1834 comments found.
is there any demo login to check wp backend ? I want to check theme backend how flexible is that
Hello,
Sorry We can not provide Demo Admin
Hello where form are registered for modify code please ?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and give you solution
Hello, I just renewed my Support license but still getting this message stating my support is out of date. Please help/advise.
https://snipboard.io/Dvm2QS.jpgHello,
You should wait for refresh that page again to check
Hello, looks like I mistakenly purchased support again (forgot to click the confirm link in my gmail). Can you please let me know/confirm that I won’t be charged twice? Thanks!
Hello,
You should contact Envato about it. I’m only author
Can job candidates be charged for featured listing or access to certain jobs?
Hello,
No, The theme is only support charge candidate to apply job
Best regards!
So candidates can be charged to apply for the job? Please help me understand what you mean
Hello,
The candidate pay money to apply job. If not pay money, he can not apply job
Best regards!
Do you have documentation on how this is done? Monthly or each job or what?
Hello,
It buy pricing package.
If you want to use subscription feature (monthly). You can use the plugin WooCoomerce Subscription
Best regards!
Can you set time for package to expire
Hello,
It’s not a time. It only jobs number limit. example: employer buy 1 package to submit 5 jobs
Oh, so you can do the same for candidate? Where candidates can apply for 5 jobs for 30 days?
Hello,
Yes, The theme is option for Candidate buy package to apply job
Best regards!
Can admin hide candidate offered salary from back end?
Hello,
Yes, Admin can remove that field
So I can hide only for candidate side?
Hello,
Yes, You can remove candidate field
Thanks, I hope we are on the same page with what I asked
Hi, dear team Can you tell me when you give the discount?
Hello,
You should wait more 1 month. When Envato has the discount
I have been waiting for more than a month and I still haven’t seen a discount
Hello,
Please ask Envato. I’m only author
Hello, are you planning to add job matching features?
hello,
I don’t understand what you mean. Please let me know more details?
Hi, I checked on the demo site when I log in using google, I can’t delete the account, I have to enter the password and it doesn’t match from goole. How to solve this?
Hello,
You can not delete account. You can only reset password to get new password to delete account
Why is the support so bad? the answers i receive do not answer my questions, the information is so minimal and it takes forever to get an answer or a solution to my problem. Seriously, it’s become so frustrating. I bought the support like 3-4 times to get help and no help is given. what is the problem ?
Hello,
What is your questions? Please send me your Ticket ID?
Question before buying, I moved from a theme that I purchased to this theme, but my website is in Arabic. Please help me and know if this theme is easy to be in Arabic and supports rtl better.
Hello,
Yes, The theme is compatible with RTL
Is it possible to see how many times someone has viewed the candidate’s contact information? This refers to the purchase of a contact information package by the employer and then sharing the information.
Hello,
It can show how many times someone view candidate details page
Best regards!
Hi, Is it possible to choose the currency of the salary in the job offer when adding an offer?
Hello,
It’s impossible.
You can only settings currency in the theme settings
Hello Please check ticket #3185324
Hello,
We have replied it. You should check your ticket
Hello,
How do I add “recommended” to the price table?
Thanks,
Aurore
Hello,
recommended is featured product. You need to edit product package to set featured
Is it possible for the employer to choose his profile name? Each time a company registers and adds ads, the name of the profile appears as it is in the email address. This is not normal and it looks very bad. There may be a function for this, but I can’t find it anywhere. Will you help me?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Good morning I would be interested in purchasing a new license for another project, but my client has two needs:
1. in addition to the email, the system must check the VAT number for the registration of companies, allowing a maximum of one registration per VAT number. 2. In addition to the number of ads, the subscription must be linked to the location. In essence, a customer can publish an ad for a maximum of one location.
Are these changes possible?
Hello,
Sorry the theme is not available that feature
Best regards!
Hi again, can the admin of the employer invite an employee to join the platform and be the admin of the jobs? what is the purpose of “team members”?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Please check PRIVATE TICKET #3365166
Why i can’t edit the Employer and Candidate page with Elementor? I am only able to edit Header and Footer but not other sections or text in the page.
Hello,
Yes, You can not edit Employer and Candidate with Elementor. because it has very many widgets, block content.
You can only edit Employer and Candidate description with Elementor
Some of the titles on the Fields Manager are not corresponding with the frontend… I changed Employer Photo on Fields Manager and is showing “Portfolio” on Employer Single Page…? How do i correct this? I want it to show as Company Photos
Hello,
Yes, That is block title. Don’t have field title.
Send us a support ticket here: https://apusthemes.ticksy.com/
I already have. Thank you for looking into this matter.
PRIVATE TICKET #3363986
It would be easier for everyone if you can just add the theme page templates to the Elementor saved templates library so we can just edit these pages with Elementor, just like we can for job search filters. This going back and forth and waiting for ticket replies does not help.
You should check your ticket.
Hi, is it possible when a candidate applies for a job via email, to get that email or be added to the newsletter list?
Hello,
Sorry the theme is not available that feature.
It’s only send a email for Employer user
Hi, There is a critical issue : on both your demo and my website, the map is not displayed anymore (openmap in your demo, google maps in my website) ! Instead of the map, it’s a grey square… :s That’s really annoying because it is impossible to post a job and to see the location. Can you please fix your theme asap ? Thanks a lot, Best
Hello,
Thanks I will update Map API key