359 comments found.
Hi, I left a message via support yesterday. I can’t import demo. I keep getting 403 – Forbidden error
Hello bukacee, i replied to your ticket.
What’s the new update about?
Hello, kindly check the change log https://phox.whmcsdes.com/docs/phox-changelog/
I checked it before commenting, the latest change log is from april it does not say anything about May 18
Hello arcosmultimedia, kindly clear your browser cache.
ok
For some reason importing the products from WHMCS is not working, I followed the tutorial but I keep getting some type of ID error
Kindly open a ticket.
I cant Import demo
Please open a ticket https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2
I was able to figured out
Where I can add custom css to modify style for whmcs theme ?
I found it , thanks
Hello melsebaey, Kindly open a ticket https://whmcsdes.com/ca/submitticket.php?step=2&deptid=2
Thanks for your quick support , every thing working fine now.
Please respond to Ticket #765202, which I sent you ASAP. Many thanks
Hello hosni-meftahi, we replied to your ticket.
How to Activate my theme? Please Activate The Theme To Receive All The Updates ?
Please open a ticket
how to activate my theme – Please Activate The Theme To Receive All The Updates ?
Hello please I bought and installed this theme on my WordPress but I see that, the theme is a bit slow when loading the pages. What could be the reason?
Hello jijirijohnson, please open a ticket https://whmcsdes.com/ca/submitticket.php
Hello my friend, i have insert API for whmcs for import product but have error…have suggestion for imported product? thank you
Hello zeroproject, please open a ticket with a screenshot of the error.
Hello Is it possible to have same menu on whmcs part/pages that using on the WP theme ?
Hello runpark, this needs to be done hard-code.
Hi, I am getting 500 error during fancy demo import. Kindly check.
Hello akash2250, i replied to your ticket.
I installed theme and import demo as per guideline but Getting issue on home page also popup is not availabe and menu on hover also not working please help me
https://hostpoco.com/delete/yip/Hello hostpoco, please open a ticket https://whmcsdes.com/ca/submitticket.php
Hello, Does it supports PHP 8.1?
Hello actihost, WordPress doesn’t support PHP 8.1 yet.
Hello, I understand but does Phox supports PHP 8.0+?
Hello actihost,
Right now we didn’t support PHP 8.0 or 8.1 because WordPress didn’t do that.
https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/We are committed to making the theme compatible with the requirements of the work WordPress not above that or less.
https://wordpress.org/about/requirements/When WordPress fully supports PHP 8.0 or 8.1 make sure the Phox theme works with that without any problem.
Hi,
how can i use dynamic tag on price table price input. Please look at attached file
https://pasteboard.co/QCT666hzWpHM.pngother fields was working with dynamic tag.
Hello prestatr, we will reply to your ticket.
whats the # colour code for the blue background used in the theme
Hello spikeywelsh, Which demo?
the two blues used in primary demo
122d3e 274961
have you got them in hex
Yes
can i have the codes in hex
I Already sent them in my previous reply but i can’t type (hash) before them. you just need to add the hash before each code
thank you the only one i cant get to work is 122d3e
Please open a ticket. https://whmcsdes.com/ca/submitticket.php
Does the theme support use on multiple domains? all my own sites
Hello ioecc, Each Domain will need a license. (theme per domain)
is it possible to integrate with blesta ?
Hello wwvip222, currently, we don’t have a custom template for Blesta.
Hello, does your theme support multilingual versions? I am referring to the version of the WordPress version that docks with whmcs
Hello ioecc, we are compataible with WPML https://wpml.org/theme/phox/