52 comments found.
Is this theme tested and compatible on versions of php 8.0 and higher?
Yes, this theme is compatible on PHP 8.0 Thanks.
Hi, is this compatible with Wordpress 6.4.1?
Hi, yes, this theme is compatible with WordPress. 6.4.1
Hi, there seems to be no option to change colors globally when most themes have this feature by default. Can you please respond to my ticket #3494813
Hi, you will get reply soon. Thanks.
I made a request on August 25, 2023, at 5:02 pm. The ticket is still open, and no one seems to be taking it seriously. I expect my request to be addressed as discussed. This process has become extremely frustrating, and I am deeply disappointet…
Hi, we will check and reply soon. Thanks.
Hi , How do you hide the author, date and comments on services’ pages ? .Also how do you make the banner thinner on top and title text smaller ?
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi . Is this compatible with Wordpress 6.3.1 ?
Hi, yes, this theme compatible WordPress latest version.
Sir, please!!! Check Ticket #3446077! I need help with the customization because this Theme is not customizable!
Hi, you responded from our support team. Please contact with our support team. Thanks.
FAQs doesnt work. Accordions don’t open, also not Tabs.
By the way, last Update was in June 7… So much Bugs, when you want to make a Update???
Hi, please contact with our support team. Thanks.
3 days ago I make a Ticket. No answer!
Sorry, I get an answer but I didnt get a Email Nitification that someone respond to my Ticket. Thats why I thought I get no answer. I answered on Ticket #3446077, could you please take a look. Thank you!
Hi, you responded from our support team. Please contact with our support team. Thanks.
Hello
I am unable to use the theme. The error pop up on activating buildnox-plugin. Please support.
My ticket no is #3428412
Hi, you got responded from our support team. Thanks.
Hi, how i can change header fone banner and banner image? https://prnt.sc/yDGlI4PTmVNm (this is shot from page options), just after update the page that menus change to default( and images become is blue https://prnt.sc/HSMGL71HoJNA
Hi, please send us a support ticket. Our team will help you. Thanks.
I lost my verification code( but i have many proofs that i have lic theme
I was one of the first to buy this theme
How to lost your verification code?
colleague, bought the theme for his personal gmail box. Retired and no contact with him( but I work with her
Send us email here macrasel21@gmail.com
Hi I am trying to submit a ticket but I am getting the same error mentioned in this thread. I am trying to make updates to the services settings.
Hi, please send us a support ticket. Our team will help you. Thanks.
It will not let me – It keeps giving me “Whoops something went wrong” with no reason.
Please share which problem are you face. Thanks.
I am trying to make changes to the Services template. I would like to hide the author, date and comments.
Hi, share your ticket issues. Thanks.
Is it possible for u to share with me some PSD/Figma file when I purchase this theme?
Yes, possible. Thanks.
Hola, trato de salvar mi página y muestra Error del servidor (403 error) ¿me podrían ayudar con una solución?
Hi, you can contact with our support team about your issues. Our team will assist you. Thanks.
This theme looks really nice, but I’m pretty worried about these bugs I’m seeing in the comments… Have they been fixed??
Hi, we have fixed all issues. Thanks.
Your support system does not accept support tickets. Keep getting the No valid check type! As a professional don’ t you think you have to do something about ?
Please check now. It should work.
Unfortunately it does not work. again: No valid check type!
The problem that I want to report is the incomplete demo import without any error while it’ s being done. No ready made static pages, no menus, nothing….
Again I am getting popup titled: 2.WHOOPS, SOMETHING WENT WRONG an empty bullet and an OKAY button ….
This is completely unprofessional handling of me as a client. Due to your problematic-bug support ticket system I am stuck for two days and instead of providing me a way to report the problem even via email, you have left me without an answer for the last 24 hours and I just lost my client. So as I have done officially via themeforest I am asking once for my money back.
Like last commentor, I keep getting the checktype error when trying to create a ticket. What the heck? I have signed in and signed out. I have 2 current licenses…
No valid check type!
Theme is really buggy. What’s going on? No style options for header, on mobile it seems to create weird white block over homepage header when navigating to it. Would really be helpful if we could open a support ticket to find out why this is so glitchy.
Hi, i bought your theme and wanted to contact the support via Tarch Ticky. i login with the themeforest details but i cant send you a message. its says there is no valid check type. Where can i send you my questions? otherwise i cant contact you.
Hi, you can check with sign out. Thanks.
Hi, hope you are well. I can’t mofidy all the block text (p). How can i solve it ?
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi, pre order question please. Is it possible to link recent project featured image directly, I mean a clickable featured image, instead of adding these icons over ?
Hi, yes, it’s possible. Thanks.
My client is interested in this theme for their new website can you please answer the following: 1. Has the demo import issue been fixed? 2. Do I need to buy Elementor before I can get the demo content? 3. Do I need to buy an image slider to get the slider working as you have in the main demo?
How do you change the theme colours?
Hi, please send us a support ticket. Our team will help you. Thanks.
