25 comments found.
my purchase code don´t work. Can you help me?
Hello, Please submit your query to our support portal at – https://support.peacefulqode.com/. Or you can also email us at peacefulqode@gmail.com. Thank you.
hi,
i have these massges :how we can solve it
pilelabs/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0, pilelabs/woocommerce/content-product.php version – is out of date. The core version is 9.4.0, pilelabs/woocommerce/single-product-reviews.php version 4.3.0 is out of date. The core version is 9.7.0, pilelabs/woocommerce/single-product.php
how we can solve it
Hello, Please submit your query through our support portal – https://support.peacefulqode.com/ — we’ll be glad to help you. Thank you.
How do I change the default font on the site?
Hello, Submit your query through the our support portal – https://support.peacefulqode.com/. Our team will surely help to address your query. Thank you.
I get invalid theme name when trying to input the purchase code. When I tried to create an account to set up a ticket I never received an email to confirm the account.
Hello, Thank you for reaching out. Please submit your query through our support portal – https://support.peacefulqode.com/ or email us at – peacefulqode@gmail.com , and our team will surely assist you in resolving the issue. Let us know if you need any further guidance. thank you.
Estimado equipo de soporte,
Espero que se encuentren bien. Me pongo en contacto con ustedes para solicitar su apoyo, ya que al intentar validar la licencia con el código de compra tras la actualización a la nueva versión del software, me encontré con el inconveniente con el servidor.
¿Podrían confirmar si el servidor está activo o si existe algún inconveniente que esté impidiendo la validación?
Agradezco de antemano su atención y quedo a la espera de su pronta respuesta para poder resolver esta situación.
Hello, Thank you for reaching out. Please submit your query through our support portal – https://support.peacefulqode.com/ or email us at – peacefulqode@gmail.com , and our team will surely assist you in resolving the issue. Let us know if you need any further guidance. thank you.
Can’t validate the license with purchase code because the server does not respond after updating to new version. Is you server up?
Hello, We apologize for any inconvenience. Please rest assured that we are committed to providing top-tier support. To review your query, kindly visit our support portal at https://support.peacefulqode.co.in/, where our team will assist you promptly. Thank you.
your live preview is not working. It doesn’t load properly. How come?
please check Now
Perfect, thanks!
when you update Wordpress to the newest version 6.5.3 something happens to your theme, that it will not allow you to change the logo from the Theme Options. everything disappears and the original theme demo logo shows on my website. Please fix
Hello, Hello, Don’t worry we are here to help you. Please email us your query with the purchase code on peacefulqode@gmail.com Our team will surely help you. Thank you. Thank you.
Now to able find theme options in Admin Dashboard.
Also not able to edit Header as could not find any header settings. Kindly please help me fix this or else provide me refund.
Hello,
If you are facing any issues then Please ask your query to our support team they will surely assist you.
https://support.peacefulqode.com/ Or send an email to our inbox peacefulthemes@gmail.comThank you.
I’ve been trying to fix the Top Header on the Blog Page but no luck. How do I fix to show the Top Header in the Blog Page.
Disregard, got it fixed by enabling the Top Header on one of the Blog Post.. and it enable all the bog related pages.
Hello,
If you are facing any issues then Please ask your query to our support team they will surely assist you.
https://support.peacefulqode.com/ Or send an email to our inbox peacefulthemes@gmail.com Thank you.Why no updates since October 2021?
Hello, We are working on our next update. It will be released soon. Thank you.
So many issues are coming while working on the theme. Home page is not opening in elementor. Fancy box issue on home page.
Hello,
If you are facing any issues then Please ask your query to our support team they will surely assist you.
https://support.peacefulqode.com/ Or send an email to our inbox peacefulthemes@gmail.comThank you.
Hi – recently purchased – is there a link you can send me so I can preview the site? Your links on the item description page are obviously not working. Cheers!
Hello,
Sorry for the inconvenience. You can check the theme link here https://pilelabs.peacefulqode.com/
Thank you.
Hi! PreSale question, how optimized is this theme? I would like to know how fast it loads, since the demos have a negative rating
Hello
If You Want To Fast Rather Then This Speed Of Theme You Can Use Cache Policy, Cdn Policy, And Cache Plugins
And Tell Please Where You Find Negative Rating On Demo
Thank You
top
Can you send me the psd files?
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal https://support.peacefulqode.com/ Thank You
Thanks!
Hi do images come with theme purchase? For example, you have microscope, and background for each section that has DNA type molecules, etc.
Hello
yes images come with demo import.
thank you
Congratulations!! great support when i needed!! thank you!!
Hello
Thank you very much for your kind words! We are glad you like it!
No PSD included in download per advertised. Created a support account but no email was received to confirm. How do we get access to PSD?
Hello
please check your mail our agent send files over email
thank you
