2937 comments found.
Contact your team multiple times… Customer is not able to see reservations… The complete the instant booking and it redirects them to a blank reservation screen that says “You have no reservations”.
What is your ticket ID?
Hello Pre-Sale question. I have different prices depending on the number of guests.
Example Package 1 10 Guests $100 Package 2 20 Guests $180
what i am thinking is to create a different listing but it is only possible if i can link the package 1 calendar to package 2 calendar. or if there is a dynamic pricing if guest reach 20 the price will apply a discount.
Question 2
is it possible to make a listing for Day tour + Night tour. I mean users can book either day or night?
because i hava a room package for day tour cllients and night tour clients.
Hello,
Thank you for your pre-sale questions. Here are the answers:
1. The pricing in Homey is calculated based on the number of nights, not the number of guests. Unfortunately, there isn’t a direct feature to link the calendars of different listings or apply dynamic pricing based on the number of guests.
2. Unfortunately, Homey does not have specific features tailored for day tours and night tours.
If you have any further questions or need clarification, please let me know. I’m here to assist you.
Best regards
New Features request: (that will lead to more sales) 1. Add SMS verification (Twilio) as second verification process. WPRentals has this 2.Add additional area in owners section to upload additional documents to verify property 3.Add the ability to change the /search-results/ path to what we need when search is conducted. 4.Auto convert all site images to webp and any uploaded images auto converted to webp 5.Would like to provide owners the option to chose their cost when they list properties. One option would be the standard percentage charge (host fee) charged a percentage of every booking or to pay an annual flat fee to post like the membership option provides. I would like to give owners the option on how they want to pay when they list properties. VRBO gives their owners/hosts the ability to post paying an annual fee or a % of the booking as commission.
Noted
Is there a commission % option for experiences listings just like the regular listings? I can’t find anything else other than services fee
I think, it is. For further details contact support team at https://favethemes.zendesk.com/hc/en-us/requests/new
Hi, upon importing demo conent i have 70+ pages, is this correct?
HI,
Yes, this is correct. When you import the demo all the pages which are showing in the demos are imported on the site.
You can delete the pages which you do not want to use on the site.
Thanks.
Is there any way to have a log in button on the “Instant Booking” widget to prevent people from having to “Close” the widget and look for the looking in button? It breaks the customer journey. I would like to Run Ads > Direct Traffic to the listing page > Instant Booking as CTA > Quickly Create an Account (During the booking process) > Boom! Finish.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi,
Is it possible to build a car parking space marketplace website with your theme? I need the functions for customers to search
1. Input where they would like to park/location 2. Parking From – Select Date & Time | Parking Until – Select Date & Time 3. Click Search for the best parking deals
This will bring up a list of available car parks with prices.
Thank you.
Hi, You have to make little customization to make all required features.
Pre-sale question: I need to indicate different rates depending on the season, is this possible? I didn’t find it in your documentation. However, this option is necessary for room rentals. Kind regards.
Yes, the Homey theme does support different rates depending on the season. You can set up seasonal pricing for your room rentals, allowing you to specify different rates for different time periods. This feature enables you to adjust the pricing based on peak seasons, off-peak seasons, holidays, or any other specific time frames.
Thank you for your answer, can you show a screenshot of this feature…Because i read the documentation and never saw this, and i don’t know where is
Contact via pre-sale contact form at https://gethomey.io at bottom right
Thank you, but no one has answered my simple question by e-mail.
I find it strange that the question I raised has already been asked, and that all the time you have to check with the support and who doesn’t answer …
Thank you for a great theme which I have been using for the past few years. I do have the following requests again. Please can you include in the next update the option to remove the “weekends”and additional guests” to prevent them from displaying under the “custom period pricing” section on the property listing if they have not been given a value? Additionally please can you have the number of ADULTS and CHILDREN displayed on the reservation request not just the number of guests? We require the count of adults and children for each booking and currently the theme combines the number of adults and children provided by the guest when inquiring and only displays a total guest count? Is it possible that the reservations can be edited. Currently if the booking dates change, you have to cancel the reservation and re-book it? This then displays to the guest that their booking was cancelled, rather then the dates only being changed? Lastly, is it possible to make the custom period pricing values editable? Currently you have to delete them and redo them should you wish to change the prices? Thank you.
We will try to add
Hi, Pre-Sales questions:
1.- It´s possible to sync with Airbnb? I read that it´s possible via ical, but my question what´s the minimum amount of time to sync? I mean it´s possible to sync every 30 minutes or something like that? Because I don´t want that a user make a reservation on airbnb and other in my site for the same property.
2.- It´s possible to send a SMS and an email to me when a user makes a or makes an enquiry or a reservation?
3.- It´s possible to set an enquiry mode where user first ask via the website if the property it´s available or no, and manually check if it´s available and then send to the user a custom stripe link so the user can pay if I tell them that it´s available?
Best regards!
Hello,
1) Yes, it is possible to sync with Airbnb using the iCal integration. The sync frequency can be set according to your preferences. You can choose to sync every 30 minutes or at a different interval to ensure that reservations are not double-booked.
2) The theme does not have a built-in feature to send SMS notifications. However, it does send email notifications to you when a user makes an enquiry or reservation. You will receive an email notification with the relevant details.
3) The Homey booking system is able to manage two types of reservations:
1. Request to book 2. Instant booking
In the first case, a user makes a reservation request and the listing author (Host) must confirm the reservation request. After the reservation is confirmed, the user will receive a confirmation notification and can proceed with the payment of the reservation.
In the second case, if your listing is set for instant booking and the reservation dates that the user has selected are available, the user can automatically continue to pay the reservation and at that point, the reservation is confirmed.
Check here for mor information https://favethemes.zendesk.com/hc/en-us/articles/360048300811-Reservations
Kind regards
Thanks a lot for your reply! How difficult can be to integrate sms option or WhatsApp so it notify the owner when a request to book is made? I mean not only an email but an sms or WhatsApp.
To integrate SMS or WhatsApp notifications for reservation requests in the Homey theme, you would need the assistance of a developer. The complexity of the integration would depend on various factors, such as the chosen SMS or WhatsApp service provider, the specific implementation requirements, and the developer’s expertise.
Implementing SMS or WhatsApp notifications typically involves integrating with an API provided by the service provider, setting up the necessary configuration, and customizing the notification triggers and content. The level of difficulty can vary based on these factors and the developer’s familiarity with the integration process.
We recommend consulting with a developer who has experience with WordPress and integrating SMS or WhatsApp notifications to determine the specific requirements and estimate the complexity of the integration for your particular needs. They can guide you through the process and help you achieve the desired functionality.
Thanks a lot! Just a final question before buying. It´s possible to add different prices/cost for a property? I mean, it´s not the same a price for a property reservation on december that in september. So I wonder if it´s possible to hace different prices/cost depending of seasons or specific dates.
I thought it would be the last question but this will be the last. The idea is that the site shows properties of only one person (administrator) other users will not be allowed to add their properties, only make reservations. Can the wordpress administrator user be the same as the properties or does it have to be different?
Regarding your first question, yes, it is possible to set different prices or costs for a property based on seasons or specific dates in the Homey theme. You can configure pricing rules and adjust the rates accordingly. This allows you to offer different prices for different time periods, such as higher rates during peak seasons and lower rates during off-peak seasons.
As for your second question, the WordPress administrator user can be the same as the property owner. The administrator user can manage and control all aspects of the website, including adding and managing properties. So, in your case, the administrator can be the owner of the properties listed on the website.
I hope this clarifies your queries. If you have any further questions, feel free to ask. We’re here to assist you.
Best regards
Hi _ Where do we report bugs in this latest version?
Open ticket using this link https://favethemes.zendesk.com/hc/en-us/requests/new
Pre-sale question: I want to use this theme to sell tours/experiences. Can I set custom rates for adults and children (free for infants)?
Yes, you can
Before I purchase this theme, can you confirm that each property can link to a booking.com calendar? i will have multiple properties (airbnb type), each of them has a separate listing on booking.com. thanks.
Yes, you can link using iCalendar
I was hoping the update offer an filter/map option as you have the real estate theme 
I Guess this mobile feature is not coming
in the experience template… can you have different timeslots for a specific day in your booking? Or the booking is for the whole day?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I’ve read through the comments to find more information on how Homey has structured the security deposit feature in Stripe. Currently, it looks like Homey adds the security deposit in as an actual “charge” instead of a “hold” which Stripe then applies their fee to. Is this correct?
I’ve also read that Homey’s only option for dispersing the security deposit funds back to the guest is by refunding manually. Do we manually refund the guest in the Homey theme or within Stripe? A lot of users are not tech friendly, so this could be a challenging step for some. Thanks!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
We are excited about the idea of creating a website for boat reservations and we need your expertise to help us determine if your theme is suitable for our needs. We have a specific requirement that we would like to discuss with you.
Our goal is to allow users to rent boats for different periods of time, including the option to rent them for only half a day. This means we need the ability to configure bookings for either the morning or the afternoon only.
Before making a decision, we would like to know if your WordPress theme offers the necessary functionality to set up this half-day configuration for boat reservations. Is it possible to customize the theme to achieve this goal?
Thank you very much
Thank you for considering Homey for your boat reservation website. We appreciate your interest and would be happy to provide information regarding the functionality of our theme.
While Homey does not have a specific half-day configuration for bookings, it does offer an hourly booking option that may be suitable for your needs. With the hourly booking feature, users can select the desired duration in hours, allowing them to book the boat for the morning or afternoon period.
If you have any further questions or require additional information, please don’t hesitate to reach out. We are here to support you in creating a successful boat reservation website.
Kind regards
I just want you know this new update got bug on mobile search, advance function not working
Hi,
Contact support team with website link and admin login, they will check your site settings. Click here
Regards,
I am having an issue with the menu when scrolling, on all menu items I get a white box, how can I fix this?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Can I create apartment listings, job listings, and air bnb listings, all on one site?
No
