1834 comments found.
Hello,
Presale question: I seem to see mobile apps for your theme. Does it come with the theme or it is a separate pricing?
Thanks
Hello,
The theme dose not have mobile app
Please users keep getting Choose a Cv even when they have attached CV and unable to apply for any role. How do i solve this?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hello sorry, is this something you cannot explain to me. it should be simple for you advise here. I see a few other people have asked same question and you have not answered them on this issue. Kindly provide solution here! Or is this a way of extortion? i.e disable something and expect people to pay for support which was working fine before?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
you are saying the same thing and not helping. Your support system requires payment for what was working before?????. Other authors support here on this platform where others can see common solutions and adopt without the stress of coming to you
Hello,
You need to send us a support ticket.
And take some screenshots + send FTP + admin login info.
Supporter will check your problem
Should I send it to your email? as this issues is really disturbing business.
Hello,
We only support via https://apusthemes.ticksy.com/
Please send us a support ticket
I dont have support at the moment. I do no have to pay for this kind of support which was working before and just stopped working. if you have a fix for it can you please say it here.
Hello,
That’s problem of your custom or your own plugin.
Please reset your WordPress or remove it. After that reinstall a new original WordPress + Theme + plugins + demo data
Best regards!
我不知道怎么使用Fields manager，有没有教程？ 举一个例子： 我上传一个企业，这个企业没有Socials，如果展示为空就不好看，所以想删除Socials，请问如何操作？
I don’t know how to use Fields manager, is there a tutorial? Give an example: I am uploading a company which has no Socials and it doesn’t look good if it is displayed as empty, so I want to delete the Socials, how do I do that? Thanks.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
there is no add button in employer section ,but there is in jobs section , i want to add employee details respective to job
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hello @ApusTheme, Please can the database be migrated and understandable if I want to use the data already captured on another website?
Hello,
You can only import jobs, candidates, employers
Best regards!
does it have a admin panel?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Please, is this theme usable in real world production? I don’t think so… if some of you 3291 buyers use it for real, please provide me with the URL… Thanks
Hello,
I don’t have any URL. Users don’t send me URL when them finish
do you have one for a solo agency?
can i also use whatsapp plugin ?
Hello,
Please let me know more details?
i was wondering if i can use WhatsApp plugin on this so that i can have a live chat button the bottom right for WhatsApp
Hello,
You should use a plugin for WhatsApp
yes thats what i said if i can use wordpress plugin whatsapp on this theme
can some 1 help me finish the set up? i just want it running i’m on editing the site
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hello, I’ve had a look at the back end, but I have not actually purchased the theme. Just wondering a few things before I buy:
1. I’ve heard that the site seems to load quite slowly, mainly due to how the site has been coded. Any suggestions (and proof) of the site achieving fast load times.
2. Using the “Apus Employers” Elementor widget, It seems that the companies use the entirety of the screen (and are stacked on top of each other) when user is not logged in, however when the user is logged in, they fit nicely in a carousel.
Thanks in advance, obviously I don’t have a support ticket as I have’t bought the theme, so please help me find my solution in the comments.
Regards, Angus
Hello,
1. You should use cache to make it faster
2. That’s problem of your cache.
You should buy the theme to use, Don’t use null version
ok thanks. Any solution for 2? What would I need to fix?
Hello,
We have solution for it
Best regards!
I’ve tried purging the cache, and have even disabled it. I believe that it is not to do with the caching and is some sort of setting. Can you please help me to find a solution.
Hello,
Please buy the theme to use. Don’t use null version
I am not using null version. I’ve just had a look at my friends dashboard and I want to purchase the theme. However if this issue cannot be resolved, I won’t buy theme.
can you please reply to my comment.
If you have buy the theme, Please send us a support ticket here: https://apusthemes.ticksy.com/
I will not support for user use null version
I do not use the null version!!! I’m simply wondering how to change the employer carousel widget
I will help you solve it when you buy the theme
ok fine. It’s hard to explain, but I’m working in a team, the theme was not purchased on my account, however my friend has bought it but does not use it so he gave it to me. I don’t have access to support and only need to solve this for it to work.
You should not use null version. Maybe your website will be malware or hack
my friend has bought theme. His user is downundi. He gave it too me but there is no support.
Send us a support ticket here: https://apusthemes.ticksy.com/
I don’t have support
Don’t use null version
I bought the theme. It cost me like $100.
If you buy the theme, send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will help you.
I’ve run out of support…
It’s impossible to get good scores with GT Metrix and PageSpeed Insight. The theme is badly coded!
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hi, how can I update the latest version of the theme ?
Hello,
You should use Envato Market plugin to update
Hi a couple pre sale questions, can you edit user dashboard, my account, candidate pages? I tried also using the loco translate but its not translating the blocks or widgets, those remain in english. I need the entire site translated in spanish.
Hello,
Yes, You can edit the user dashboard.
If you want to translate the theme, You need to use the Loco Translate plugin to translate
Hey, How can I edit dashboard if when I check the page it says I need to be logged in with a user because I don’t have permission
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Hi.. we are having issue with job expiry date recently.. expired jobs are not moving from published to expired automatically and when you go back to the job and edit the date again then it goes to expired.. could you please help with this? thanks
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
What is a “Friendly Address?” I see it in the Employer Data section just before the address section that pins a point on a map. I looked around a bit but couldn’t find where the Friendly Address shows up. Thanks for your help.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
i want to ask about this.. what should I input on connect zoom (client id and secret).. I cover email, meeting id and passcoder only get something like this and one more please don’t give me an answer to submit a ticket.. My support ticket has expired
and this result https://prnt.sc/MACHfdmDyMNn
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
I see that when editing and creating new Employer pages, I can choose 3 different layouts: Version 1, Version 2, and Version 3. Is it possible to edit the versions and rearrange the order of the elements? If so, where can this be done? Thanks!
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hello!
Presale questions:
- I need to completly disable candidate backoffice (but emailing must be activate when the candidate apply)
- Candidates can apply to add their Linkedin profile
- I need some specifics functions on membership package :
- Pay to register on the website (company)
- IMPORTANT : Complete Paid company profile (full or some options, like videos, profile image, description, links, company members,...) with possibilty to add an option to featured the company (top of the list on the Homepage and/or on the companies listing page).
Is it possible to have it natively. If no, is it possible to hire you to have custom modifications?
Thanks for your answer.
Regards
Hello,
Sorry the theme dose not have that features
Hello,
so is it possible to hire you to have custom modifications?
Hello,
Sorry we can not custom the theme like that for you
Chinese job sites have large menus on the left side, as shown in the figure: https://prnt.sc/ENgzTb6IcNkl https://prnt.sc/eKGEA81ynfUE Reference website: https://www.shixiseng.com/ https://www.zhaopin.com/ How to add a large mega menu on the left? (mega menu plugin? popup plugin?) My English is not good. I hope you can understand. Thank you very much. And I love Superio Theme!
Hello,
Sorry the theme is not available it (Vertical Menu). If you want We can customize the theme for you
Thank you. If you add a Vertical Menu to the new version of Superio Theme, or customize the theme for me. I will purchase the template immediately
Hello,
We will customize the theme for you.
Other user no need it
Dear developer: I have already purchased Superio. May I ask how to customize the theme for me? Thank you!
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
I opened a ticket but have not got any response yet
Hello,
We don’t work on the weekend.
We will reply all tickets this morning
Best regards!
Hi,
Where can I edit the apply for job form?
I’ve already found it. One other question, the order of the fields are not correct. I’ve order the fields like: 1. full name, 2. emailaddress but full name is showing at second place. At the back-end it is at the first place?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
