131 comments found.
Question, just installed the theme. How do you change the footer’s info and logo? and also, how can you use a different header picture for the inside pages?
I just found it, thanks anyway
You are welcome! For next time feel free to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Yes, I need help locating where to edit the header top bar (black). I can say the theme is very well put together, I’m impressed there are no bugs and errors, common in many great themes.
Hi! Make sure to submit a ticket to our support forum, our support specialist will be happy to assist you there: https://webgeniuslab.ticksy.com/
Note: We provide support services only through the forum.
Hello, for some reason the submit button stuck and did not submit. Is there an email I can send the msg to?
Sorry! But you need to try again. We provide support services only through the forum.
Hello, does the theme include a way to change the menu + sign for a chevron? please let me know. This theme is fantastic, btw.
Hello! Please submit a ticket with your question through our support forum. Our technical specialist will assist you.
Hello! Please submit a ticket with your question through our support forum. Our technical specialist will assist you.
I have tried the ticket system, I always get an error….Gotta tell you, the theme is well made, but the ticket system is not.
Please contact us via the email and provide more details regarding the issue with support forum: webgeniuslab@gmail.com
Are you aware that even the theme’s demo doesn’t have working “Add to Cart” or “Purchase” buttons? I came here intending to buy, but I’m leaving without making a purchase.
Hello! You can check it directly via this link: https://wgl-dsites.net/iguru/shop/
It doesn’t work properly only inside the Envato iframe preview.
Hi, I want to activate my website but I get the message ‘This purchase code already registered’. This is not true, I have no active website with this theme. Can you please help me?
Hello! Try to activate it now.
Question – does it allow for subscription from students? Monthly Subscription mayment model?
Hello! Our theme doesn’t have this option out of the box. But you can use some premium add-ons for the LearnPress plugin which allows you to create subscriptions.
Is this theme editable through wordpress only without plugins such as Elementor? is there an option to upload a short promo video for the courses instead of the image on the course page?
Hello! Yes, you can upload a video to the course. This theme works with the WPBakery page builder but of course, you can use it just with the default WP editor but our modules aren’t available there.
Could you please clarify what modules?
All modules that you can find on pages.
Hi I’m developing a site for a client. I’m getting warnings that some Woocommerce templates are outdated and need to be updated in order to be compatible. Are you planning to fix this soon? Thank you!!
Hello! Please check the latest theme update. All templates are updated there.
Hi, I recently purchased the theme, after competition of demo theme success, its showing error 404 in all page expect homepage. could please help me out soon.
Hello, make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Our technical specialist will help you there.
Hi, I want to activate the template on another domain (also temporary) where can I release the previously activated license? The previous domain has already been removed, I no longer have active support and I can’t send a request.
I sent you an email with a request.
Hello! You can try to activate it now.
Hello, everything works – thank you!
Hi, for some weeks there seems to be a problem with google embeded fonts in the iGuru Theme. In Germany there is the DSGVO law which says that it is not data protection compliant to load fonts from the Google server. Is there any plugin you can recommend for iGuru that embeds google fonts locally and cut the connection to the Google Server? Thanks for information.
Hi! Yes, you can upload fonts to your server. Please submit a ticket to our support forum: http://webgeniuslab.ticksy.com/
Our technical specialist will provide a solution.
Thank you. But I think a puplic solution would be interesting for everyone because all themes here work with fonts loaded from google server and even more complicated, external services like youtube, reCaptcha, etc. load google fonts as well. How can this be stopped? What are your suggestions? Please provide a puplic solution. In Germany even private website operators get warings and fines by lawers now because it’s not protection compliant (for some reason ip-adresses belong to the personal data in our law). It’s important to find a quick solution. Thanks.
We heard you and there it is: https://webgeniuslab.ticksy.com/article/19048/
Hi, I just updated the iGuru Theme and WPBakery Page Builder was not included. It’s still says it needs to be updated. Could you please send a zip file or a link that it can be updated manually? Thank you very much!
Hello! We will add the latest version of plugin to next update.
Hi, update of WPBakery Page Builder is not possible (no license), would be nice at least to get this plugin updated with your theme. Regards
It will be updated soon. Thank
thank you
Is 2FA supported?
We don’t have this feature out of the box. But you can try to implement it with some plugin.
Will you refund it it does not work? I have not purchased yet but 2FA is a requirement for my needs.
Yes, you can try.
Hi I liked the template.. Do you have below features in the template ? 1. Multiple pricing support and currency support for different countries. ? 2. Do you have multiple schedule for multiple city options for each course ? 3. Based on Current Location based does the course display ?
Hello dear, nice to meet you, my name is Matteo and I am the owner of www.studemme.com
I created this site about 2 years ago, using masterstudy education wordpress theme (https://themeforest.net/item/masterstudy-education-center-wordpress-theme/12170274), but I would like to change the theme because Masterstudy is bad, they have horrible support and every time they release an update my site doesn’t work as it should.
So, I noticed your theme and I have some questions for you:
1) is your theme designed like Udemy? Can users register and receive payments based on their courses? Can they see their earnings?
2) Will it be possible to transfer all my current courses automatically to your theme?
Please answer me these questions without attaching any guides. Thank you very much
Hello,
1. Our theme works based on one of the most popular LMS plugins – LearnPress. We provide regular updates and fix everything in time. Besides we have a very friendly and efficient support team.
2. Unfortunatly, I am not sure.
Hi,
I just updated the theme. After updating it, users cannot see the courses in their dashboard.
I get a message “no courses available”
Please, help
Hi! Please make sure to submit a ticket to our support forum. It is a single way to get help.
learnpress does not let me integrate my payment gateways with woocommerce despite having the relevant addon installed, since it appears that I do not have payment methods, I urgently need help
3 dias sin respuestas, una lastimas el soportet
Hello! Your ticket was resolved.
Could you give me test login and password?
Unfortunately, we don’t have a test login. You can buy it for test. We will provide a refund if it doesn’t feet you.
Hello, Is this theme compatible with LifterLMS? Thank you.
Hello! No, it is not.
But compatible with learnpress 4? On live preview, there isn’t student dashboard, is this support to create student dashboard?
Would it be possible if the courses were only quizzes? We want to sell quizzes to our members, does the theme allow it?
Yes, it is! You can insert whatever you want into the course and sell it.
My developer is having theme configuration error. How can we solve this issue?
Hello! We provide support services only via our forum: https://webgeniuslab.ticksy.com/
Make sure to submit a ticket there.
Ok sure and thanks
