485 comments found.
Hello again, I probably miss the part where you explain about “how to customize the contact form” so I need a little help to find it this. My client want me to add a field where his potential clients can upload a picture from the contact form so he can have an idea on what he will need to deal with and send them an quote – I’m not sure if this make sense for you. Please let me know if this is possible from your Ajax contact form or should I download the contact form 7 plugin.
Hello,
Please create a new topic on our Support Forum and post your request there. We will provide assistance. Thank you!
Hello when I click any of the service page it shows 404 not found. Also when I click edit with elementor from admin dashboard it shows error.
Hello,
Please check the reply in your topic. Thank you!
I just downloaded the latest update, but my version of the Page Builder is still out of date. Is there any way to get the November 2024 version so I can update the page builder?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Where can I change the Logo image? I checked through the menu and theme but can’t find where to change the logo.
We provided a reply in your topic on the forum, please take a look.
Hi,
I have a question. When you go on the pages of the services. How can i change in the left side where you can see the cost calculator? How to do, because i don’t see them in the widgets.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
how to change twitter icon to x
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi. Some bugs with the latest updates:
[11-Jul-2024 18:23:24 UTC] PHP Warning: Undefined array key “dropdowncheckbox_label_color” in public_html/wp-content/plugins/ql-cost-calculator/custom_colors.php on line 138
PHP Warning: Undefined array key “tooltip_background_color” in public_html/wp-content/plugins/ql-cost-calculator/custom_colors.php on line 227
PHP Warning: Undefined array key “dropdowncheckbox_label_color” in public_html/wp-content/plugins/ql-cost-calculator/custom_colors.php on line 138
PHP Warning: Undefined array key “tooltip_background_color” in public_html/wp-content/plugins/ql-cost-calculator/custom_colors.php on line 227
Hi,
This will be addressed in next version. For now you can ignore those warnings, they doesn’t have any impact on theme or cost calculator plugin functionality.
Is there a way to move posts which were created under Services, Team or Projects to Posts or Pages?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
my webhost has brought to my attention that wp bakery and revolution slider has vulnerabilites, however, how do i update 2 plugins that pose a threat to my website with them being paid plugins
We’re including current version of the plugins with theme updates. Last theme version 7.9 is including the newest WPBakery Page Builder and Revolution Slider. If you will have questions about update process or you will need assistance with it, please use our Support Forum to get help.
is this theme compatible with elementor?
Theme is including WPBakery Page Builder and provides dedicated components for this builder. It should works well with Elementor as well but dedicated integration is not available.
From version 9.0 theme introduces Elementor integration with demo content available to import and includes 23 dedicated Elementor widgets.
I have recently bought a licence for this template and am very disappointed in the construction and functionality. There are some items of that I consider basic functionality to be missing. I realise this template was originally developed some years back. However, as it is still available and being updated, I’d assume it has been updated for current market requirements, and just about all issues would have been resolved. I like the template’s look, but everything else does not seem so good.
I recently raised the issue that the order column in most post types in WordPress does not sort correctly when used. This is a basic functionality that should be taken for granted.
The taxonomy in this template is poor. Services cannot be categorised at all. Projects can be categorised, but the screen indicates to ‘Add New Tag’, not a category. This is just basic lack of proofing and checking before publishing. Equally, Projects cannot be tagged, a basic but useful functionality, especially when the number of posts increases.
Projects don’t seem to have a proper category, so there doesn’t seem to be a way of generating a list using the taxonomy without inserting the projects module in wpbakery. Likewise, when viewing a project, there doesn’t seem to be a way of showing it’s category on screen. All of this seems to be the basic functionality available in most templates (the ones I have used). I have only been using this for a few days, and the list of issues is growing already. I don’t consider the documentation to be excellent either.
There is no way that I can upload a higher-resolution image suitable for retina displays when using logos or similar. Many screens these days are retina, so graphics look ‘woolly’ and blurred when using this template on retina devices. Not so with other templates.
I do not consider any of the above unreasonable to expect to be built into a template in the current environment. The usual reason for using a template is that all the work for the detail has already been done.
Regards Mike
Hello,
Please check our replies in your topics on the support forum. If you will have any more questions or will need help with theme configuration, please add replies there and our support team will provide assistance. Thank you!
Hi,
The sendform doesn’t send it anymore.
Any help or update?
Thank you, Dave.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Are there any provisioning for Estimated Cost Calculator? for example, End-User should enter his contact details first then he can have access to use the Calculator.
aboalenain, Unfortunately, there is no such option, although you can modify the calculator to suit your needs and, for example, change the form fields or remove it completely, but you cannot make the calculator appear dependent on filling in specific fields. Thank you.
Hi there, I am interested in this template. along with the cost calculator plugin. Can you provide me with a link for the documentation for the cost calculaot plugin? Many thanks, Mike
Hi, a detailed description of the cost calculator plugin can be found on its dedicated page https://codecanyon.net/item/cost-calculator-for-wordpress/21709867 Thanks!
Also, is there a link to the theme documentation? Thank you.
Hi,
You can find documentation here. After purchase you will also get access to support forum with Getting Started and FAQ sections.
Hello,
WP Bakery has a vulnerability. WordPress WPBakery Page Builder plugin < 6.13.0 – Contributor+ Cross Site Scripting (XSS) vulnerability More info: https://patchstack.com/database/vulnerability/js_composer/wordpress-wpbakery-page-builder-plugin-6-13-0-contributor-cross-site-scripting-xss-vulnerability
Are you providing an update?
Hello,
Yes, theme update with the newest version of WPBakery Page Builder will be available later today. You should get email notification once it will be released.
Thank you for the quick response and solution!
You’re welcome!
Again there is a security thread in WP Bakery. Can you post an update?
Yes, we will release an update soon.
Another vulnerabilty in WP Bakery, can you post an update? (CVE-2025-4965)
We’ve just released theme update with the newest version of WPBakery included.
Hi, I have an out of date WooCommerce file within Renovate theme but can’t find the file so that I can update it. Can you please tell me where I can find it? See screenshot: https://prnt.sc/SFvUcino-Pqn
Thank you.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, How can I renew the widgets, they don’t function any more and give error, which make that my contact form isn’t working anymore
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
hi, i would like to buy your template. but I have some questions: 1. Can properties be divided into categories? does each category have a link to filter properties? 2. I have to create a megamenu with some images, which plugin is compatible with your template? Thank you
Hi,
Thank you for your interest!
1. If you would like to use projects post type, then it is possible. You can check how that works for example on this page: https://quanticalabs.com/wp_themes/renovate/projects/
2. Every well developed menu plugin should works well with Renovate. Theme is using default WordPress menu functionality, so there shouldn’t be any problems with mega menu plugins like for example Ubermenu.
I currently have version 5.1 of this theme, but would like to update to the latest. Do I have to do it manually or is there a system to update automatically? I remember making some changes to the theme and I don’t want to overwrite everything and risk losing those changes. Thank you very much
You can find update instruction in theme documentation and also here under FAQ section: https://support.quanticalabs.com/forum/topic/14923/faq-frequently-asked-questions#question_11
Is there a way to add more icons? The ones in there now don’t work for some of my features.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!