1761 comments found.
Our cookie banner is causing CLS issues and failing Google Web Core Vitals for mobile. Is there a way to fix this?
Hi, josephnogucci,
You may disable animation at theme settings.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Hello, I would like to remove the bag icon from the add to cart button (collection and product page).
Where can it be removed in the customization of the template?
Hi, BioSakure,
You may remove it at snippets/product-get-button-cart.liquid file
https://monosnap.com/file/5CRYRa1wP6Ko1ksgcul2nw4BDWsHodIf you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
delate this, but dont work. I have skin 13
You should have a developer skills or hire a developer to complete this task on your store.
Here is page code – https://monosnap.com/file/1VTh7AQuwSOx5aoRra6DbEh3VBpnbM
When I remove icon code in browser – https://monosnap.com/file/CzSNqHLIFdu5OOAvoJN8LJlodhjPsA
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
thanks, work.
Now update 6.2.1 dont work pagination in cabello collection (loading, page o load more), can you help me. I use Skin 13 for this update
Hi, BioSakure,
I checked the https://biosakure.com/collections/cabello It looks ok.
If you believe you find an issue please give me a step by step instructions on how to reproduce it. Check this template for help – https://mpithemes.ticksy.com/article/16876/
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Can you please take at my language switcher (www.shirtdeal.nl)? It appears to be broken. I am using the Link List, but hyperlinks don’t work. Perhaps a bug since Shella 6?
Hi, Chielemans,
Hmm, it works fine for me at my test store. Link list is created for multi store setup, if you have a separate shop per each language and country. You should configure the store URL at menu list – https://monosnap.com/file/oa0KaxzQRmS2sOlArZTUlSzUYTCDMQ
You may consider to use the “Store languages (Default)” and configure the Markets and Languages at store settings.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Unfortunately, the issue persists, even when I select ‘Weglot’ or ‘Store Languages’. Trying to click on the language switcher does nothing, there seems to be no URL. Can you please take a look? Thank you in advance.
Hmm,
The issue may be caused by an app or custom code changes. Create a staff account for support@mpthemes.net, we will review your store configuration.
Best regards
Thank you so much. I have created the staff account
Hmm, I don’t see the email invitation to create a staff account. Try again.
Best regards
Done!
Did you see the invitation to access the website?
Hi, Chielemans,
Done. You may check it at your store now.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Thank you so much. Just out of curiosity: what caused the error?
Hi, Chielemans,
It was a code conflict with newest Shopify software update.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Can I transfer the theme to another shopify store? Because I closed the previous shop
Hi, kiaomi,
Yes. You may use your purchase code at a new store now.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Hello, I am upgrading from 5.0.2 and used the theme settings import process but a lot of the settings have not migrated? There seems to be A LOT of manual work to do to get the new version looking like the published version? Is this just something I have to accept jumping from 5 > 6?
Hi, hannsolo,
The Shopify software released major changes to theme file structure. Unfortunately, there is no easy way for quick update. Please, check this article https://mpithemes.ticksy.com/article/19545/ for more details.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Does this have previous and next product navigation?
Hi, NahlaRoe,
No. The previous and next product navigation feature requires a long product page URL, that should include a collection name. These long URL leads to many SEO problems including duplication of content. That is why our theme doesn’t have this feature and I don’t recommend using long URLs at your store.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
I’ve purchased this theme for both of my sites and am a big fan! Keep up the good work. One questions that I wanted to ask is if there’s a way to disable Shopify’s default search behavio when a Search App is implemented. In our site (www.customjersey.com) we have “Smart Search Bar & Filters” by Searchanise. When you try searching for something, if you look carefully the Searchanise results how up, but underneath there’s still the default Shopify search results popup. Is there a way to disable that behavior in Shella, and only make the “Smart Search Bar & Filters” by Searchanise popup show up?
Hi, dotero,
Thank you.
The theme doesn’t have this feature. The app should take care of replacing the search results. Please ask the app’s support first.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
What about this article then? It’s exactly what I’m trying to achieve https://docs.searchanise.io/disable-built-in-autocomplete/
1) Is this article created by the app author? If yes, then it is better to ask the app’s author about it. You may ask the app’s author to add more themes to this article. 2) You may try the “Disabling Autocomplete with Custom CSS” option. You may select the theme’s search results with the ”.search__content” selector and apply the “display: none;” property to it. https://monosnap.com/file/Cy13xbjg3pDPb63vrKO3aGhi1FG2yc
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
I can see there a swatches but are there sibling colour swatches available?
I cant see any instructions for this in the manual either.See other themes as what I mean. https://fluorescent.co/help/stiletto/sibling-product-swatches
Hi, plussizeclothingco,
Your question is not clear to me. If you want to show a product variant as a separate product on the collection page. This option is not a Shopify feature. The theme doesn’t have this feature. You may edit the theme source file or hire a developer to add this custom feature to your store.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
cheers for the response.
It is a feature on shopify see youtube video to explain perfectly what I mean and how others do it – https://www.youtube.com/watch?embeds_euri=https%3A%2F%2Ffluorescent.co%2F&source_ve_path=Mjg2NjQsMTY0NTAz&feature=emb_share&v=zrwX93EUSu8
its also easier to see what I mean exactly.
But essentially what it shows is “sibling products” on the same product page. Pretty common in fashion stores eg sell a top in black, white, red.
You want them so show as individuals on collection page. But when they click into the product page you can select a color swatch to select it in other colors alos.
Rather than the example in this theme’s manual which is you have one product with a million images and swatches (which slows down the load time) & Doesnt allow displaying them all at collection page.
Is the above also a option or in the works?
As I said. It is a custom feature based on custom meta fields. One of the developers sells this custom solution as part of the theme. Try to reproduce this setup with a Dawn theme, developed by Shopify. It is hard to find another Shopify theme with such a feature. Let me know what other Shopify themes have this feature. This solution has disadvantages from an SEO perspective, such as duplicating content. You should create each color as a separate product.
Thank you for your recommendation. It is noted. I will discuss it with my team if I get similar requests from other clients.
Best regards
Hi, WebStarsPro,
Hmm, your question is not clear to me. We can’t edit the theme files on your store. However the Shopify software and the weglot app may modify the software behavior.
I recommend you to contact the weglot app support first. You may also consider a new “Shopify Translate & Adapt” app to translate your store. It is free and developed by Shopify
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
How will this new app “Shopify Translate & Adapt” cooperate with Shella 5.0.3 ? Will it work at all? If I install this new app … will I see magically the new option here: https://imgsh.net/a/bntv3LC.png ? Or maybe – I would have to upgrade Shella to the newest version?
Hi,
Yes. It should work. Select the default value in this select.
UPDATE: The language switcher may not be compatible. You may try “link list” option and use store URLs with language modificators.
I believe update to the latest theme version is the best solution here.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Can social links be added to the header navigation?
Hi, blakeacosta,
Unfortunately, the theme doesn’t have this option. You may edit the theme source files or hire a developer to complete this task for your store.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Hello, Nice to meet you. I’m interested in purchasing Shopift theme for an eCommerce website. Before purchasing your theme, I have to verify some features that I’m looking for to make sure that it fits my needs. Requirements: 1. Full RTL support(site is based on Hebrew language).2. Cart & Checkout Customization(Or choosing between some options).3. Product Page Customization(Or choosing between some options).4. Theme is optimized for a well speed score according to GTMetrix and Google Page Speed Insight.5. Theme is designed and optimized for large e-commerce stores with the ability to work stable and fast as well for sites with over 5,000products with multiple variations.6. Product Reviews section with the ability to upload images(by customer). 7. Smart Bundle section on product page(Frequently Bought Together). 8. Product Variation display on product page with image(Display variation as a small image). 9. Store sale condition for whole products on site that means 3+1 then while customer adding 4 products to cart, the cheapest product calculated free and then customer paying only for the 3 most expensive products on cart. 10. Use of AJAX on critical sections(for example Cart page while updating quantities). By the way, Can I see a Hebrew site that uses your theme on shopify for example?
I need an assistant ASAP.
Hi, peretzamit,
1) Yes. You may review it at our demo store.
2) You may review options for the cart page in the user manual. The Shopify software doesn’t allow to modify checkout page via theme files. It includes some basic settings, please check the Shopify help page for more details.
3) You may review available product page layouts at our demo stores and user manual.
4) Yes.
5) Yes. You may use the theme for a large number of products. However, it may be some limits from Shopify software.
6) Product reviews are not part of a theme. You may install a review app you like.
7) Yes. The Shopify software offers complementary products.
Yes. You may review it at our demo store.
9) This is not a theme related feature. You may check Shopify help pages for more details on automatic discounts.
10) Yes.
I don’t have an example store in Hebrew.
Best regards
The theme t’s not saving! we already tried and nothing
Hi, akaliap,
Your questions in not clear to me. Please add more details, example URL, screenshot or video and submit it as a new ticket at https://mpithemes.ticksy.com/.
Best regards
Hello, does the latest version of this theme have support for the Translation & Adapt app from Shopify? I want to add two languages to my site and I don’t like Weglot App.
Hi, Chielemans,
You may use any translation app you like.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Is it possible to increase products per page more than 24?
I tried to edit “products_per_page”: 24
but receive the error:
Unable to update the file Setting ‘products_per_page’ can’t be greater than 24
Hi, fattyman,
Try to change the “max” attribute
https://monosnap.com/file/zovni0Vp7vaWUkKkapVlSRb8FDYVcPIf you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Perfect! Thank you.
<!-- Shella Shopify Theme --><!-- Version 5.0.2 --><!-- https://mpthemes.net/ --><!-- Get your license at http://bit.ly/2DOThWb -->I can live with this, But having this below on every single page of the website in the code is quite overwhelming. How do I remove this? (you’ll need to stretch the box to see the huge “SHELLA THEME’ made with “bricks” in the HTML. )
<!-- ███████ ██ ██ ███████ ██ ██ ████ █ ████████ ██ ██ ███████ ███ ████ ██████ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ████ ████ ██ ███████ ███████ █████ ██ ██ ███████ ██ ███████ █████ ██ ████ ██ █████ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ███████ ██ ██ ███████ ███████ ███████ ██ ██ ██ ██ ██ ███████ ██ ██ ██ █████ -->
Hi, ray_xh_wang,
I believe your respect the author’s copyright and will not resell the theme under another brand.
You may remove it at snippets/layout-get-shella.liquid file https://monosnap.com/file/6hTyh86kXKVFp0IVGooBvs97YWG1Vy If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
You should have a valid support period. You may extend the support period at your ThemeForest.net account
Best regards
There is a 20% discount pop up on the site when a customer first comes to the store. How to remove this please? Can’t find it anywhere in the documentation. Also, how to change contact info (phone, email, office hours etc.) in the footer section? Thank you.
Hi,
You may disable popup at Theme settings -> News Subscription You may check it at the user manual – https://mpithemes.gitbook.io/shella-shopify-theme/theme-settings/news-subscription
You may configure the page footer at the Footer section. The footer settings shows what text is used. Usually it loads it from page (Online store -> Pages). Check more details at the user manual – https://mpithemes.gitbook.io/shella-shopify-theme/footer/content-blocks
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
Thank you for that information:) Very helpful.
Hello! Is there any layouts with 6 product columns or more? Is that possible?
Thank you
Hi,
Yes. You may configure 6 products per row https://monosnap.com/file/RmL5F24MDt6SzkSE6QOvjoBHG0vyqV
Best regards
Hello, I updated to version 6.0.0 and I feel that the page is slower than with the previous version I was using (5.0.1), the images take a few seconds to load in the index, does it only happen to me?
Hi, MigVillegas,
This part of theme was unchanged. The images hosted on Shopify CDN. It may be related to CDN internal cache or your network connection.
What is your store URL?
Best regards
Hi, the images are optimized and with the previous version they didn’t take long to look at, now it takes almost 10 seconds to see the photo of the garment, I want to go back to version 5.0.1 that worked very well, the shopify rating was at 61 with version 5.0.1 now with the new version 6.0.0 is at 52, my page is https://nancytorres.co
Hi, MigVillegas,
Hmm, I didn’t notice changes in our demo stores. Do you see this issue on our demo store?
Please create a staff account for support@mpthemes.net and give an example image that you test on. Our developer will review your store configuration.
Best regards
Thank you for the update. Grate work !! I have found that in version 6 builder, promo box button #2 is not showing in my theme frontend… is there any new setting I am missing?
Hi, bhasker_thapan,
Thank you. Try to change the “Layout – Type” promobox block option. Not all types support two buttons.
If you have more questions about theme settings, please create a new ticket at the support system – https://mpithemes.ticksy.com/.
Best regards
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