20 comments found.
Hi I just bought this oworganic theme for Prestashop.
Do you have this theme available for Prestashop 8.2 ?
Your package only has: 1.7.8.8, 8.2.1, and 9.
8.2.1 won’t load on our 8.2
If you still have version of this theme for 8.2 we can use? That would be much appreciated.
Kind regards, Lee
Hello, please send us your problems + information site to mail : apollotrancom@gmail.com our developer will check it for you
Hello, our template run with PS 8.2.x please send us your problems and ftp + backoffice account to mail : apollotrancom@gmail.com our developer will check it for you
Hello, I have installed the theme but it has some problems: – slider is broken the first second charing – products in category page are not displaied as in demo
May you please check?
https://frantoiomarco.m2sistemi.info/it/2-homeI have wrote to your email apollotrancom@gmail.com
Thanks Maria
Hello, I saw your mail I check and reply in mail for you
Dear support,
we’ve recently bought your theme. We’ve got a question regarding the HomePage, Elementor and the translation. We’ve found into the backoffice(index.php?controller=AdminLeoElementsProfiles) the possibility to edit with LeoElements the HP but it seems not related to a lang. How to achieve that? In the basic CreativeElement we can edit a page for different langage but not here. Please advice.
Hello, please send us your problems + information site to mail : apollotrancom@gmail.com our developer will check it for you
Hi, I can’t update anything in the “elementor” editor
When you edit in backoffice , you have disable cache ? Please can send us backoffice account site to mail : apollotrancom@gmail.com Our developer check it for you
Hello. Contact form is not sending the email to the admin (other emails work, such as ones that come after an order). This is a frequent problem with your themes. GDPR checkbox and text below contact form is also is not visible. Any quick fix or do you need access?
Hello, please send us your problems + information site to mail : apollotrancom@gmail.com our developer will check it for you
Hi good morning, Can you send me the quickstart package of this model that I purchased? With all the sample data
https://demo74.leotheme.com/prestashop/vt_oworganic/en/ thanksHello, please contact us to mail : apollotrancom@gmail.com we will send it for you
Hi Leo team,
we purchased the item “Oworganic Elementor” https://www.leotheme.com/prestashop/themes/1049-oworganic-elementor-cosmetics-spa-beauty-care-prestashop-theme.html and we were wondering if there were any .FIG files (Figma) for the demos layout.
Could you please share them with us after we buy the theme?
Please let us know as we would start the design of a new website asap.
Have a good one, Tom
Hello, please contact us to mail : apollotrancom@gmail.com we will send file design for you
Hello, I ordered your theme and installed but nothing appared in front end. There is something wrong ? best regards,
Hello, please send us your problems + information site to mail : apollotheme@gmail.com our developer will check it for you
there is a carousel in home page 5 with tabs.When you click on tab left image change but i can replace only the 1st of images. The other tabs i cant see where to replace them
please can contact us to mail : apollotrancom@gmail.com
Hello, Please send us backoffice account to mail : apollotrancom@gmail.com our developer will check and guide for you
Hello, I could import the theme correctly but some CSS stuff seems to be broken. Specially on the product list page, everything is just messed up there.
I have PS cache disabled and just deleted it right now, but no results.
Please send us email to leotheme@gmail.com, let us check
Hello I just bought and installed your Oworganic Elementor prestashop theme. I’m having some hard times updating it with my content. The LEO modules work fine, I easily manage to modify texts and images, but every time I save or update, thoug it seems to work, the changes never apply on the front end. And what is most crazy is that some elements have been updated, but not some others, in the same area. For example, in the slideshow, i’ve been able to change the first image and its text, but I can’t seem to change the second image of the slideshow ! It’s still the image from the demo, and I can’t change it. And it’s the case for almost anything else : main menu, comments… Is there a way to receiving some help on that matter please ? Thank you. Pierre
Hello, when you edit in backoffice please turn off cache prestashop if it still not ok, please send us information your site to mail : apollotrancom@gmail.com our developer will check it for you Thank you,
Thank you for your answer, it works totally fine now. My bad… It’s an excellent theme, again thank you for your work.
Thank you so much if you happy with our template please can vote us 5 stars on themeforest
Hello, Explain what is wrong. With LeoElements in the back office, I make changes and save them. But when you go to the store, those changes don’t appear. What is wrong? Where i can send screenshots?
Hello, when you edit in backoffice please turn of cache and you can send us backoffice account with picture for error to mail : apollotrancom@gmail.com our developer will check it for you
Hello,
1.Does your THEME is really comptaiblr Prestashop 8.x ?
2. Do you integrate ” Subscribe Newsletter! Popup module with PROMO code ” ?
3. Your THEME is Fully French Language Translate ? Thank you.
Hello, 1, our template run with Prestashop 8.x 2, you need buy mobule for this function 3,yes, you can translate all text for French Language in backoffice our template support it
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
please can contact us to mail : apollotrancom@gmail.com
Theme not uploading
please can contact us to mail : apollotrancom@gmail.com
Hello! Does the menu support 3rd level navigation items? Because now, when I add it, it just shows an arrow next to submenu item and neither click or hover do anything…
I saw your mail we will check and reply in mail for you
Hello! I’ve purchased your theme and I’m really pleased with it… I might have more questions in the future, but I want to go ahead with first one haha
Is it possible to display a video on homepage slideshow which is not youtube or vimeo? I would like to upload my own video (same as I would do with images) and then have it playing/looping? Thank you!
Hello, now slider module only support video on youtube or vimeo if you have more questions , please can contact us to mail : apollotrancom@gmail.com
Hello,
Following my refund request, you asked me to contact you via themeforest to proceed with the refund.
My original message: Hello, I bought the theme 3 days ago on ThemeForest: Oworganic Elementor – Cosmetics, Spa & Beauty Care Prestashop Theme. After a few tests I realize that it has problems with slowness and that the integrated mega menu does not meet my expectations. Could you please deactivate my license and issue a refund? Regards, Michael
what is your email which you contacted with me?
Hello, sorry for the delay. My email : contact@insemestudio.com. Thanks
ok, we will check and reply in mail for you Thank you
Hello, thanks for your answer. Yes I saw the answer. But in your mail, you’re asking me to ask you on Envato. This is why I am writing to you here.
I mean please send a refund request, we will confirm it for you
Ok thanks. I just replied to you by email
Ok, Thank you
Good luck!
Thank you so much <3
Great Work,Congratulations GLWS 
Thank you so much <3