12923 comments found.
Before purchase query – Can we edit the zoom attribute of the product image? Your zoom feature is not the same as Amazon’s zoom feature.
Hello,
This functionality comes with the WooCommerce plugin and there is no option to change it, unfortunately.
Kind Regards
Could you please suggest me any plugin for this.
Unfortunately, we don’t have any plugins to recommend you for this purpose.
Okay no problem.
one more question:
Most of your demos don’t have a Buy Now Button. So can we able to add the Buy Now Buttons to those too?
Yes, you can enable this feature on any of the demo versions.
Okay thank you
You are always welcome.
Hi, WPBakery has released an important security update, can you please update the theme with the new WPBakery update?
Thanks!
Hello,
Thank you for contacting us.
You can update the plugin to the latest version via Dashboard -> WoodMart -> Plugins.
Kind Regards XTemos Studio
Yes, I’ve updated the plugin to the latest version available with the theme (6.11.0) and the theme itself is updated to the latest version (7.2.4), but WPBakery has already released update version (6.13.0) and it’s an important security update, please release a new update for the theme with the latest WPBakery update.
Thanks!
Yes, this plugin has been already updated on our server so you can update it too. If you have any problems, please, create a topic on our support forum and we will help you.
Hi,
I recently asked someone to design my website and he used woodmart nulled theme. Which is a huge security threat.
Now can I just simply purchase and upload original one? would it be enough for removing the nulled one? Please guide
Hello,
Thank you for contacting us.
Yes, you can purchase the official theme and reinstall it completely on your website.
Kind Regards
Hi. Can I change this items https://prnt.sc/GhjL7UCsXr8z? I mean change text color/size.. make image top and title bottom (as elementor icon box). Or is it posible throw css styles only?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
thaithingal, unfortunately your website is hacked because of old vulnerable Woodmart Core.
For the previous two years, we have been using the Woodmart theme, but starting on May 20, 2023, our website and the admin panel are not opening, showing some broken text such ��(�^�⒔h�rtT���@O�HG���J�/�
Our website: https://www.thaithingal.in/
What the problem was? What steps should we take to fix this problem? Although we have attempted to disable plugins that are unrelated to the Woodmart theme, we are still having problems. Please keep us informed as soon as you can.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
The Plugin “Woodmart Core” has a security vulnerability. Do you know that?
I found in Wordfence plugin after scan:
https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/woodmart-core/woodmart-core-1036-missing-authorization-to-privilege-escalationHello,
Yes, this bug has been already fixed. Make sure that you are running the latest version.
Kind Regards
Hi, I recently updated the theme but the site is not responsive any more. Mobile version is not opening in mobile its showing desktop version on mobile. please let me know how to fix it. You can check our website www.teaklab.com
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Hi update the website and theme stop to work please help
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi, of course https://candida.it/shop
THX
Hello,
As we can see, it is working correctly on your website. It limits swatches but adds the plus button to allow customers see all variations.
Kind Regards
It starts only when you have +2. There is no sense to show +1 button that will take the place of one variation.
agree but i have this request by site owner
It is how it works in our theme and there is no way to change this, unfortunately.
Hello guys! The idea of adding adobe fonts in your theme settings is just insane! Thanks so much for making it so easy for us to add adobe fonts and make our websites more beautiful!
Hello,
Thank you very much for the feedback. We are happy that you found this feature useful for your website.
Kind Regards
Hi guys, loving this theme so far! its a pleasure to work with. I’m wondering how to change the “hamburger” icon colour and perhaps make it a little bigger. I tried searching the theme options but couldn’t find it in the menu.
thank you!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Presale Question: I like your theme and i did love to buy but i need know if compatible with multivendor plugin and which do you recommend?
2. Which mobile app theme or plugin will work well with woodmart to have my website in android or iOS ?
Hello,
Thank you very much for being interested in our theme.
Yes, our theme is compatible with the most popular vendor plugins. You can try to use Dokan or MultivendorX
2. Unfortunately, we didn’t test our theme with such plugins so can hardly advise you on this matter.
Kind Regards
Hi! Can I use theme license on dev site version and local (on my computer)? For example, if I have my-site.com – production, dev.my-site.com – site for development and my-site.test – on local machine.
Hello,
You can activate the license on two domains: one for development purposes and another is your production website.
Kind Regards
Hi xtemos, is it normal in mobile the header, if you add a button and have it anchored to a section, it won’t work? https://cornercrew.ph/ the anchor won’t work.
The anchor won’t work in the header button in mobile. But works in desktop.
Hello,
As we can see, this section is completely hidden on mobile devices. That is why the button doesn’t work too.
Kind Regards
I made two section for it. One is for desktop responsiveness and the other one is for mobile responsiveness. Do you advise to use a different class-id for mobile?
Yes, you can try to use different IDs for both sections and check if it works.
Hello I need to use Multi-Step Checkout Pro for WooCommerce by SilkyPress plugin instead of general woocommerce checkout.
We need a solution for this.
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello; Is this sale legal? https://wpmagaza.com/woodmart-temasi-cok-amacli-woocommerce-temasi/
Hello,
The only place where you can purchase our theme is here on ThemeForest. All other places sell our theme illegally and they don’t provide support, bug fixes, and updates. Downloading our theme from external sources is not safe for your website.
Kind Regards
Hello, I send you email before my support licence was expired. About to create shipping method, there is an issue on the template to add shipping method. Can you help please ?
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
I have a license for Woodmart theme. Today I downloaded the latest version and installed it on my localhost. Then I found that WPBakery page builder is not included in the theme plugins anymore. Only Elementor was included. Please check is it a bug or should I have to purchase WPBakery separately.
Hello,
You can always install the WPBakery page builder via WoodMart -> Plugins. You don’t need to purchase it separately. Also, you can download it in your account on our website xtemos.com.
Kind Regards
