Discussion on Reebox - Elementor WooCommerce WordPress Theme

Discussion on Reebox - Elementor WooCommerce WordPress Theme

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171 comments found.

When i add a product to the cart, the UI doesn’t refreshed automatically, so the cart remain with unchanged items (0). But when i refresh the page, i can see that the product is added to the cart.

Hi javii13,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

My cart is not showing when clicking it. It opens the sliding modal but it appears empty. Can you assist on the above matter

Hi nikolaseleuftheriou,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

I have opened a ticket, thank you

Hi nikolaseleuftheriou,

I have replied to your ticket. Please check it again.

Best regards,

Problems after PHP 8.2

My site does not work correctly after upgrade to php 8.2, but its only with this theme. Can i get some help?

Hi Swyx,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hi there,

Before writing this; I checked all the compatibility with Elementor Pro, Chrome, Woocommerce etc etc.

I just bought and uploaded the Theme ‘https://themeforest.net/item/reebox-elementor-woocommerce-wordpress-theme/39149587'

I uploaded the theme this way: clicked on download -Installable WordPress file only. Easy! But, I can’t find all the elements like pages, templates, homepages, header, footer etc. etc. Where do I find these elements? Do I need to download some other plug-ins or?

Or is there like a good tutorial for specifically this theme?

I expected to get something like this: https://demo.theme-sky.com/reebox/

Is there please anyway you can help me to clarify things for me?

Greetz, Casper.

Hi advenuedigitalmarketing,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Dear Support,

I purchased this theme a few days ago and I want to use WPML plugin to translation but the footer isn’t be translated. I have already tried every ways to solve this issue in WPML plugin but anything couldn’t help.

I chose the ‘Footer 05’ in the ‘Footer Blocks’ and I duplicated it by WMPL to translation and I translate the duplicated block. The result is both of languages the original (same) footer is showed.

WPML is working correctly for other translations thus I’think this problem could comes from the theme.

Could you help to translate the footer?

Thanks and looking forward to your reply. Istvan

Hi steventoth8,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hello, I’m having a problem with your theme. It doesn’t seem to read the css. Here the example of the demo that comes out after the import https://demo-digi.digitalnoa.com/

How can I fix?

Hi digitalnoa,

I have replied to your ticket. Please check it again.

Best regards,

I loved the theme! It’s incredible. However I have a question, if I want to use the theme on another website, do I need to buy the theme again?

Hi remioi622,

Each license is only used for one website. Please read ThemeForest’s policy https://themeforest.net/licenses/standard.

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

After installing this theme, the login and registration pages cannot be displayed. What’s going on?

Hi lawmiles,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

I am trying to show only 2 products columns on shop page but minimum number is 3. Please suggest how can I show only 2 columns.

thank you.

Hi jayb95,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hello I have installed the them but I have a problem with shop filter in mobile version. The filter widget is deactivated in theme options, but in mobile version it appears again and the sidebar widget disappear. I need sidebar widgets in categories and it seems there is a problem in mobile version with filter widget. Can you help me?

Hi gcavarza73,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hi, I had some problems with inserting a custom font. It works if I call it in “Theme Options” as “Custom Font”.

The problem is when I directly edit a page and try to attribute to a certain title the font, I can not find it either as “Custom Font” or With the name of the font.

How can I fix it?

Thank you so much.

Hi contatto,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

HI, im having issues with the plugin Redux Framework

is corrupting the products images when i try to enter on the phones

Hi javii13,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hi,

I am using the Reebox theme, and everything works very well, but I would like to know how I can edit the bottom menu bar in mobile view.

Hi djgwino,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hi. I am trying to import the demo but when I try this error appears:

An error occurred while fetching file from: https://catcafe.ws/us/wp-content/plugins/themesky/importer/data/content.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: self signed certificate.

I am using cloudflare and the cert is valid

Hi safisafos,

We have replied to your ticket. Please check it again.

Best regards,

Hi there, I need a serious expert guidance as I am facing issue related woocommerce subscription based product.

I am using Reebox theme from skytheme group and woocommerce subscription plugin on my site. Everything is working fine for all type of products [simple | virtual | variable | doanloadable] except simple subscription and variable subscription.

When trying to sign up subscription based product from single product page, it does not proceed to checkout. Whereas, when added the same subscription product from store page it gets proceeded.

Kindly watch the Screencast below and help me to resolve the issue.https://m.facebook.com/groups/wpbeginner/permalink/1363622514420491/?mibextid=Nif5oz

Hi Infoglance,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hello, I saw you recently updated the theme and that support Wordpress 6.2 and WooCommerce 7.5.1. I am still using the previous version , but I have updated WooCommerce to 7.5.1. Is it ok?

I also found theme requires some extra plugins, could you tell me what are optional. So I can remove them.

Thanks for helping

Hi williamchen1985,

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hello – I am currently running version 1.0.3 – how can I upgrade this to the version updated today? Is there a tutorial for this? Thank you and best regards!

has been done, thank you. have followed the link to the automatic update via envato. works!

Unfortunately, after the update, parts of the store are now “View Cart, Empty Cart”... again in English. The plugin GermanizePro does not seem to work here. I had previously manually renamed some things into German with the previously installed ReeBox 1.0.3 theme. Apparently, some things in the store are specially named in the Reebox theme, so that GermanizePro can not find and translate them….

Hi artnationdigit,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Hi, I activate the mega menu and select 2 columns and it doesn’t work, all the elements appear in one column

Hi altamirano,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.

Have a nice day!

Hi! I have a problem customizing my web with your theme.. I need to change, for example, the footer appereance (colour, column position..), I have add a block to my home page with a TS Products in category tabs, and set it like a slider with navigation buttons but doesn’t shows,... well.. i need help. Can you help me please?

and.. i have set images as variations.. but doesn’t show.. you can show it in https://newupstyle.com/producto/enagua-mujer-cancan-vintage-rockabilly/

Hi NewUpStyle,

Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

Hi We are about to launch the site, but have an issue with the thank you page not opening. It is spinning. Ajax error. Probably not an issue with the template, but can you take a look and perhaps solve the issue? Can pay for the assistance if needed.

Hi kristianjordansen,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Have a nice day!

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