74 comments found.
saya belum tau cara edit thema, bisa di bantu?
atau berikan saya video cara edit themanya
Hi,
Thank you for reaching out to us.
Please refer to the following link from our knowledge base to learn how to edit your theme:
https://docs.wedesignthemes.com/jusdial/If you encounter any other difficulties, please don’t hesitate to contact us. We’ll be happy to assist you.
Please send your request to us directly at this email support@wedesignthemes.com
Hello,
Our purchased theme’s listing detail page is displaying a persistent 404 error, preventing essential functionality. We urgently need assistance or a refund.
We are receiving the following message when we open the details of listing “404 Sorry, the page you are looking for cannot be found. It seems that the URL you were trying to access is either incorrect or the page has been removed.”
Hoping that this matter can resolved on urgent basis.
Thank you.
Maham
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
Hi, I just import Demo Data via unyson plugin, but the categoy listing, and listing page shows 404 error, when i am trying to open any listings help me to resolve the issue.
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
It looks great and almost fits perfectly the shoe size I was looking for.
Hi.,
Thank you for contacting us and showing interest in our theme.
Can you share your main issue in detail with Screenshots or a short video reference it would be a better understanding for our support to investigate that issue and assist you with a better solution.
Any Chance to turn your theme to link catalog, something like https://www.futuretools.io/ No Theme on envato offers this kind of feature right now!
Hi.,
Thank you for contacting us and showing interest in our theme.
Can you please more details about your requirement on this theme, and help us have a better understanding of it by getting back with any Screenshots / Video references to our support team we will gladly assist you.
I was wondering if it was possible to directly adopt one of your “live preview” designs. Is there a step-by-step for specific settings to get that up and running that I could follow?
Hi.,
We apologize for any inconvenience caused. While it is not possible to directly access our live preview settings, rest assured that the theme’s demo content and settings are configured to be the same as what you see in the live preview so if you need to change the settings as you like then only you can change them.
Thank you!
Thank you. Is there a step by step walkthrough of how?
I want to activate specifically, Home 1 on this page – https://preview.themeforest.net/item/jusdial-directory-and-listing-wordpress-theme/full_screen_preview/45937141?_ga=2.144379189.1007134731.1688970182-1714498649.1685828382&_gac=1.79316582.1687224175.CjwKCAjw-b-kBhB-EiwA4fvKrIq3md_8vUPGKtujwjTwdLRX6LKATTLePZ93XiDdMQoN6TsD6-UPvBoCQNcQAvD_BwE
Can you tell me how I can do that?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi on your home page demo for the Home 5 Demo, the banner (Hot Deal, Flat 20% off, Free Delivery) can this be chnged? Many Thanks
Hi.,
Thank you for contacting us and showing interest in our theme.
Yes, that banner is changeable so you can change it as per your needs.
Regards., DesignThemes
Hello, impossible to create an account on your support platform and I haven’t found any answers to my questions in the documentation, which is really very light…
How can I find the city ID to insert for the home page? I use Loco Translate for translation, but it’s not possible to translate the user dashboard. Could you help?
Hi.,
1) Kindly, share the purchase code and the registered e-mail id, so that we will reset your support forum login and share them with your registered e-mail id.
Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
2) Please refer: https://prnt.sc/SEmmg1r6QgqM
3) Please make sure that all the strings in the directory plugin are properly translated.
Thanks!!
Regards., DesignThemes
Hello, thanks ! Where can I send you my purchase code ?
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
I’m going crazy to open a ticket, no ways to insert the purchase code because the JusDial Theme isn’t in the list. So I’m completely blocked. My problem is some pages like listings and listings-category goes in 404 page not found. In the options of the theme I cannot find the Agent option to add one… what happened? Please tell me how can I solve or open a ticket registering my purchased code
Hi MatteoPC.,
Please navigate to Settings -> Permalinks -> Save Changes.
If still facing any issues please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that we will check and assist you with a better solution.
Regarding your support forum query, kindly share the purchase code and the registered email id so that we will create a user and share the login credentials through your email id.
Support Forum Link: https://themessupport.com/forums/forum/jusdial-directory-and-listing-wordpress-theme/
Thanks!!
Hi, I wrote all data via the right bottom form. Thanks
Hi MatteoPC.,
Thanks for sharing your credentials with us.
We have replied to your email id kindly have a look.
Hello DesignThemes. First of all, I was wondering if you could let me know which provider for maps you use. Specifically, does your platform support Leaflet maps?
Additionally, I have noticed that my website is taking a long time to load and constantly showing a magnifying glass. Is there a way to replace the preview loading image with my own logo or remove it altogether?
Lastly, I am interested in increasing the font size on my website. Is it only possible to do so through CSS? I appreciate any guidance or suggestions you can provide.
Thank you
I forgot to ask, is it possible to bump up the ad? Is there a promotional plan available for already added locations and advertisements?
Hi.,
Thank you for contacting us and showing interest in our theme.
Please have a look: https://prnt.sc/YLwBBhCpgrxO (is it ok)
1) Yes, We are not sure but we can achieve this with the party plugin.
2) Yes, You have to change the logo images as per your needs.
3) You can change the font sizes also as per your needs
4) Sorry, Currently, we do not have the option to promotional plan available for already added locations and advertisements
Thank you!
Thank you
Hi, I have a few pre-purchase questions. Can I use this theme for a classifieds site like leboncoin? Basically a sell everything from the outside shed, garage attic sort of site.
With the classifieds ad packages, can I setup a free package that just allows 1 image? This is important for me.
Also the other ad packages with extra images, longer duration etc. Also can it have an options feature as the ad is being created, so as, make it a featured ad on the front page etc for a small extra charge
Can I use this theme as a directory for people on holiday, restaurants, hotels, emergency services, local product stores, swimming pools, casinos, etc etc etc. Again with different level paid packages, and also a very basic free one.
Events, can this theme make events, local seasonal festivities, teaching evenings etc etc, again, paid packages at different levels and also a free one.
Do uou have a refund policy and if so how many days do I have to see if your software is suitable for my needs.
Also is this theme compatable with the latest Wordpress release?
Also, what’s the catch? Why so little sales.
Kind regards.
Raptor.
Hi Dev559Koheleth.,
Thanks for contacting us and being interested in our theme!!
The requirements which you are looking for are available on our theme.
1) You can use this theme as leboncoin site to list classifieds.
2) Yes, it’s possible to list packages with limited images at free of cost.
3) Yes, we have an option of a featured ad.
4) You can customize the theme to list classifieds as per your requirements like a holiday, restaurants, hotels, emergency services, local product stores, swimming pools, and casinos with different packages.
5) Please refer to the article about ThemeForest refund policy https://themeforest.net/page/customer_refund_policy
6) Our theme is 100 % compatible with the latest WordPress version.
Ok, thank you for the quick reply.
I see, this is a brand new theme only recently released yeah! Hence the low sales. You will be supporting and developing this theme for a long time to come yes, adding new features fixing bugs etc.
What are the minimim requirements to run this theme?
I can use Paypal for payments for classified ad packages and directory packages?
Are there any hidden costs for it to function as advertised?
Close to buying this.
Thanks.
Also, can I have more than one installation of this software. I have it in my checkout basket with the 12 month option for help so when you have answered my above questions, if they are positive answers I will purchase and enjoy a long and happy relationship with you. 
Nothing hidden, no surprises etc.
Hi.,
1) Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
2) PayPal Payment : Yes its Possible.,
3) According to Envato’s licensing terms and conditions, you need a license per domain install of the theme, regardless of whether you are using a multisite installation or not -> https://themeforest.net/licenses/terms/regular
Go ahead and purchase our theme. If you’re facing any kind of difficulties in setting up or configuring the addon, please get back to us.
Thank you, we look forward to helping you!
Ok, one last question, you say regarding using Paypal as a means of payment, ‘yes it”s possible’ that sounds a bit vague, is there a payment settings area in the admin backend where PP is a choice? And can you provide a screenshot of it please. Is there a demo I can take a look at of the admin area? Thanks again, Almost there.
Hi Dev559Koheleth.,
The payment options can be changed as per your requirement using Woocommerce payments.
Thanks!!
Great Work,Congratulations GLWS
Hi TmdStudio.,
Thank you for your wishes and appreciation.
Regards., DesignThemes Support.
your theme not really responsive on some size of screen. i resize the zoom function using chrome, proper view on 80% https://www.awesomescreenshot.com/video/17942337?key=bd2cd4bd646cc0a493f1e958a0803c57
Hi LeyparkTV.,
Great day. Thanks for showing interest in our theme. We checked and fixed your query. It is an Elementor regenerate issue, we updated and regenerated the options. Now your query has been resolved.
Thanks!
Happy to continue business with you!!
Regards., DesignThemes
just a quick question, 1-can i use the theme for service finder. 2-can service profiders register, publish bookable services with time slot with same day date slot. 3-I wan to use the theme for the same day date with time slot. 4-I want customers to be able to book services with a specific date, if a customer wan a service on the 10th of june only they should be able to do so.
Hi Toofes.,
Great day. Thanks for showing interest in our theme. As per your query, you can find a service based on your registered user in the theme. But, there is no booking option to get a date and time slot in our theme.
But, we will consider your requirement in our future theme updates.
Thanks!!
Regards., DesignThemes
