394 comments found.
Is Woocommerce Demo added ?
Is Woocommerce Demo added ?
Is Woocommerce Demo added ?
Is Woocommerce Demo added ?
Hi guys lovely theme. want to purchase. What’s the page speed and performance score?
Hi, So i’m facing some silly issue that i’m trying to change the footer style of blog and blog detail page but it’s not working out. however i was able to change it on all other pages but it’s just not working on the blog pages.
Hi can you please create a support ticket. We will solve that.
Thanks
from where ?
Hello, how to remove “Pro” in the section “Our Banner”??
Hi, please create a support ticket
Good Day Habibur,
The Axtra theme your team has created is great. However, as noted in my support ticket, the shop demo is not available as advertised in your theme’s demo. And thus I have opened a support ticket for a full refund on 08 June 2023.
You have not yet responded to my last request for a refund 14 June 2023. As noted initially, the demo for the shop is not included in the last version published on Theme Forest which is a large reason why my client wanted this theme. I have opened a support ticket for a refund and you have mentioned that the demo will be done Tuesday – 13 June 2023, when i enquired about it on Tuesday you then mentioned that you require a few more days. This is stalling for time and my client is not happy and wants a refund on this item.
Having the Shop demo as part of your theme’s capabilities and not including that functionality when one purchases the theme is false advertising. This should have been listed as future development.
I ask you again, please refund me on this item I have purchased.
Kind Regards
Okay, I personally messed you that our woo commerce demo will be ready within this week, we will submit that to themeforest again. So if you can wait this week, that would be great, if not I will refund you. Don’t worry.
We have shown the demo because we are submitting to theme forest for checking and approving. But they found some minor issues
Hi Habibur, its been 4 weeks since my initial ticket to refund, you mentioned you have submitted to Theme Forest, however, I would to go ahead with the refund as this simply has taken too long and my client has ran out of patience for it to be updated since 3 weeks ago.
As mentioned in my support ticket response to you yesterday, you have yet to respond on actually pushing my refund through. Hence why I am now taking to the comments.
Scroll & typo animations jittering on iOS/Safari – Chrome macOS – a website (theme) should run stable on any platforms,..sorry.
Thanks for heads up, We are working on that.
The menu is not working in iphone / safari, have someone the same problem? can you help me? I open a ticket but the support don’t give me any solutions. Thanks!
Hi, We will solve your ticket, Don’t worry. Thanks for letting us know.
You just has close the ticket without solving it….
I think we asked some information from you. Just reply with the ticket it will open again
Hey, we absolutely love this theme, but we might like to hire your team to customize it a bit. Is this possible? Is there a good way to discuss this with you?
Hi, thanks for loving our theme, you can email us here habib.crowdyflow@gmail.com
The option “External Link” in projects or services is not working, I just enter the URL but in front is not printing the link. Could you check why?
https://prnt.sc/xMO7cqRFGXDUI was wrong, it’s working.
Hi guys! Excellent theme. I’ve recently bought the template Axtra, and imported the dummy content. I was hoping to find the Modern Agency design, but it isn’t listed: https://axtra.wealcoder.com/modern-agency/
Is there any chance to get it?
Thanks in advance!
Hi, All of the demo should be included with the demo. Can you please create a support ticket. We will solve your issue. Don’t worry
Thanks
Sorry, but where do I create a support ticket? On your website? Can you provide que URL? Thanks
Hi,
I like this theme, but something still needs to be fixed.
For example, on the page (or widget) “showcase slider” when I click on any slide it takes me to this address: “http://127.0.0.1:5500/service-details.html”.
How can we fix it?
Thanks for your help
Hi, you can manually change the Link. if you can’t fix that. Please create a support ticket
Hi, short information: The demo pages are crashed.
Error message: Deprecated: strstr(): Passing null to parameter #1 ($haystack) of type string is deprecated in /home/u278864578/domains/wealcoder.com/public_html/wp/axtra/wp-content/plugins/woocommerce/includes/wc-page-functions.php on line 139
Hi, Thanks for leting us know. We have solve that issues.
when i click import i see 4% not completed please check
Hi that was an issue with your Hosting, can you please create a support ticket. We will solve that problem
Sorry what do you mean its hosting issue And i already created ticket and you don’t answer yet ??? Please check my ticket
I bought the themplate, I tested it but I wasn’t satisfied. Is it possible to get a refund?
Hi, yes sure, can you please create a support ticket first and let see if we can solve your problem
Hi, looks like it’s a common problem with many users. Im stuck at importing content. The progress bar moves up to 4% then starts at 0% again
Ticket #3373971
Thanks Habibur and the crowdyflow for quick response and helping resolve the issue.
Thank you soo much,
JS animations failing on ALL templates. Images not displaying. No answer from support after 2 weeks. What’s the deal?
Hey, We have no open ticket. Don’t know where did you ask me the questions. Please create a support ticket here https://crowdyflow.ticksy.com/ . We will definately solve your issues.
3 days left but my issue is not resolve i have already send the issue in your support ticket penal but you did not quick reply and not resolve my issue so plz reply me thanks
Hey, Your issues should be solve now
Hi,
This theme is beautiful and trendy, but the UI has a few areas that need improvement. Please assist with the following issues:
Explore Us: The section “We unlock the potential of your business with creative design” cannot be clicked. This issue is present in both the theme at https://axtra.wealcoder.com/digital-agency-dark/ and my custom theme at https://admex.vn.
News Insight section: The thumbnail image is displayed vertically. While the UI on the homepage is fine, the same thumbnail image is used as the head banner in the detailed post view, causing it to be enlarged and not fit horizontally. This is bad for the UI. Is there any solution, such as uploading the thumbnail image horizontally but having it automatically resize to fit within a vertical frame? Please refer to the attached screenshot.
https://drive.google.com/file/d/1YvNyaRa8x_8_zu0B5xTgbMXd1F9Xl5Nv/view?usp=share_linkOur logo is covered by a color layer on the white interface, which affects our brand guidelines. How can we adjust this? Please refer to the attached screenshot.
https://drive.google.com/file/d/1YvNyaRa8x_8_zu0B5xTgbMXd1F9Xl5Nv/view?usp=share_linkThank you!
Okay, We will try to solve that in our next update. Thanks a lot
Hello dear team, how we can edit template layouts?
Hi, Please create a support ticket here and we will solve your issue https://crowdyflow.ticksy.com/ Thanks
Where do I change the text in the search form? At the moment it is saying “search keyword”, but my website is in Dutch. So I want to change that. Furthermore, I am experiencing some problems with my blog. It is not displaying on my website while it is on the elementor editor.
Hi, Please create a support ticket here and we will solve your issue https://crowdyflow.ticksy.com/ Thanks