3007 comments found.
Hello Dear!
I purchased your template a few days ago, and now I’ve decided to start testing it. Since I have little experience in this matter and need to learn and figure everything out, I’m using a free 30-day hosting service where they provided me with a temporary website address.
My question is: if I activate the license on this temporary website and then spend one or two weeks studying and configuring the theme I need, can I transfer the configured template to the new main domain that I purchased later? In that case, will I be able to remove the license from the testing site and activate it on the new main domain?
Will I have to purchase a new license? 
Hi,
Thanks for reaching out.
You don’t have to purchase an extra license since you will be able to detach the license from the staging website and activate it on another one.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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How do you guys setup mega menu?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, I’m trying to do a demo import and I keep getting an notice of error (500). All the all the minimum php settings have been set higher than the required minimums. Could you assist with this?
Hi,
Thanks for reaching out.
Sure, we can help you with that. Just send us a personal message and provide your temporary WP credentials.
Also, write the demo templates you’ve been trying to install.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I’m creating a page full of statistics for our social media handles. I’ve created some php code that pulls this data and then I’ve made a shortcode to use on the front-end.
The issue is, when I paste this shortcode in the counter (number field), it doesn’t work. I can see why, but is there a way to have a counter that is updated automatically instead of manually? I just want to paste a shortcode that is active – or if this is not possible, is there a way to style the text around my shortcode so it behaves just like a counter?
Hi,
Try to use the following HTML structure for your own shortcode:
<div class="ohio-widget counter -left-icon -center" data-counter="63">
<div class="counter-number title titles-typo ">
<div class="holder">
<span class="number">0</span>
</div>
</div>
<p class="-unspace">Headline</p>
</div>
Where attribute data-counter=”63” should be replaced with the dynamical value.
In that case, you should get the same appearance with the intro animation as the standard counter shortcode has.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I would like to generally resize the images in the Light/Box/Popup to with 80vh /hight 80vh . How and what do I have to specify in the theme css ??
Hi,
Thanks for reaching out.
There are several popups in the theme. Can you specify which one you mean?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I’d like to have all of my blog articles as /insight/ postname but when I make this change in permalinks page it also adds /insight/ at the start of the portfolio slug. I’ve also added my portfolio page under about us.
Is there any way of having: Blogs: mydomain.com/insight/postname Portfolio: mydomain.com/about/portfolio/portfolioname
Hi,
Thanks for reaching out.
Unfortunately not, as you might see the permalinks are changed for the whole website along with portfolio projects and other post types:https://prnt.sc/gKYVI6-J2GNT
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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do you have html version for the same theme
Hi,
Thanks for reaching out.
Unfortunately we have a WordPress version only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I would like to know if it is possible to include the Google Font “Inter Tight” which I can’t find in the font list in the Theme Settings. Thank you.
Hi,
Thanks for reaching out.
If you don’t have the mentioned font type, try to remove and install Ohio Extra plugin from scratch using Appearance > Install Plugins menu.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks for the answer, I’ll try now. Although I have doubts that it will change anything, because I just installed the theme with the latest version. I will let you know. Thanks again!
Thanks so much! It works!
You are the best!
You are Welcome!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I want to enable the shop filter and the breadcrumbs like in your demo page:
https://ohio.clbthemes.com/shop/I’m with Elementor and I’m unable to find where to enable them, I look also in your documentation but I’m not able to understand how configure it. Can you kindly explain me hot to obtain the same look?
Thank you in advance!
Kind Regards
Hi,
Ensure, that your product archive page should be marked as a “Shop page” at WooCommerce > Settings > General:https://prnt.sc/Z-NcroG5Eifb
Also, check if the Breadcrumbs element is activated under Theme Settings > Page > Breadcrumbs.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
The map doesn’t show anything. Let me know how to resolve this. Thanks.
Hi,
Thanks for reaching out.
Please read the following guide:https://docs.clbthemes.com/ohio/tips-tricks/#googlemaps
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey, (1) a few months ago you helped me to keep the text menu from the desktop version in the mobile version, and now I need to have the possibility to set the hamburger menu for the mobile version but I can’t reverse the text menu from the mobile version.
(2) In the mobile version, I want that some elements would be boxed (like the footer in the attached image) but it is not possible to get it (not even with code), if I apply margins it just move the box to the right (creating a margin in the left but cutting the image on the right): https://ibb.co/34J1gmw
Thank you
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I need an help with a possible Ohio proprietary Colabrio function on WooCommerce shop page.
I have configured WooCommerce to allow the digital downloads. To avoid a user add a document to the cart, I installed a plugin that allow users to download a document directly from the shop page and also from the product page. The plugin name is: Free Downloads WooCommerce https://wordpress.org/plugins/download-now-for-woocommerce/This plugin change the Read more button to Download to allow a direct download. Sadly this button does not work with Ohio, Ohio once clicked open the product page. Disabling Ohio and using any other theme (it is good a standard WordPress free theme), the button work properly.
I think there is a kind of PHP function Ohio use when a user click on the Read more button. It is possible to disable the Ohio function on the Read more button to allow the Free Downloads WooComerrce to work properly?
Thank you
Hi,
I’ve reported this to our dev team who is going to check it.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you so much for your great support.
You are Welcome!
Hi, have you received an answer from your dev team?
Thank you 
Hi,
We’ve been trying to set a downloadable product with a standard WP theme, but with no luck. Here’s the setup we have:https://prnt.sc/lB7Lx6vbIxhU
And here’s the output:
https://prnt.sc/E-e0KmeZdQzW
As you can see the “Add to Cart” button in our case doesn’t change with the mentioned plugin.
Maybe we need to make extra actions to enable the required feature? Any further instructions will be much appreciated to proceed further with your inquiry.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for taking time to answer me.
This is the product details (same of your except the virtual).
https://prnt.sc/ksvn5UWqtAzr
These are the Free Downloads WooCommerce settings, simply we have to tell him to enable the download button on the main shop page.
https://prnt.sc/J9zRSuOHT63u
https://prnt.sc/W3xqk5Z0X3IV
Basically, this plugin convert the Read more button to Download, in this mode a user can download the file directly from the main Shop page.
The plugin work properly with other themes, I think the problem is with your function behind the Read me button.
Thank you for your constant help!
We use the standard Twenty Twenty-Three WP theme and have the same product settings, but the button has still the “Add to cart” caption.
You can send us a personal message and provide your temporary WP credentials. So that we will be able to check that directly on your site.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Message sent.
Thank you!
Thanks
Hi,
First of all Congrats on one of the best, clean and minimal yet highly focused UX themes.
Before buying I was just comparing Ohio and Stockie themes, as my primary purpose is to build a woocommerce store.
1. Ohio doesn’t seem to have multi-step checkout like stockie.
2. Also, I didn’t see RECENTLY VIEWED, FREQUENTLY BOUGHT TOGETHER, Customer who bought this also bought this, Subscribe and Save etc( Or, do both the themes have compatibility with any 3rd party plugin to achieve this )
3. I intend to create an AMAZON PRIME-like feature using a membership, subscription and pricing and discounting 3rd party plugins - will you be able to suggest the most compatible plugins to achieve this?
4. Is there a header builder as stockie theme doesn’t seem to have WISHLIST ( heart icon ) in the header?
5. Does the theme have POP UP Sign up/log in with social login functionality? ( Or any compatible plugin you will suggest)
6. Also sticky footer ( like CENA, URNO, and Greenmart themes have )
7. Also instead of tabs for description, review and additional information – the best UX practice is to have an accordion below ADD TO CART on the right column. Let me know if this is possible.
Let me know if you will have support or will provide support with 3rd party plugins to achieve the above in either of the themes so that I can proceed to buy.
Thanks Anurag
Your “norebro” theme alrerady have this ACCORDION instead of TABs functionality. You can provision somewhere is theme settings – where user can choose how they want to to display.
Hi,
Thanks for reaching out.
1. Right, the multi-step checkout is available in Stockie theme only.
2. All those mentioned features are available in both themes.
3. Unfortunately we don’t have enough compatibility data for the mentioned plugins.
4. The heart icon can be displayed in both themes.
5. Unfortunately not, seem like you just have to use a third-party plugin for that.
6. The sticky footer is available in both themes.
7. There’s no such built-in option, source code customization will be required to achieve such a structure.
Overall, seems like you should have a WordPress developer to implement all your requirements using our themes.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
I next update please update the “Related Posts” string, we translate it in .po / .mo file but in single post it still showing in english! Look: https://i.imgur.com/ks9iB6z.png
Thanks!
Hi,
Ensure that your language file is up to date:
https://prnt.sc/KMAqlCjhN10jhttps://prnt.sc/ROcBSdvxc_0z
As you can see on our SS it should work.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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The Demo 17: Showcase Slider I used cannot modify the text content in the WPB editor. Do I need to obtain a WPB license? Is this not included in my purchase?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, after your last updates, reading time stop working. It was okay, but now it says 1 minute reading time for all of the posts.
Hi,
Thanks for reaching out.
Please send us a personal message and provide your temporary WP credentials. So that we will be able to check what’s wrong.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Why don’t you participate in the mid-year sale?
Hi,
Thanks for reaching out.
The promo price ($39) will be activated soon as well.
Stay tuned.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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FEATURE REQUEST:
Lists with icons.
Everything about this theme is amazing, I’m trying to recreate a list I created on many themes before where I have a list but each bullet point is an icon instead. But I don’t see this option anywhere?
Hi,
Thanks for your suggestion. We will add the mentioned option to our to do list and check if it will be possible to implement in the future. By now, you can use an HTML solution:
<ul class="-unlist">
<li><i class="bi bi-arrow-right-circle" /> List item;</li>
<li><i class="bi bi-arrow-right-circle-fill" /> List item;</li>
<li><i class="bi bi-slash-circle" /> List item;</li>
</ul>
Feel free to change the icons from my example with the required ones from the following list by copying the specific icon’s HTML:
https://prnt.sc/LIpPvXclSPDM
You should get something like this:
https://ohio.clbthemes.com/custom-list/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Awesome temporary solution, thank you for that.
You are Welcome.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, my apologies, I open a request with the wrong account. My original request was:
Hello,
I have installed WooCommerce to manage digital downloads only. When I add the product images for download, WordPress crops the main shop page images. I tried disabling the image cropping in the WordPress media settings and also in the WooCommerce section under the Appearance -> Customize -> WooCommerce -> Product Images menu, but the images in the shop are still cropped at 300×300 px. Is it possible to disable image cropping and manage their size within the shop?
This is a sample page:
https://messana.tech/downloads2/Thank you
Kind regards
Hi,
Thanks for reaching out.
Try to regenerate all the thumbnails after disabling image cropping using the following plugin.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for your answer. I already using a thumbnail generator plugin, this is not my problem. The problem is the main shop images are cropped even if I have setup WooCommerce to “uncropped”. I notice this custom image format on Ohio:
ohio-shop-cropped
It is possible to setup Ohio to use the main shop images at fixed uncropped image size?
Thank you 
It is also possible to fix the Ohio main shop thumbnails class to be with a max-height: 300px; and the width proportional to this height?
Thank you again 
https://prnt.sc/b5DPB-737gyy
In that case you should have original image proportions without cropping, please check my SS below:
https://prnt.sc/36rVhTjR0enR
If the images are still cropped try to use the plugin I was suggesting above to regenerate all the images. Also clear all caches if you have a caching plugin installed on your WP environment.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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FEATURE REQUEST:
The new badges feature you have is really cool. Is there a way to give any badge a hyperlink and set it to open in a new tab so that users can click those links as well.
That would be very useful and make the already cool badge feature even more cool!
Hi,
Thanks for your suggestion
We’ve added this option to our ToDo list and will probably add this feature in our next update.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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awesome, I’m using the feature to replace the tags design on a blog post and this update would allow me to use it as a blog tags alternative!
Can’t wait, thank you.
You are Welcome, stay tuned!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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