24 comments found.
Demo imports do not include any image. Basically, What I got was the structure. No media files. Please help me solve this. I just want to modify the site according to my business.
TL;DR: No media in demo import install.
None of the demos on the website work. Please fix the links
Dear author, we use your FBTH advanced tab, it comes with “Edit Template” option. We can’t remove the edit template button at the top of the advanced tab – content area. We tried to look for a fix everywhere but couldn’t find anything. Please suggest how to fix it. Thanks
There is a conflict between your template and Elementor. Finest Core and Elementor are not compatible. When I deactivate Finest Core, I can access Elementor, but the design breaks. Conversely, when Finest Core is active, I am unable to redesign or modify any content on my website. This issue significantly limits functionality and creates a frustrating user experience. A resolution or update to ensure compatibility between the two would be greatly appreciated.
There is a conflict between your template and Elementor. Finest Core and Elementor are not compatible. When I deactivate Finest Core, I can access Elementor, but the design breaks. Conversely, when Finest Core is active, I am unable to redesign or modify any content on my website. This issue significantly limits functionality and creates a frustrating user experience. A resolution or update to ensure compatibility between the two would be greatly appreciated.
Hello author, the website and the pages are all good on Mac but don’t appear okay on the Windows platform, what should we do? For example, the background colour comes on top of the images/screenshots we uploaded? let us know how we can fix them. The menu also does not come okay on Windows. thank you
Hi my theme is activated. But the demo data cannot be imported successfully. It just stopped at 99%. I already created a ticket but still not get any response from you.
Hi, is it possible to help import the demo data asap? Thanks.
Hi, can you let me know the progress asap? It’s really urgent for me. I need to get it back to client!
Hi, if you follow these videos, you will be able to setup our theme: https://www.youtube.com/playlist?list=PL0w4XE8uggIWjj3-O8UWNjvp8uVDGCJ5F
If you need any help regarding the theme setup, kindly create a support ticket from here: https://finestdevs.com/support/
this is chetah theme. You sent me the sharepro theme link??? It can’t help me to import the demo data in this way
Extremely sorry for the wrong link. Kindly follow this video: https://youtu.be/sei1csHJYL8
This process is same for Chetah theme.
I’ve created a ticket to your mailbox but didn’t get any reply from you.
I can see your support ticket is already investigating by our development team. Since your website is hosted in Siteground, there are some limitations which is causing the issue. Kindly hold on. An agent will reply you as soon as we have an answer from the developers.
HiiI create a ticket but not solve Problem
HTML version of this template?
Hey, Mobile navigation don’t work, inner pages don;t import properly , inner pages missing in theme, already created a ticket asked for a temp user login shared by no action or no response from your side.
hey I downlaod whole website in localhost now none of the demo imported, or if I clean my wordpress then I am unable to activate it
Hi How to change Main Manu and Footer of any Page, support I want to use Header 3 Instated of Header 1. And I want Footer 1 instread of Footer 3 for every page (Prebuild Page).
Hi, sorry for the late response here. For faster response, kindly create support ticket from next.
You can follow this video to know how to control header or footer: https://www.youtube.com/watch?v=Jf2RHYGLIcw
Hello,
When I update ’’Finest Core’’ plugin, from default 1.0.0 version to latest 1.3.4. Theme completely looses, this Button in Elementor – ’’FBTH Button’’.
I had to find and revert back to 1.0.0 version, as that was only solution that worked for me. Tried to copy same button, from other Demo templates, but that does not work, as it’s completely wiped out with latest update.
So all I can do now, is keep remembering to not update this plugin…
Hi, I am sorry to hear your issue. Did you create a ticket for this issue? Since this problem needs developer attention, you need to create a ticket for this. If you haven’t already, you can create from here: https://finestdevs.com/support/
Thank you, just created a ticket.
do i edit on elementor? it’s going all weird when i do: https://www.aluuka.com/
I don’t see the figma files in the download? Where can I access?
Hi, to get the Figma file, kindly create a ticket providing your license key. To create a ticket, visit here: https://finestdevs.com/support/
Hi Can i use woocommerce with your theme or not?
Hi, sorry for the late response. Yes, you can use WooCommerce with this theme.
I didn’t get proper styles for button after installing hte demos.
Hello, I cant seem to get past the Explore & Install Demos screen.
Are there any support documents on setting up the theme, like adding the navigation menu after the demo install? I cant seem to find any supporting documents. Thanks,
Hi, you can check our video tutorials from here: https://www.youtube.com/watch?v=UzmPJowc-Tg&list=PL0w4XE8uggIWPeVy-2h_EBE8aT-CqUzUu
Also, written documentation is here: https://finestdevs.com/docs/docs/global/getting-started/system-requirement/
I get an error when I install the required plugins
Downloading installation package from https://updates.finestwp.co/plugins/?action=download&slug=finest-core-chetah"…
Download failed. Not Found
Hi, I can see that you’ve contacted using our support channel. Our support team will resolve this as soon as possible. Thanks for your patience on this.
