206 comments found.
How do I change to a dark theme and edit the menu above the menu, or even hide it?
Can you please send your wp login access at help.thememascot@gmail.com so that we can fix it.
I have several problems with the Oitech theme because I can’t update plugins and the website is very slow when opening, can you check this situation for me? I send images of the plugins that give an error when updating. Thanks.
https://prnt.sc/NUIjOozjPlSa https://prnt.sc/MhscPwo-T8O2 https://prnt.sc/9blswZZE6gXsCan you please send your issue with wp login access at help.thememascot@gmail.com so that we can fix it.
this has been an ongoing issue for a few weeks now. my page turns white and they only way to get it back is by restoring a backup to an earlier date. they website is done. but after 24 hours the site turns white. i have had to do this 5 times in the last 5 days. i keep getting this preloader issue . line 37 it says. pasted below.
Fatal error: Uncaught Error: Call to undefined function oitech_get_page_preloader() in /home/joat/public_html/wp-content/themes/oitech/header.php:37 Stack trace: #0 /home/joat/public_html/wp-includes/template.php(785): require_once() #1 /home/joat/public_html/wp-includes/template.php(720): load_template(’/home/joat/publ…’, true, Array) #2 /home/joat/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #3 /home/joat/public_html/wp-content/themes/oitech/page.php(11): get_header() #4 /home/joat/public_html/wp-includes/template-loader.php(106): include(’/home/joat/publ…’) #5 /home/joat/public_html/wp-blog-header.php(19): require_once(’/home/joat/publ…’) #6 /home/joat/public_html/index.php(17): require(’/home/joat/publ…’) #7 {main} thrown in /home/joat/public_html/wp-content/themes/oitech/header.php on line 37
Sent an email with log in info and purchase code.
Day 3, Still waiting for a response. Anyone reading this and thinking of purchasing, I Do NOT recommend this company.
Oh sorry for the late reply. My team will fix it ASAP in the morning. It’s midnight now so sorry for inconvenience.
Hi, I am checking it right now.
Hi, we have updated the theme and plugin. Please take a look and let me know.
The problem has been Resolved, BUT Seeing that this was a reoccurring problem every 24 hours I will report back tomorrow and see if the website is still up.
Okay. Thanks
Unfortunately, the theme has once against failed and my website is blank. This is becoming a serious problem! Please fix! 
Okay checking it
I see somehow the theme’s php files are modified. That’s why the site goes blank. Maybe the Wordfence Security plugin causes this. For now I have disabled preloader.
Please check and let me know again if you face it again.
great, thanks
So the theme appears to be working normally now, however anytime I click anything it takes me to some scam ecommerce link. Can that be stopped without using wordfence?
Please give me the url. I want to check it.
I see. Please update all plugins. I think your website is infected by any backdated plugins.
I’ll give that a try and let you know
Thanks
Hey guys,
the them is not working at all (I created a wholy new WP for), your support is sending me just always a standard question because a login – I answered two times meanwhile, but no new reaction from your side. In this style, we cannot work together.
Please delete my licence and give me my money back.
Hi there,
I have emailed multiple times but have not received a suitable response. I sent my credentials, but it’s been almost 2 days with no response. I also shared my WhatsApp number, but I haven’t received an answer there either. If handling queries is proving to be difficult, please let me know the procedure for a refund. I purchased the theme to expedite the process, but there has already been a significant delay.
Thank you.
Really sorry. I am checking it now and giving update soon
Hi, I installed everything like docu https://kodesolution.com/docs/oitech/#section-3-1 says. With the demo content now I have a lot of mess importet. I just wanna have Layout 20 with header new style 2 and footer 11. But: no of my changes are reflected at the site, whether logo, nor colors nor texts. I´m running the site in our intranet actually.
Can you please send your issue with wp login access at help.thememascot@gmail.com so that we can fix it.
Hi. I just purchased this. Installed it in WordPress, everything worked great. However I am getting the below error when I am editing the Top Primary Nav. The Navigation Label text though are saved do not update on menu tab. Can you help please?
The page you are looking for is temporarily unavailable. Please try again later. 7ae3dc44b5c8c291d7db4b46c1bee1cf fccede1515d50660cca346cc1bf31cba 699404cb5aacfe81899bb9ff43ebcb76
Can you please send your issue with wp login access at help.thememascot@gmail.com so that we can fix it.
I installed the Oitech Theme today. however when importing demo pages it generates 404 error I am unable to import demo data . could you please assist asap.
Can you please send your issue with wp login access at help.thememascot@gmail.com so that we can fix it.
i have emailed to you please check now
issue not yet resolve the main purposes of getting the theme to make process fast but it wasting time day by day can you please appoint a resource for this
Okay checking it. There was a server problem. That’s why our support team couldn’t fix it in time.
My Item Purchase code is : aaf0c664-5852-4d41-984b-4bb8bd4ca9af .
With respect to this theme, I am trying to page layout18 and here I have been trying to get the spiltor running but the spilter is not visible at all. It only redirects saying we need to purchase the Spiliter plugin which is again costing above USD$50. We were not informed before regarding the seperate charges for the plugin. Our main purpose was to purchase a proper theme and work on that, but it turns out we might need to spend more and work extra to get the design that was visible. We need a proper support and reply guiding us how to work with the theme that we had purchased.
Can you please send your issue with wp login access at help.thememascot@gmail.com so that we can fix it.
i installed the Oitech Theme today. however i cannot find demo pages . and i can see many error and i disappointed. could you please assist asap.
Can you please send your wp login access at help.thememascot@gmail.com so that we can fix it.
please check the email
Hi, can you please wait for 8 hours. My team will fix it asap.
Hi,
I am having problems in setup the theme on my hosting (www.martkarma.com). Please suggest me that how can I resolve the same.
note: this is really urgent thing for me so please do it asap.
Can you please send your wp login access at help.thememascot@gmail.com so that we can fix it.
Oitech is IT Services theme revolves around empowering organizations to undergo a successful digital transformation by leveraging technology and innovative solutions. It focuses on providing comprehensive IT services to businesses, enabling them to optimize their operations, enhance productivity, and achieve their strategic goals.
Can you please send your wp login access at help.thememascot@gmail.com so that we can fix it.
Hello,
I bought the theme and installed it in my Worpress site hosted on Digital Ocean. I noticed that sometimes if I’m editing the theme the site crashes. Please can you give me an idea what the cause may be?
Can you please send your wp login access at help.thememascot@gmail.com so that we can fix it.
Hi, i have any questions:
Is it possible to use as Onepage? the sticky menu doesn’t work for me
thanks!!
Yes, possible to use as Onepage. Can you please send your wp login access at help.thememascot@gmail.com so that we can fix it.
How to translate the “read more” buttons at blog, cases and other English button sentences?
Can you please give a screenshot of it?
Here are a few screenshots of text i would like to translate:
1. https://ibb.co/0M5JDJF 2. https://ibb.co/cbh1cGt 3. https://ibb.co/QHWFbpP 4. https://ibb.co/rscsyFP 5. https://ibb.co/hL4khyz 6. https://ibb.co/H7VSW1X 7. https://ibb.co/p4sF2tQ 8. https://ibb.co/qnCrmq6
Hello its almost 17 days ago and i still want to translate the images above to dutch. Please respond….
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Importing Main Demo data does not work.
https://www.fetechguy.comPlease send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
I was able to resolve the issue. Thanks
Sounds good! Thanks
Hi,
I just downloaded the theme but the Elementor plugin is out of date. Can you send me the productkey for the Elementor plugin? Thanks!
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
Good !
Thanks
Hello,
How I can get the Elementor Pro version? I have a License for OiTech Theme.
Thanks
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.
My Theme Not Showing Header why happen this theme ?
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue.