80 comments found.
Hi, opened a support ticket three days ago, and haven’t received a response. Can you please check it ASAP? Ticket #11216. Thank you.
when try to install: Elements Ready Addon
it always gives me this error: Something went wrong with the plugin API.
can you please help me fix this issue ?
Can you please open a support ticket at
https://support.quomodosoft.com/support/loginWe will sove the issue
Thanks
please let me know if this theme require to subscribe to the elementor pro or not ? to be able to edit the content and the widget i want it to be looks like the theme image. because i really facing alot of issues while try to edit my content and blocks of the theme or let me know how use edit and import blocks from the Elements Ready Addon.
i still facing the complexity edit of this theme with elementor this theme require to subscribe to the elementor pro to create it and to be looks like the theme image.
am sorry but i need a full refund because that’s wasted my time to edit it and can’t use it untill now.
Did you open the support ticket? give me the ticket number.
meantime we dont need ELEMENTOR Pro.
i can assis you on this.
you already deleted my support ticket but, i get the ticket number now from my email ticket number: #7842
We did not edited the Ticket its already there. We replied and you also .
please check: https://prnt.sc/gyqUYHlQtPWl
you are already closed the support ticket even before you known or asking this issue is solved or not.
Hey, I couldn’t find where to import the demo. additionally – do you support RTL? (I’ve opened a ticket as well #5154).
Let me check the support ticket.
Okay, waiting…
Any updates?
Thank you for your answer! never would have guessed to turn on the Backup & Demo Content on the unyson thing
Hello,
When I activate Elementor with Growth theme, there is an issue occured: “Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Color’ not found in”
What should I do to overcome this?
https://yusufozbay.com/can you please open a support ticket at https://support.quomodosoft.com/support/login/
our support team will help you to overcome this
Unyson plugin is causing a critical issue in site health.
An active PHP session was detected Performance A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
Hi, during installation process, Import of demo content does not work (neither demo content install-error message nor dummy content upload-cannot find it in download pack). Could you please support. Thank you!
please email me at abdur.rohman2003@gmail.com
Thank you – sent an email, please could you get back to me? Thank you so much!
getting Class ‘Elementor\Scheme_Color’ not found error.
Their website doesn’t work for support. Also this theme is not “well documented.” I don’t know why it says that. I’ve emailed the author today (7/9/22) requesting support for what should be a BASIC change to various page templates and I will let other potential buyers know if I receive a response. Thank you.
I’m adding an update here. 1) I did not ever receive any support. I was told there was a holiday and I’d receive support after that. I did not. 2) Additionally, I now have an issue with uploading demo content. The “Invalid byte position” error. Please advise asap. Thank you.
There’s a plugin conflict and due to this issue, my website is down. Could you please help me with this? How do I send you the invoice to prove that I purchased the theme ?
email me at abdur.rohman2003@gmail.com
you said your latest version 1.9.2 but what I keep downloading is 1.9.1. Unfortunately my website is still crashing with the elementor issue.
we have already talked about it. Thank you!
I can not enter your support portal and open a ticket. An error often comes up. Please fix it.
email me at abdur.rohman2003@gmail.com
What kind of hopeless theme is this? Since I brought this theme, no one has ever responded to my emails, no help, no support. The theme is slow, prone to bugs. My site has been hacked due to the vulnerability of this theme; and after losing all my designs, I want to start all over and you can imagine that I have been looking for DEMO IMPORT links for the past one hour? What a shame!
Hello, please could you tell me how to force an H1 on pages & portfolios pages?
SEO wise this is not optimized, the title is first in the code and a H3 instead of a H1.
How do I disable the breadcrumb on a page and to edit the header
How can I import demo template please explain me. urgent
It’s keeps showing a danger icon, when I try to import the demo Content…
How can I import demo template please explain me. urgent
thank you for your query, but it seems you are not verified buyer of the theme.
is this them support RTL ?
NO
Hello. Great theme ❤️. I want to buy this theme right now. I have a question, I don’t see a possibility of changing the colours of the theme to Dark and yellow mode. Is there a possibility to change the colours in this theme ? Please let me know. Thank you
Thank you for your appreciation. You can do it with custom CSS. We don’t have the one click settings to change the color.
I can’t to load the icon of font-awesome, because wordpress cant’t get this file(“wp-content/themes/growth/assets/css/font-awesome-5-pro.css?ver=1.0.1”)
What should I do ?
I’ve been emailing abdur.rohman2003@gmail.com since March 4th. My only email was answered with the promise “I believe we will be working full fledged from tomorrow onwards.” But until this April, there has been no assistance at all. This really pisses me off, because I need help right away. Please pay attention to my email and provide assistance as soon as possible. Because the last help I received was responded to a month after.
