks!
Hello, thanks for the good theme. I just want to remove shopping cart and edit get a quote. How I can do this? Thank you
Also “our services” page don’t show any services – not work correctly
Hello, Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
Is there Arabic language support?
Unfortunately not mail you.
Hello, I sent an email 3 days ago and still no response, I already sent one more today. Pls check and reply,thanks.
Please check your email, letozou.
Missing One Click Demo Importer upon Install
Hello, to contact our support team, please contact us via the contact form of this theme. Through which we can know your purchase information. To solve the problem faster, please send us your website information (link + admin access) as well as a few snapshots describing your problem so that the supporter can understand you better. Thank you and very happy to assist you.
I’ve sent email messages as well as the site form. I am having issues with the template footer not allowing me to use a custom footer.
Hello, I sent an email 3 days ago and still no response, I already sent one more today. There is a problem with the slider loading when you enter or reload the website.
Hello, Please check your email. Thanks.
Still waiting for a response to fix the issue by your side…
Hello showton, Please check your email. Thanks!
