3030 comments found.
FEATURE REQUEST:
Lists with icons.
Everything about this theme is amazing, I’m trying to recreate a list I created on many themes before where I have a list but each bullet point is an icon instead. But I don’t see this option anywhere?
Hi,
Thanks for your suggestion. We will add the mentioned option to our to do list and check if it will be possible to implement in the future. By now, you can use an HTML solution:
<ul class="-unlist">
<li><i class="bi bi-arrow-right-circle" /> List item;</li>
<li><i class="bi bi-arrow-right-circle-fill" /> List item;</li>
<li><i class="bi bi-slash-circle" /> List item;</li>
</ul>
Feel free to change the icons from my example with the required ones from the following list by copying the specific icon’s HTML:
https://prnt.sc/LIpPvXclSPDM
You should get something like this:
https://ohio.clbthemes.com/custom-list/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Awesome temporary solution, thank you for that.
You are Welcome.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, my apologies, I open a request with the wrong account. My original request was:
Hello,
I have installed WooCommerce to manage digital downloads only. When I add the product images for download, WordPress crops the main shop page images. I tried disabling the image cropping in the WordPress media settings and also in the WooCommerce section under the Appearance -> Customize -> WooCommerce -> Product Images menu, but the images in the shop are still cropped at 300×300 px. Is it possible to disable image cropping and manage their size within the shop?
This is a sample page:
https://messana.tech/downloads2/Thank you
Kind regards
Hi,
Thanks for reaching out.
Try to regenerate all the thumbnails after disabling image cropping using the following plugin.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for your answer. I already using a thumbnail generator plugin, this is not my problem. The problem is the main shop images are cropped even if I have setup WooCommerce to “uncropped”. I notice this custom image format on Ohio:
ohio-shop-cropped
It is possible to setup Ohio to use the main shop images at fixed uncropped image size?
Thank you 
It is also possible to fix the Ohio main shop thumbnails class to be with a max-height: 300px; and the width proportional to this height?
Thank you again
https://prnt.sc/b5DPB-737gyy
In that case you should have original image proportions without cropping, please check my SS below:
https://prnt.sc/36rVhTjR0enR
If the images are still cropped try to use the plugin I was suggesting above to regenerate all the images. Also clear all caches if you have a caching plugin installed on your WP environment.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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FEATURE REQUEST:
The new badges feature you have is really cool. Is there a way to give any badge a hyperlink and set it to open in a new tab so that users can click those links as well.
That would be very useful and make the already cool badge feature even more cool!
Hi,
Thanks for your suggestion 
We’ve added this option to our ToDo list and will probably add this feature in our next update.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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awesome, I’m using the feature to replace the tags design on a blog post and this update would allow me to use it as a blog tags alternative!
Can’t wait, thank you.
You are Welcome, stay tuned!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
I have installed WooCommerce to manage digital downloads only. When I add the manual’s image for download, WordPress crops the images. I tried disabling the image cropping in the WordPress media settings and also in the WooCommerce section under the Appearance -> Customize -> WooCommerce -> Product Images menu, but the images in the shop are still cropped. Is it possible to disable image cropping and manage their size within the shop?
Additionally, I would like to ask if it’s possible to convert the “Read more” button so that it directly initiates the manual download without entering the product page first.
Thank you
Kind regards
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I found out that on your checkout page, it shows the number of items purchased multiplied by the total value. Isnt it supposed to show number of items purchase multiplied by the single unit price?.
Can you give me a code to change this, I will like it to be number of items purchase dmultiplied by the single unit price.
Thank you
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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The add to cart button keeps hanging, How do i solve this, I am guessing its a theme issue
Hi,
Seems like the issue is caused by the most recent WooCommerce update. We suggest you downgrade WooCommerce plugin to the previous 7.7.2 version. And we will add the compatibility in our further update.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you, I noticed it affects the ajax loading only. I have disabled ajax loading and it works just that the page now has to refresh which i dont really like, I will try what you have said.
You are Welcome!
We’ve already fixed the issue in our developing version, so stay tuned and wait for a further update.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Please can you tell me why add it cart button is hanging up – i disabled the theme and it works perfect
https://swellcloud.co.uk/product/st-agnes-swellcloud/Hi,
Seems like you use an extra e-commerce third-party plugin. I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hi ive disabled all plugins and problem still exists?
Hi,
We need to access your admin panel to address the issue. It’s hard to find out what is causing the issue just by having your website URL.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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UPD. Seems like the issue is caused by the most recent WooCommerce update. We suggest you downgrade WooCommerce plugin to the previous 7.7.2 version. And we will add the compatibility in our further update.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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How can add footer columns from 4 columns to 5 columns
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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no problem, thanks
You are Welcome!
How do I disable “read time” as it is very inaccurate?
Hi,
Thanks for reaching out.
From your WP dashboard navigate to Theme Settings > Blog Settings > Cards and switch off the Reading time option.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, sorry to bother you but I have an issue with the missing title on any post.
E.g: https://messana.tech/radiant-wall-ceiling-in-the-messana-italia-office/
The post have the title, there is something I need to set on the preferences maybe?
Thank you!
Hi,
Thanks for reaching out.
Seems like the Page Headline component is disabled somewhere in Theme Settings. That’s why it’s hidden on the front end of your website. Try to open the specific post and check if the Page Headline is turned on under Page Settings > Page > Page Headline.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you, it has solved my problem
May I ask you for another info?
It is possible to hide the author below the post title?
Thank you again for your precious help!
.single-post .meta-holder .meta-item:nth-child(1),
.single-post .meta-holder .meta-item:nth-child(2) {
display: none;
}
Please let us know if it works for you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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It worked perfectly, you has been super kindly.
Thank you!
Glad to hear that!
If you like our support, you can help us by rating Ohio for Customer Support on ThemeForest.
Thanks
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi there, I want to have a button trigger a popup form (gravity forms). You suggested to someone else to use the link ’#subscribe-init’ to trigger a contact form 7 popup… can a class or something be used to trigger popups of other kinds of forms/html?
Hi,
Unfortunately, the mentioned method will work with our popup only. However, we can help you to replace the Contact Form 7 form with the one from Gravity Forms if the appearance of our subscribe popup fits your needs.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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The appearance and everything is perfect, but contact form 7 is extremely limited with functionality. I want to connect my gravity form to zapier and a CRM, so that’s why I just want to fix that.
The alternative is to find a popup plugin and then style the buttons to match as closely as possible whilst disabling the theme built in form – which is just a waste of your awesome work! So I want to avoid that please.
https://prnt.sc/gnsSiNhtT1P9
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Oh, very nice. How do I start that process please? What do you need from me?
Please open a ticket with your inquiry at our help center and provide your temporary WP credentials. So that we will be able to create a child theme for you where we replace the current form with the Gravity Forms.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
My support expired but please, update Ohio to fix the Lazy Load of images and elements. It’s not working correctly.
Testing in a google chrome using my iphone 12 pro max the images not show with fade in effect like in desktop, test please in a real mobile device using google chrome to understand what I’m talking about….
If you need I can record a video to show you…
Hi,
Thanks for reaching out.
Sharing the specific links with the issue will be much appreciated for us to proceed further with your inquiry.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Where do we add a favicon?
Hi,
Thanks for reaching out.
From your WP admin dashboard go to Appearance > Customize > Site Identity and there will be an option to set a favicon for your site.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I’m unable to modify the top-offset value for the blog. I need a custom value specifically for the blog, but when I insert it in the blog page settings, nothing happens on the frontend. I also tried adding a custom class, but again, nothing happens in this case either.
Here’s the code I used:
.page-container.top-offset { padding-top: 10rem; }
What am I missing?
Thanks
Hi,
Thanks for reaching out.
Can you share the link where you added the code? So that we will be able to check if it’s added correct and if need provide the solution for you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for your answer. I tried both these modes:
https://prnt.sc/9MZF0FgM-3f1 https://prnt.sc/57awcmjJxBF8Unfortunately we are not able to check anything without having the output of that codes. Can you share the link to your site?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Yes, you can open the blog page from this URL:
https://www.messana.tech/blogI have set up this blog page using the WordPress Reading Settings. In the blog page editor, I have adjusted the top margin of the Ohio Page content top margin to 10rem. Let me know if you prefer I use the CSS style instead the Ohio Page content top margin.
Thank you,
Enrico
Thanks,
Seems like there’s no such code on your site at all.
Try to modify it a little bit like this:
body.blog .page-container.top-offset {
padding-top: 10rem;
}
And add it globally under Theme Settings > Custom CSS menu.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for your answer. Please, have you a style for the post with sidebar? The above padding work only on the main blog page but, when I click a post the padding return to default.
Thank you
body.blog .page-container.top-offset,
body.single-post .page-container.top-offset {
padding-top: 10rem;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you so much!
Kinds Regards, Enrico
You are Welcome!
If you like our support, you can help us by rating Ohio for Customer Support on ThemeForest.
Thanks
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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There is a problem with the z-index’s gallery, again. This line of css doesn’t work anymore:
.gallery-opened .page-container { z-index: 1000; }
Pls dont ask me to open a ticket as im sure im not the only one who noticed the issue, thx
Hi,
Thanks for reaching out.
I’d kindly ask you to remind your ticket number so that we will be able to check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, i didn’t open a ticket and i wouldn’t as it’s a waste of time. As i wrote before im sure enough others are having the same issue so cannot we speed up this thing? cannot you just paste me the right css so to saving time?
thx
Additional link where we will be able to see the issue will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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How to enable the mega menu? i couldn’t find an option…
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
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When will support for mega menus be added?
Hi,
Thanks for reaching out.
There’s a standard mega menu:https://prnt.sc/n_1o-iaQuvCY
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the Colabrio Team
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Thank you for your reply. I know that he can open a wide format in the menu options, but it cannot freely add images or customize styles. The hub does a good job in this regard. I think Ohio can learn a bit. Of course, the theme cannot adapt to the feedback of most people, but these new attempts may be an opportunity for users like me who have already purchased to pay to upgrade their experience.
Thanks for your suggestion
We’ve added this option to our ToDo list and will check if that would be possible to implement in the future.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Error 500 when importing demo? https://prnt.sc/y3KoVyJHchQm
Hi,
Thanks for reaching out.
We are really sorry for the inconvenience you have. I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
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Could you pls upload new version of WPBakery on your server (https://plugins.clbthemes.com/js_composer.zip )
Hi,
Thanks for reaching out.
The latest version should be there. Try to remove the plugin and install it from scratch under the Appearance > Install Plugins menu.
Sincerely,
the Colabrio Team
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thank you
You are Welcome!
Before purchasing, I was wondering if it’s possible to change the color of dark mode? I notice that the code is #161519 which is kinda bluish grey, is it possible for me to change it to a more pure grey? Great looking theme.
Hi,
Thanks for reaching out.
There’s an option to set a custom dark mode color.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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