902 comments found.
Hey there ApusTheme. How do you add a template to the library in order to display a section on the tabs?
Hello,
I don’t understand what you mean. Please let me know more details.
On the services page, when I click “Filter”, I get the following message “Please, note, that you have to add a template to the library in order to be able to display it inside the tabs.”
How do I do that so the filter can be displayed?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Is it possible to adjust so that purchases are not made on the site? I just want to host the companies, and when the customer wants to, he clicks on the button and is redirected to the site.
If so, can you show me an example?
Hello,
It’s possible. But you have to customize the theme for it
Best regards!
Hello. I recently purchased this theme and I am working on it. Could you please provide answers to the following questions?
1. Can I change the names of “Freelancer” and “Employer” in the registration form to different names?
2. It is not possible to register as both a Freelancer and an Employer with the same email. Is it possible to modify it so that I can sign up for both roles with the same ID?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Last pre-purchased question…. If I use this theme, am I able to:
1. Change freelancer profiles. Just assign my internal team members as the service provider with a thumbnail photo, first name and single letter for last name and no other information and no link to a profile?
2. Change employer profiles. Make clients/new users, but not create a public client profile for them?
Hello,
1. Do you want to remove profile form field?
2. I don’t understand what you mean. Please let me know more details
I want my employees to be called team members, instead of freelancers. I want ‘employer’ to be ‘Clients’. I don’t want my employees to have public profiles. I just want the to be seen as the provider on the services page.
Hello,
If you want, We can customize the theme for you
Best regards!
Can you disable freelancer registration? If so, where in settings?
Can you rename Employers to something else? If so, where in settings?
Thank you, I did not see in documentation.
Hello,
Yes, You can disable freelancer registration.
I see you have not purchased the theme yet. Please purchase the theme. You should not use null version
What hosting do you recommend for smooth performance? I’m wondering with what number of users the theme can start experiencing some issues with performance?
also do you have the option to hire two freelancers at the same time for the same project? Thanks
Hello,
You can use any hosting support WordPress.
Example: stablehost, hawkhost …
1 project is only for 1 freelancer
Best regards!
OK. and do you have any solution for chat between users?
Hello,
The theme is available send private message. If you want to use Chat feature. You can use the plugin WP Guppy
One more question – do you have ‘contest’ option ?
Hello,
The theme is not available contest option
Are you planinig to add that option?
Hello,
You should find a plugin for it.
Best regards!
Great advice! If you are this helpful now during the selling process, I can’t imagine what your support looks like after the purchase 
Can you make your own team the freelancers, and remove the freelancer registration, and just add them in the admin? Thanks for your help.
Hello,
Yes, Admin can add freelancer user
Best regards!
Can you turn off the links to the freelancers profile?
I want to put a specific employee or just my company name as the provider of the service listed, and not link to a profile.
Can this be done without special programming, if so, how do we do it.
I don’t see this in the documentation.
Thank you
Hello,
It’s possible. You have to customize the theme for it
Best regards!
on Fiverr, when you scroll down the header changes to a sticky header that changes into another version that has the search bar included in the sticky header, along with the categories listed underneath it. Does your theme do this?
Hello,
Yes, You can add Search form to header. And you can set Header sticky
Best regards!
Is there an option to disable the Reseller type of user, and only allow the
employer (buyer)
type of user
Hello,
Yes, It’s possible. You can disable register form
Thank you. Does this theme allow the website the be the only Service Provider for all the services offered? Meaning, where the freelancer photo and name is, it just says the company name and logo?
Hello,
I don’t understand what you mean.
Please let me know more details
It would be good to find out if the 404 page redirection issue is sorted. I’m interested in buying the theme
Hello,
What is 404 page redirection?
I’m having serious issues with the theme after uploading it. the demo content is bungled up and there are numerous errors being detected during the installation of the theme. Can I have help please?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
ticket has been sent- thank you!
Hello,
Supporter will check it soon
Best regards!
I see the theme is discounted. I’ve looked over the documentation, but do not see how to edit the mobile header. Is this possible?
Hello,
You can edit header mobile in the settings page
Best regards!
What settings page? What designates it as a mobile header?
Hello,
Send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hey there ApusTheme. I saw that there is a verification menu when you log in with a Employer/Freelancer account. Is it mandatory to verify first in order to post a job/service/project or submit a proposal?
Hello,
Yes, You need verification first
Best regards!
Hi, I just purchased the theme, works fine but how to activate via code to receive the updates, and how to change dashboard and others part completely in to Dari language, Thank you
Hello,
You need to use the Envato market plugin to activate and update the theme
https://www.envato.com/lp/market-plugin/
Best regards!
Thank you, What about changing the language of freelancers and employees dashboard’s language,? how can I change from English to my desired language?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and give you solution
Hi team,
I bought this theme a few days ago. I have been struggling to install the theme successfully despite following your documentation guides. I encountered some errors while importing the demo (see the screenshot attached).
The domain, serviceo.co.uk is also redirecting to 404 error page. Kindly assist in fixing these issues. Here is my PRIVATE TICKET #3397532
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
can admin make different tiers for freelancers that each has benefits like no of gigs, and price limits..duration. for subscription paid by freelancers to pay for the platform…
Hello,
Sorry the theme is not available that feature.
all freelancer same all functions
Does this script have the ability to automatically do an 1. Escrow AND/OR 2. Automatic Chain Payments similar to Fiverr:
When you start an order on Fiverr, your buyer pays for the services upfront. The platform holds the funds until you finish the order and they’re satisfied with your work. Then, the money will automatically be released to you.
Sellers receive 80% and Fiverr receives 20% of the total order value. For example, if a service costs $10, the seller will receive $8 for a completed order. Fiverr will receive $2 for a completed order.
Buyers pay Fiverr the Gig price plus a 5% service fee with a minimum service fee of $2.
The funds remain under a “pending” status for a 14-day clearing period. This timeline is for financial processing and buyer satisfaction guarantee.
You can withdraw your earnings to your PayPal account, Local Bank Transfer (LBT), or Direct Deposit (ACH).
Hello,
The theme is support commission feature
Best regards!
Thanks for the reply.
I see there is an option to create a subscription through Woocommerce products in the user dashboard (in addition to being able to create the other packages such as Services, Projects, etc.) Is there a way to create a subscription for unlimited service posts from that plugin and, if so, how do you do that?
Woocommerce also offers a memberships plugin that works together with subscriptions that allows a site to restrict a user’s access to different parts unless they are a member. This is not included in the theme. Would we need to purchase this plugin to create a membership/subscription site that allows for unlimited (or a certain amount) of service or project posts on a monthly basis.
Thanks.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Hello, Very good theme & I am eager to buy but i have few Presale questions:
1. Only i want to sell the services & products no other users can able to post their freelancing services? Is this possible? Means like single vendor.
2. I want to change the user role names like Employer to User is that possible?
3. In signle service section there is about seller type right. In that there is contact seller button which pops contact form instead of that i want to add custom url is that possible?
4. And the theme looks like full width which is closer to edges of the device can i adjust that?
5. And i want to remove jobs feature entirely from the website. I want only i need to provide services & products and user can only able to buy.
5. And also i want to remove the messaging/chatting feature within the website. After the purchase of the service i want them to contact me at my crm.
Thanks.
Hello,
1. Yes, You can deactivate register form
So other user can not register account
2. You can only change the role title
3. You can customize the theme for it
4. Yes, It’s possible.
5. Yes, It’s possible. You can remove jobs pages
6. Yes, It’s possible
Best regards!
I notice that when I click on the Service Contact Me button, there is a contact form, Subject, Email, Phone, Massage fields are visible. I want to delete the email and phone fields in these fields. Answer me how to do this. I have provided the screenshot for your understanding Screenshot: https://prnt.sc/zrWdQQdnl5F9
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you