413 comments found.
Hello Sr! Your wordpress theme looks great for my new project.
- I’m trying the demo and I see that in my profile there isn’t a field to add my phone number to show it in my listing product. (to show my number to others like “011**“
- I would like to try the admin panel to see all the customizable options, is it possible?
Thank you
Hi mathiasranelluccispam,
Thank you for your interest in our WordPress theme! We’re glad to hear that it looks great for your new project.
Regarding the phone number field in your profile, we have a feature that allows you to display your phone number to others. Instead of showing the entire number by default, we have implemented a show button in front of the phone number. When users press the button, the full number will be displayed. This way, you have control over who can see your phone number.
However, we apologize for the inconvenience, but currently, we don’t have a demo available for testing the admin panel and exploring all the customizable options. We understand that trying the admin panel would be helpful for you, and we apologize for any disappointment caused. We are actively working on arranging a demo for our customers in the near future.
If you have any more questions or need further assistance, please let us know. We’re here to help!
Thank you for your understanding.
Best regards,
Team cridio
Okay okay!
- I would like to know if this theme includes differents templates and if it possible import demo data.
- Do you recommend a specific server requirements?
Ty.
I need to change the language to Spanish, how can I do this?
Hi mathiasranelluccispam,
Please create a ticket on https://helpdesk.cridio.com/ then our tech team will guide you further in this regard
Best Regards,
Team Cridio
Please check out ClassifiAd our new Classified Ads theme that you might find it better fit for your needs.
https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369Whatsapp specific number. On ListingPro there is a phone number and then a field for WhatsApp when you click the WhatsApp on the listing it takes you to whatsapp to send a message to the listing owner. Is this functionality in here? If it’s not will it be added?
Hi danielkramer1,
Thank you for reaching out. I’m glad to inform you that the functionality you mentioned is indeed available. When you click on the WhatsApp icon or link associated with a listing on ListingPro, it will direct you to WhatsApp where you can send a message directly to the listing owner. You will be able to initiate a chat and communicate with them easily.
If you have any further questions or need assistance with anything else, please feel free to ask.
Best regards,
Team Cridio
You said ListingPro, which I know, can you confirm this is in ClassifiedPro too. If you can reply with a screenshot that would be great.
No, InClassifiedPro only phone number can be added and if you want to use it for whattsapp chat then you need to copy the number from detail page
Thanks
Can you make one for WhatsApp too in a future update, so the phone number and WhatsApp are both on there. The way you do that on ListingPro is perfect, would love to see that here.
Hi danielkramer1,
Thank you for your suggestion to include a WhatsApp integration in a future update, where both the phone number and WhatsApp contact would be displayed. We understand that you find the implementation in ListingPro to be perfect and would like to see a similar feature in our platform.
We appreciate your feedback and will certainly pass on your suggestion to our development team. They will carefully review the feasibility and potential benefits of adding a WhatsApp integration. While we cannot make any promises or provide an exact timeline for implementation, your input will be considered during our planning and decision-making processes.
We value your feedback as we continuously strive to enhance our platform and provide features that meet our users’ needs. If you have any further suggestions or questions, please feel free to reach out. We are here to assist you.
Thank you once again for sharing your idea with us.
Best regards,
Team Cridio
Please check out ClassifiAd our new Classified Ads theme that you might find it better fit for your needs.
https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369Does the Dashboard have stats that shows the listing owners how many leads they have, how many listing views, how many clicks to their website and everything else like that. ListingPro has that and would be amazing for this to have that same capability. Stats in the dashboard will make this amazing.
Hi danielkramer1,
Thank you for your inquiry. We are happy to inform you that ClassifiedPro indeed includes a comprehensive stats display under the user dashboard. It provides listing owners with valuable insights. We understand the importance of having detailed statistics to help you gauge the performance of your listings.
To give you a better idea, we have attached a screenshot of the stats display for your reference. You can view it at the following link:https://app.usebubbles.com/rc9CbGiQ1NVvPQwptNUc4m
We believe that the inclusion of these stats in the dashboard will greatly enhance your experience with ClassifiedPro. Should you have any further questions or require additional assistance, please feel free to reach out to us.
Best Regards,
Team cridio
What about a list going down after that, that shows you the date of each lead and if it’s an email lead, a WhatsApp lead, a call lead and the data like that having the option to show a years worth in detail, ListingPro does similar has a months worth.
Can you please respond to my previous response on here
Hi danielkramer1,
Thank you for your suggestion regarding adding a list that displays the date and type of each lead, such as email leads, WhatsApp leads, and call leads. You also mentioned the option to view detailed data for a year’s worth of leads, similar to ListingPro’s feature that allows viewing a month’s worth of data.
We appreciate your feedback, and we will pass on your suggestion to our development team. They will review it and assess the feasibility of implementing such a feature. While we cannot guarantee immediate implementation, your input will be taken into consideration during our planning and decision-making processes.
Thank you for taking the time to share your idea with us. If you have any further suggestions or questions, please feel free to reach out. We value your feedback as we continuously strive to improve our services.
Best regards,
Team Cridio
Is CubeWP license required? thanks
Hi satsuke,
We are glad to inform you that Classified Pro is an end-to-end directory solution that includes all the plugins and features you see on the item page and demo. You won’t need to pay any additional costs for the core plugins as they are all included in the package.
Here is a complete list of the core plugins that come with Classified Pro:
CubeWP Classified, CubeWP Framework, CubeWP Frontend Pro, CubeWP Payments, CubeWP Reviews, CubeWP Booster, CubeWP Forms, CubeWP Wallet, CubeWP Inbox
If you have any questions or would like more information about Classified Pro, please don’t hesitate to ask.
Best Regards,
Team Cridio
There seems to be an issue with the Cridio Helpdesk not displaying support responses. I.e. My Tickets shows a small extract of the response, but when click on there is no message to view.
Hi C-Y-B-E-R,
Thank you for reaching out to us. We understand that you have submitted multiple queries, and we appreciate your patience as we address them all in one ticket. Our team is currently working on replying to your inquiries, and we want to assure you that we are dedicated to providing you with comprehensive and helpful responses.
We understand that timely assistance is important to you, and we apologize for any inconvenience caused by the delay. Please be assured that we are actively working on your ticket and will respond to each of your queries as soon as possible.
Best Regards,
Team Cridio
Helpful responses you say… here’s one example. Read it and let me know if you consider it to be helpful, or time wasting:
Question to the helpdesk: “CubeWP Booster [post type / form] did not import with the demo import”.
Cridio Helpdesk Response: “There was the issue with theme, but it was fixed in version 1.0.6, Now if you have updated theme and import the demo content then booster post type form will also be imported.”
My response: “We have been working with the theme for weeks. If we imported the demo content again, would that not overwrite the content we have been working with? How can this be fixed without importing the demo content?”
Instead of waiting another day for a reply we backed up the site and followed the instruction… which surprise surprise doubled up on content, menu items, and changed most of the configuration settings (weeks of work).
We have two options, going through and set everything up again, or revert to the version that had already had heaps of bugs.
Helpful would have been to fix the underlying issues without breaking the site. What’s happening here is time wasting, and you guys need to do much better.
Hi C-Y-B-E-R,
Please read the ticket replies carefully, There in point 4 our team mentioned all the steps how to setup booster form manually, Here is the screenshot link as well, https://app.usebubbles.com/oLg433K4CEeW7Pa4nsaMWnThanks
That’s a bit out of context and I’m sure you can understand our frustratrion, if, as you say, your read the tickets carefully. I’ll leave that there in good faith.
As mentioned in our initial review, we believe this theme has huge potential, that’s clearly why we gave it an initial 5 star review; this is evidenced by your colleague Natyra’s response to that saying “We would like to extend our heartfelt thanks for your exceptional 5-star review and the kind words you shared. Your feedback holds significant value to us!” that was on Apr 28.
Looking forward to seeing how the theme develops.
Hi C-Y-B-E-R,
We are glad that your issue are fixed and now you have trust on our developers and support team
Best Regards,
Team Cridio
Has the theme been tested with Paid Memberships Pro or any similar plugins?
Hi C-Y-B-E-R,
We have not specifically tested our theme with Paid Memberships Pro or any similar plugins.
While our theme has been designed to be compatible with a wide range of popular plugins and follows best practices for compatibility, we cannot guarantee seamless integration with every third-party plugin available.
As such, we recommend testing the compatibility of the theme with the specific plugin you mentioned.
Best Regards,
Team Cridio
Why does the theme need to updated manually, can this be automated as a priority? It’s a real pain.
I see that instructions have been added for this in the theme documentation.
Hi C-Y-B-E-R,
That’s great 
Hi good day, I hope you find a time to answer presale question..
1. Can I add otp verification for email or mobile number for new account?
2. What happened once the item is sold? Is there an icon sold and will remove in the search list? Or still included but with sold icon only?
3. Incase the item is deleted in the platform, does the reviews stay in seller profile or will also removed?
4. Is there automated email to buyer and seller once order placed or done?
5. If the buyer choose payment online, do the buyer has option to confirm item received? Once confirm, that time only seller can request payout right?
6. Is there a tracking details option?
7. Can I off Cash on Delivery option?
8. If the buyer choose the cash on delivery option, how can I get a commission to their sales?
9. Can seller has option to send file or images to buyer in messaging?
10. Do you have support ticket system? So the seller or buyer can send concern in anything?
11. Do you have option for live chat or support to admin?
11. Can I also remove the “member since” in the profile?
12. Can I remove the number and email in sellers profile?
Hi krisellebares20,
Thank you for reaching out with your presale questions. I’m happy to assist you. Here are the answers to your queries:
1- Yes, you can add OTP verification for email during the new account registration process.
2- Once an item is sold, it will no longer be displayed on the frontend for potential purchasers. However, it will still be visible in the seller’s dashboard as a sold item.
3- If an item is deleted from the platform, the associated reviews will still remain in the seller’s profile. They will not be removed.
4- We have integrated the Woocommerce system for payment purposes, and it provides automated emails to both buyers and sellers once an order is placed or completed.
5- If the buyer chooses to make an online payment, they will have an option to confirm the receipt of the item. Once confirmed, the payment will be released by the admin after a set time for payment hold.
6- Yes, there is an option for tracking details. Sellers can add the tracking ID while shipping the item, and buyers can check the status using that information.
7- Turning off the Cash on Delivery option can be managed, although it may not be the most ideal solution.
8- If a buyer chooses the cash on delivery option, it becomes challenging to track and receive commission for the sale. That’s why we generally don’t recommend using cash on delivery.
9- Unfortunately, there is no option for sellers to send files or images directly to buyers through the messaging system.
10- The theme does not have a built-in support ticket system. However, you can integrate a third-party plugin for that functionality.
11- Similarly, there is no default live chat or admin support feature within the theme. However, you can integrate a third-party plugin to enable live chat or provide support.
12- Yes, “Member Since” in the profile can be removed with a small code snippet.
13- Similarly, the number and email in the seller’s profile can also be removed with a small code snippet.
If you have any further questions or require additional information, feel free to ask.
Best Regards,
Team Cridio
Please check out ClassifiAd our new Classified Ads theme that you might find it better fit for your needs.
https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369Pre Purchase question: Is it possible to not show the Seller’s phone number unless the visitor is signed in as a user (for privacy concerns). It looks like at the moment anyone from the public can access phone numbers.
Hi TheTinyHouseSociety,
The content, including phone numbers, will be displayed to all visitors, regardless of whether they are logged in or not.
Best Regards,
Team Cridio
Yes I understand that, is there a way to restrict this?
Hi TheTinyHouseSociety,
It might be done with any third party plugin or can do with customization
Thanks
hello, I’m getting this error on ad submit page “Sorry! You can’t submit post due to empty form fields.” could you please help me in this matter.
Hi nameerainspedium,
I’m sorry to hear that you’re experiencing an error on the ad submit page. To address this issue, I recommend creating a ticket on our helpdesk platform at https://helpdesk.cridio.com/. Our technical team will be able to assist you further and provide the necessary support to resolve the problem.
Please provide a detailed description of the error you encountered and any relevant information that can help our team understand the issue better. They will work diligently to help you with the empty form fields error and ensure that you can submit your post successfully.
Thank you for reaching out to us, and we look forward to assisting you through the helpdesk ticketing system.
Best regards,
Team Cridio
Please check out ClassifiAd our new Classified Ads theme that you might find it better fit for your needs.
https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369Hello!
Regarding monetization, can you be more specific about the payment gateways of your template?
Card, Paypal, SMS… ?
Thank you!
Hi lazarescu,
We have integrated WooCommerce for payments in ClassifiedPro. So for payments the options provided by wooCommerce will work
Best Regards,
Team Cridio
Please check out ClassifiAd our new Classified Ads theme that you might find it better fit for your needs.
https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369The search URL is invalid, please check.
Hi yuttakarn1,
Can you please share more details for the issue you have raised, So we can test accordingly and can guide you further in this regard
Best Regards,
Team cridio
Hello,
Do you support bank transfer and cash on delivery order?
Thanks
Hi satsuke,
Yes, Theme support Bank transfer and COD as we have integrated Woo Commerce with theme for payments
Best Regards,
Team cridio
I tried to login but there is no premium features to buy?
How do you set the prices for Boosting Ads?
Hi quickprofessionals,
Please create a ticket on https://helpdesk.cridio.com/ then our tech team will guide you further in this regard
Best Regards,
Team Cridio
i need to update the theme manually ? because my site not showing theme update. it showing only plugin updates.
Hi gradhakrishnan,
Yes, Theme needs to update manually, You need to replace the latest theme file with the existing one
Best Regards,
Team Cridio
Hi,
Is it possible to have a map view in the listing archive like Airbnb?
For example, I wonder if filter, listing 50% / map 50% view way is possible.
Best regards,
Hi itlgts,
Thank you for reaching out to us. We appreciate your interest in having a map view in the listing archive similar to Airbnb. We do offer a map view on the archive page, which displays listings as pins on the map.
However, at the moment, we don’t have the option to split the screen into a 50% map view and a 50% listing grid view. The current layout displays either the map view or the listing grid view.
We understand that different users have different preferences, and we value your feedback. We are constantly working on improving our themes and adding new features.
I’m pleased to inform you that we are currently developing more layouts for the archive page, which will be included in the upcoming theme updates.
We appreciate your patience and encourage you to stay tuned for our theme updates. If you have any further questions or suggestions, please feel free to let us know.
Best regards,
Team Cridio
Thanks for the reply,
But I can’t find the page of ‘a map view on the archive page, which displays listings as pins on the map’ on your demo.
Please let me know the link url to check?
Best regards,
Hi itlgts,
Here is the page URL:
https://demo.wpclassify.com/?orderby=DESC&classified_ad_condition=used&classified_price=0&post_type=classified-ad&page_num=1Here is the video how you can load map, Please follow the link below to watch the video:
https://app.usebubbles.com/geiNSoaY4yw1ggeYRtTqB9/untitledBest regards,
Team cridio
Please check out ClassifiAd our new Classified Ads theme that you might find it better fit for your needs.
https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369Hello,
I submitted a ticket but have not heard anything back yet. I cannot customize the majority of the entire theme. I am not even able to see the “Header” field in the CubeWP framework section.
Please help.
Thanks.
Hi TarynKeltonSkea,
We apologize for any inconvenience you have experienced. Our technical team has reviewed your ticket and a response has been sent. Please check your inbox for the reply.
Thank you for your patience, and please let us know if there is anything else we can assist you with.
Best regards,
Team Cridio
Please add these 3 updates:
1. The possibility of inserting the extension next to the price in certain categories. For example, if a user wants to enter a RENTAL PROPERTY he will want to enter the MONTHLY price, so if he wants to rent a HOUSE for $500 a month, how can he enter $... /monthly ?
2. Please add the possibility to insert text extensions which will be visible only in the frontend. As well as in other classifieds sites and themes, for example: If a user inserts a car for sale, it would be nice if in the “miles” field he inserts only the number, for example 100,000. So I set the text “miles” in the backend so 100,000 miles will automatically be written in the frontend in the seller’s announcement. But we admins need to be able to create and customize this text next to custom fields on our own. Finally, it would also be useful to customize the punctuation of the figures.
3. Give us admin the possibility to choose in which custom field you can enter only text or only number or only symbols, or only text without symbols. And also forbidden words to insert or other automatic formatting of the text.
These 3 things are pretty much the basis in a classifieds site and theme today. Please, it would be really nice to see these 3 little features in your theme as well which would definitely make it more customizable and complete. Now it has enough limitations. Hope you appreciate
why cant you post an add in the dashboard. I think the dashboard should have that.
I am really waiting for the booking add-on. Please let me know when the booking add-on is ready.
Hi toofes,
Hello,
Thank you for your interest in the booking add-on. We understand that this feature is important to you, and we appreciate your patience. We are actively working on developing the booking add-on and are making good progress.
While we are unable to provide you with an exact timeframe for its release, we assure you that once the development is complete and the necessary quality assurance has been conducted, the booking add-on will be made available to our users. We are committed to delivering a high-quality and reliable feature, and we want to ensure that it meets all the necessary standards before its release.
We understand that waiting can be challenging, but we believe that the final product will be worth it. We will keep you updated on the progress and notify you as soon as the booking add-on becomes available. In the meantime, if you have any other questions or if there’s anything else we can assist you with, please feel free to reach out.
Thank you for your understanding and continued support.
Best regards,
Team Cridio
